Every 2017 Western Star 5700 recall
Each campaign as NHTSA published it: what is wrong, what can happen, and the fix. Newest first.
Electrical System · NHTSA 21V882000
Dec 11, 2021Electrical System:Wiring
- Problem
- Daimler Trucks North America LLC (DTNA) is recalling certain 2017-2019 Western Star 4700, 4900, 5700, and 6900 trucks. The affected trucks have a power stud that passes through the bulkhead. In certain circumstances, the power stud may contact the bulkhead and result in an electrical arc.
- Risk
- An electrical arc can increase the risk of a fire.
- Fix
- Dealers will replace the pass-through power studs, free of charge. Owner notification letters were mailed January 7, 2022. This recall supersedes previous recall number 18V-191. Vehicles previously inspected and considered complete under 18V-191 will need to return for the new remedy. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-907.
Full recall details for 21V882000 →Exterior Lighting · NHTSA 20V214000
Apr 14, 2020Exterior Lighting
- Problem
- Daimler Trucks North America LLC (DTNA) is recalling certain 2006-2020 Freightliner Columbia, 2006-2021 Freightliner Business Class M2, 2007-2020 Freightliner Coronado, 2014-2021 Freightliner 122 SD, 2007 Sterling A 9500, 2006 Freightliner Argosy, 2006-2007 Sterling AT9500, 2008-2021 Freightliner Cascadia, 2006-2008 Freightliner Classic, 2006-2011 Freightliner Century Class, 2006-2010 Freightliner FLD, and 2017 Western Star 5700 vehicles. The rear reflective tape may be partially covered by the
mudflap hanger bracket, which may reduce the vehicle's visibility to other drivers on the road. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Associated Equipment."
- Risk
- The vehicle's rearward visibility may be reduced, increasing the risk of a crash.
- Fix
- DTNA will notify owners, and dealers will inspect and reposition the reflective tape to ensure that it is completely visible, as necessary, free of charge. The recall began May 29, 2020. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL848.
Full recall details for 20V214000 →Structure · NHTSA 19V722000
Oct 10, 2019Structure:Body:Door
- Problem
- Daimler Trucks North America LLC (DTNA) is recalling certain 2017-2020 Western Star 4900 and 5700 vehicles. The adhesive bond may fail allowing the baggage or sleeper side door to separate from the hinges.
- Risk
- A baggage or sleeper side door that separates from the vehicle while in motion can cause road debris, increasing the risk of an injury or crash.
- Fix
- DTNA will notify owners and dealers will install reinforcement clips with mechanical fasteners on each baggage and sleeper door hinge, free of charge. DTNA issued owners an interim notification on December 6, 2019. The recall began September 21, 2020. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL834.
Full recall details for 19V722000 →Visibility · NHTSA 19V792000
Apr 11, 2019Visibility:Defroster/Defogger/Hvac System:Rear Window
- Problem
- Daimler Trucks North America LLC (DTNA) is recalling certain 2016-2020 Western Star 4900 and 5700 vehicles equipped with sleeper cab vent windows. Due to improper adhesive, the vent window may detach from the vehicle.
- Risk
- If the vent window detaches while the vehicle is in motion, it can become a road hazard, increasing the risk of a crash.
- Fix
- DTNA will notify owners, and dealers will replace the vent windows, free of charge. DTNA issued owners an interim notification on December 27, 2019. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-836.
Full recall details for 19V792000 →Steering · NHTSA 18V913000
Dec 19, 2018Steering
- Problem
- Daimler Trucks North America LLC (DTNA) is recalling certain 2017-2019 Freightliner 114SD, 122SD, 108SD, Cascadia and Business class M2 trucks, Freightliner Custom Chassis XBS, XCL, XCM, MT45, MT55, S2G, S2RV, XCR and XCS custom chassis and Western Star 4700, 4900 and 5700 trucks equipped with Detroit Axle axles. The affected vehicles may have loose steering and tie rod arm bolts.
- Risk
- Loose tie rod arm bolts may lead to separation of the tie rod arm, resulting in a loss of vehicle control, increasing the risk of a crash.
- Fix
- DTNA has notified owners, and dealers will inspect the steering arm and tie rod arm bolts for to make sure that they are properly tightened, installing new fasteners as necessary, free of charge. The recall began February 9, 2019. Owners may contact Daimler Trucks at 1-800-547-0712. DTNA's number for this recall is FL-802.
Full recall details for 18V913000 →Service Brakes, Hydraulic · NHTSA 18V353000
May 29, 2018Service Brakes, Hydraulic:Foundation Components:Disc:Caliper
- Problem
- Daimler Trucks North America LLC (DTNA) is recalling certain 2017-2019 Freightliner M2 Business Class, 108SD, 114SD and Cascadia trucks, Western Star 4700, 4900, and 5700 trucks, FCCC S2C 106 Cab, S2G Cab, XBR, XBS, XCL, XCM, XCP, XCR, and XCS chassis equipped with air disc brakes. The brake caliper mounting bolts on these vehicles may be insufficiently tightened, allowing the bolts to loosen.
- Risk
- If the brake caliper mounting bolts loosen, braking performance may be reduced, increasing the risk of a crash.
- Fix
- DTNA will notify owners, and dealers will inspect the brake caliper mounting bolts and tighten them as necessary, free of charge. DTNA issued owners an interim notification on July 25, 2018. The recall began September 4, 2018. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-772.
