Every 2016 Western Star 5700 recall
Each campaign as NHTSA published it: what is wrong, what can happen, and the fix. Newest first.
Visibility · NHTSA 19V792000
Apr 11, 2019Visibility:Defroster/Defogger/Hvac System:Rear Window
- Problem
- Daimler Trucks North America LLC (DTNA) is recalling certain 2016-2020 Western Star 4900 and 5700 vehicles equipped with sleeper cab vent windows. Due to improper adhesive, the vent window may detach from the vehicle.
- Risk
- If the vent window detaches while the vehicle is in motion, it can become a road hazard, increasing the risk of a crash.
- Fix
- DTNA will notify owners, and dealers will replace the vent windows, free of charge. DTNA issued owners an interim notification on December 27, 2019. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-836.
Full recall details for 19V792000 →Equipment · NHTSA 17V810000
Dec 15, 2017Equipment
- Problem
- Daimler Trucks North America LLC (DTNA) is recalling certain 2002-2017 Freightliner Cascadia, Century Class, Columbia and Coronado trucks and Western Star 4700, 4900, 5700, 5900 and 6900 trucks. These vehicles are equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers that may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf
- Risk
- In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.
- Fix
- DTNA will notify owners, and instruct them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on April 11, 2018. Owners may contact DTNA customer service at 1-800-547-0712, or contact Kidde customer service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. DTNA's number for this recall is FL-759.
Full recall details for 17V810000 →Exterior Lighting · NHTSA 17V761000
Nov 28, 2017Exterior Lighting:Brake Lights
- Problem
- Daimler Trucks North America, LLC (DTNA) is recalling certain 2008-2018 Freightliner Cascadia, Western Star 4700, 4900, 5700, and 6900 trucks. After hard brake applications, the brake light pressure switch may not activate the brake lights with a light application of the brake pedal.
- Risk
- If the brake lights fail to illuminate, there would not be a signal to other motorists that the vehicle is slowing, increasing the risk of a crash.
- Fix
- DTNA will notify owners, and dealers will repair the vehicles, free of charge. Daimler issued interim notifications to owners on January 22, 2018. The recall began on May 9, 2018. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-756.
Full recall details for 17V761000 →Power Train · NHTSA 16V634000
Aug 31, 2016Power Train:Axle Hubs
- Problem
- Daimler Trucks North America LLC (DTNA) is recalling certain model year 2014-2017 Freightliner M2 Business Class, 108 SD, 114 SD, Cascadia, Coronado, Western Star 4700, 4800, and 5700 XE trucks manufactured March 15, 2013, to July 29, 2016 and equipped with Conmet aluminum non-high capacity hubs. These vehicles specify a front axle weight limit that may be greater than that of the hub capacity. As a result, the hub may fail and the wheel may separate from the axle.
- Risk
- If a wheel separates from the axle, there would be an increased risk of a crash.
- Fix
- DTNA will notify owners, and dealers will replace the front axle hubs, free of charge. The recall began during November 2016. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-718.
Full recall details for 16V634000 →Seat Belts · NHTSA 16V711000
May 10, 2016Seat Belts
- Problem
- Daimler Trucks North America LLC (DTNA) is recalling certain model year 2014-2017 Western Star 4900 and 5700 trucks manufactured March 22, 2013, to September 23, 2016 and equipped with a Stratosphere sleeper cab. The seat belt mounting plate may have a drill hole that is too large.
- Risk
- If the plate has a hole that is too big, the plate may fail when it stressed such as in the event of a crash, preventing the seat belt from adequately restraining the seat occupant, increasing the risk of injury.
- Fix
- DTNA will notify owners, and dealers will reinforce the seat belt mounting plate, free of charge. An interim notice was mailed to owners on December 7 2016. The final remedy is now available. A second notice was mailed to owners on February 24, 2017. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-725.
Full recall details for 16V711000 →
2016 Western Star 5700 complaints and service bulletins
Western Star has issued at least 618 technical service bulletins (repair instructions to dealers) for this model year. Complaints are unverified owner reports; a recall is the manufacturer’s admission of a safety defect.
Service bulletins by component
- Equipment (209)
- Engine and Engine Cooling (154)
- Engine (93)
- Electrical System (80)
- Power Train (65)
- Fuel System, Diesel (29)
Read Western Star 5700 owner complaints and bulletins, every year
NHTSA defect investigations covering the 2016 Western Star 5700
NHTSA’s Office of Defects Investigation lists this model year in one investigation. An investigation is not a recall; it is how NHTSA decides whether one is needed.
Check your 5700 by VIN
Not every 2016 Western Star 5700 is in every recall. Enter your 17-character VIN to see the recalls on record for your exact vehicle, then confirm which are still open at NHTSA.gov or with any Western Star dealer.
Run a free VIN recall check →