Every 2022 Western Star 5700 recall
Each campaign as NHTSA published it: what is wrong, what can happen, and the fix. Newest first.
Equipment · NHTSA 22V338000
May 16, 2022Equipment:Other:Labels
- Problem
- Daimler Trucks North America, LLC (DTNA) is recalling certain 2020 Freightliner Cascadia, 2020-2022 Western Star 4700 and 5700, 2022 Western Star 4900, and 2020-2023 Freightliner New Cascadia vehicles. The Gross Axle Weight Rating (GAWR) listed on the Federal Certification Label is incorrect, which can allow the vehicle to be overloaded. As such, these vehicles fail to comply with the requirements of 49 CFR Part 567, "Certification."
- Risk
- An overloaded vehicle can increase the risk of a crash.
- Fix
- Dealers will be replace the GAWR labels, free of charge. Owner notification letters were mailed July 14, 2022. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-933.
Full recall details for 22V338000 →Steering · NHTSA 21V256000
Dec 4, 2021Steering:Linkages:Tie Rod Assembly
- Problem
- Daimler Trucks North America, LLC (DTNA) is recalling certain 2021-2022 Freightliner Cascadia, Business Class M2, 114SD, 108SD, 122SD, Custom Chass S2 Chassis, Custom Chass XB Chassis, Custom Chass XC Chassis, and Custom Chass MT Chassis Western Star 4700, 4900, 5700 vehicles. The steering arm and tie rod bolts may have a defective seam that can fracture.
- Risk
- A fractured bolt may cause a loss of steering, increasing the risk of a crash.
- Fix
- DTNA will notify owners, and dealers will replace the tie rod arm and steering arm bolts, free of charge. The recall began on June 10, 2021. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-884.
Full recall details for 21V256000 →Steering · NHTSA 21V369000
May 19, 2021Steering:Linkages:Tie Rod Assembly
- Problem
- Daimler Trucks North America, LLC (DTNA) is recalling certain 2021-2022 Freightliner 114SD, 122SD, Business Class M2, Cascadia, 108SD, Western Star 4900, 4700, 5700, Custom Chass RV Chassis, Custom Chass S2 Chassis, Custom Chass XC Chassis, Custom Chass XB Chassis, and Custom Chass MT Chassis. The tie rod clamps may be loose, which could result in loose tie rod ends that could break or detach.
- Risk
- Detached or broken tie rod ends can result in steering loss, increasing the risk of a crash.
- Fix
- Dealers will replace the tie rod clamp bolts and nuts, free of charge. Owner notification letters were mailed December 23, 2021. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-888.
Full recall details for 21V369000 →
2022 Western Star 5700 complaints and service bulletins
Owners filed 1 complaints with NHTSA about the 2022 Western Star 5700, reporting 2 injuries. Western Star has issued at least 61 technical service bulletins (repair instructions to dealers) for this model year. Complaints are unverified owner reports; a recall is the manufacturer’s admission of a safety defect.
Most-reported components
- Forward Collision Avoidance1
- Service Brakes1
- Vehicle Speed Control1
Service bulletins by component
- Engine (22)
- Equipment (14)
- Electrical System (12)
- Power Train (12)
- Engine and Engine Cooling (8)
- Equipment Adaptive/Mobility (3)
Read Western Star 5700 owner complaints and bulletins, every year
NHTSA defect investigations covering the 2022 Western Star 5700
NHTSA’s Office of Defects Investigation lists this model year in 2 investigations. An investigation is not a recall; it is how NHTSA decides whether one is needed.
What people reported
Owners have filed 1 complaints with NHTSA about the 2022 Western Star 5700. A few in their own words, shortened. Complaints are unverified and are not proof of a defect or of any recall.
Injury reported
“We ordered a Western Star WITHOUT collision mitigation and when we got the truck it had a WABCO CMS. We have had nothing but problems of hard breaking on overpasses and bridges and false readings of cars on the other side of highway.”
2022 WESTERN STAR 5700Jun 1, 2023
Complaint filed with NHTSA, not verified by the agency · NHTSA complaint 11524877
Check your 5700 by VIN
Not every 2022 Western Star 5700 is in every recall. Enter your 17-character VIN to see the recalls on record for your exact vehicle, then confirm which are still open at NHTSA.gov or with any Western Star dealer.
Run a free VIN recall check →