Full recall details for 18V353000 →Electrical System · NHTSA 18V191000
Mar 26, 2018Electrical System:Wiring
- Problem
- Daimler Trucks North America LLC (DTNA) is recalling certain 2017-2019 Western Star 4700, 4900, 5700, and 6900 trucks. The affected trucks have a power stud that passes through the bulkhead. In certain circumstances the power stud may contact the bulkhead and result in an electrical arc.
- Risk
- An electrical arc can increase the risk of a fire.
- Fix
- DTNA will notify owners, and dealers will inspect the power stud for the proper clearance to the bulkhead, and replace it if necessary, free of charge. DTNA issued an interim notification to owners on May 23, 2018. The recall began October 29, 2018. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-766.
Full recall details for 18V191000 →Equipment · NHTSA 17V810000
Dec 15, 2017Equipment
- Problem
- Daimler Trucks North America LLC (DTNA) is recalling certain 2002-2017 Freightliner Cascadia, Century Class, Columbia and Coronado trucks and Western Star 4700, 4900, 5700, 5900 and 6900 trucks. These vehicles are equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers that may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf
- Risk
- In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.
- Fix
- DTNA will notify owners, and instruct them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on April 11, 2018. Owners may contact DTNA customer service at 1-800-547-0712, or contact Kidde customer service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. DTNA's number for this recall is FL-759.
Full recall details for 17V810000 →Exterior Lighting · NHTSA 17V761000
Nov 28, 2017Exterior Lighting:Brake Lights
- Problem
- Daimler Trucks North America, LLC (DTNA) is recalling certain 2008-2018 Freightliner Cascadia, Western Star 4700, 4900, 5700, and 6900 trucks. After hard brake applications, the brake light pressure switch may not activate the brake lights with a light application of the brake pedal.
- Risk
- If the brake lights fail to illuminate, there would not be a signal to other motorists that the vehicle is slowing, increasing the risk of a crash.
- Fix
- DTNA will notify owners, and dealers will repair the vehicles, free of charge. Daimler issued interim notifications to owners on January 22, 2018. The recall began on May 9, 2018. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-756.
Full recall details for 17V761000 →Power Train · NHTSA 17V315000
Nov 5, 2017Power Train:Axle Assembly
- Problem
- Daimler Trucks North America LLC (DTNA) is recalling certain 2017 Freightliner Cascadia and Western Star 5700 trucks built with NFD tandem rear axles. During the hardening process, the axle assembly output shaft may have been made brittle, possibly resulting in the output shaft fracturing while the vehicle is in use.
- Risk
- If output shaft fractures while descending a grade, the compression braking will be ineffective. Additionally, large debris may land in the road. Both scenarios increase the risk of a crash.
- Fix
- DTNA will notify the owners, and Detroit Axle dealers will replace the output shaft, free of charge. The recall began on July 7, 2017. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-738.
Full recall details for 17V315000 →Power Train · NHTSA 16V634000
Aug 31, 2016Power Train:Axle Hubs
- Problem
- Daimler Trucks North America LLC (DTNA) is recalling certain model year 2014-2017 Freightliner M2 Business Class, 108 SD, 114 SD, Cascadia, Coronado, Western Star 4700, 4800, and 5700 XE trucks manufactured March 15, 2013, to July 29, 2016 and equipped with Conmet aluminum non-high capacity hubs. These vehicles specify a front axle weight limit that may be greater than that of the hub capacity. As a result, the hub may fail and the wheel may separate from the axle.
- Risk
- If a wheel separates from the axle, there would be an increased risk of a crash.
- Fix
- DTNA will notify owners, and dealers will replace the front axle hubs, free of charge. The recall began during November 2016. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-718.
Full recall details for 16V634000 →Seat Belts · NHTSA 16V711000
May 10, 2016Seat Belts
- Problem
- Daimler Trucks North America LLC (DTNA) is recalling certain model year 2014-2017 Western Star 4900 and 5700 trucks manufactured March 22, 2013, to September 23, 2016 and equipped with a Stratosphere sleeper cab. The seat belt mounting plate may have a drill hole that is too large.
- Risk
- If the plate has a hole that is too big, the plate may fail when it stressed such as in the event of a crash, preventing the seat belt from adequately restraining the seat occupant, increasing the risk of injury.
- Fix
- DTNA will notify owners, and dealers will reinforce the seat belt mounting plate, free of charge. An interim notice was mailed to owners on December 7 2016. The final remedy is now available. A second notice was mailed to owners on February 24, 2017. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-725.
Full recall details for 16V711000 →
2017 Western Star 5700 complaints and service bulletins
Western Star has issued at least 671 technical service bulletins (repair instructions to dealers) for this model year. Complaints are unverified owner reports; a recall is the manufacturer’s admission of a safety defect.
Service bulletins by component
- Equipment (243)
- Engine and Engine Cooling (156)
- Engine (95)
- Electrical System (84)
- Power Train (81)
- Fuel System, Gasoline (28)
Read Western Star 5700 owner complaints and bulletins, every year
NHTSA defect investigations covering the 2017 Western Star 5700
NHTSA’s Office of Defects Investigation lists this model year in 3 investigations. An investigation is not a recall; it is how NHTSA decides whether one is needed.
- Automatic Emergency Braking Errors
EA25006Opened Oct 23, 2025Open
- Automatic Emergency Braking Errors
PE23010Opened May 26, 2023Closed Oct 23, 2025
- Daimler Trucks North America Recalls
AQ18002Opened Apr 23, 2018Closed Jul 11, 2024
Check your 5700 by VIN
Not every 2017 Western Star 5700 is in every recall. Enter your 17-character VIN to see the recalls on record for your exact vehicle, then confirm which are still open at NHTSA.gov or with any Western Star dealer.
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