2018 Western Star 5700 recalls (11)

Every 2018 Western Star 5700 recall

Each campaign as NHTSA published it: what is wrong, what can happen, and the fix. Newest first.

• Electrical System · NHTSA 21V882000

  Dec 11, 2021Electrical System:Wiring

  Problem

  Daimler Trucks North America LLC (DTNA) is recalling certain 2017-2019 Western Star 4700, 4900, 5700, and 6900 trucks. The affected trucks have a power stud that passes through the bulkhead. In certain circumstances, the power stud may contact the bulkhead and result in an electrical arc.

  Risk

  An electrical arc can increase the risk of a fire.

  Fix

  Dealers will replace the pass-through power studs, free of charge. Owner notification letters were mailed January 7, 2022. This recall supersedes previous recall number 18V-191. Vehicles previously inspected and considered complete under 18V-191 will need to return for the new remedy. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-907.

  Full recall details for 21V882000 →

• Power Train · NHTSA 20V642000

  Oct 16, 2020Power Train:Clutch Assembly

  Problem

  Daimler Trucks North America LLC (DTNA) is recalling certain 2018-2019 Freightliner Cascadia, Business Class M2, 108SD, 114SD and 122SD and Western Star 4700, 4900 and 5700 vehicles. An internal component within the clutch assembly may fail, which in certain circumstances could allow the vehicle to move unexpectedly.

  Risk

  Unintended vehicle movement van increase the risk of a crash.

  Fix

  DTNA will notify owners, and dealers will update the software and replace the clutches, free of charge. DTNA issued owners an interim notification on December 7, 2020. Owner notification letters were mailed on May 28, 2021. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-865.

  Full recall details for 20V642000 →

• Structure · NHTSA 19V722000

  Oct 10, 2019Structure:Body:Door

  Problem

  Daimler Trucks North America LLC (DTNA) is recalling certain 2017-2020 Western Star 4900 and 5700 vehicles. The adhesive bond may fail allowing the baggage or sleeper side door to separate from the hinges.

  Risk

  A baggage or sleeper side door that separates from the vehicle while in motion can cause road debris, increasing the risk of an injury or crash.

  Fix

  DTNA will notify owners and dealers will install reinforcement clips with mechanical fasteners on each baggage and sleeper door hinge, free of charge. DTNA issued owners an interim notification on December 6, 2019. The recall began September 21, 2020. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL834.

  Full recall details for 19V722000 →

• Visibility · NHTSA 19V792000

  Apr 11, 2019Visibility:Defroster/Defogger/Hvac System:Rear Window

  Problem

  Daimler Trucks North America LLC (DTNA) is recalling certain 2016-2020 Western Star 4900 and 5700 vehicles equipped with sleeper cab vent windows. Due to improper adhesive, the vent window may detach from the vehicle.

  Risk

  If the vent window detaches while the vehicle is in motion, it can become a road hazard, increasing the risk of a crash.

  Fix

  DTNA will notify owners, and dealers will replace the vent windows, free of charge. DTNA issued owners an interim notification on December 27, 2019. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-836.

  Full recall details for 19V792000 →

• Power Train · NHTSA 18V903000

  Dec 19, 2018Power Train:Clutch Assembly

  Problem

  Daimler Trucks North America LLC (DTNA) is recalling certain 2018-2019 Freightliner 108SD, 114SD, 122SD, Cascadia, Business Class M2, Western Star 4700, 4900, and 5700 vehicles, equipped with certain Eaton ECA heavy-duty truck clutches. An internal component in the clutch assembly may fail, possibly resulting in unintended vehicle movement.

  Risk

  Unintended vehicle movement can increase the risk of a crash.

  Fix

  DTNA will notify owners, and dealers will update the software, and repair any physical components, free of charge. DTNA issued owners an interim notification on February 16, 2019. The recall began July 31, 2019. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-803.

  Full recall details for 18V903000 →

• Steering · NHTSA 18V913000

  Dec 19, 2018Steering

  Problem

  Daimler Trucks North America LLC (DTNA) is recalling certain 2017-2019 Freightliner 114SD, 122SD, 108SD, Cascadia and Business class M2 trucks, Freightliner Custom Chassis XBS, XCL, XCM, MT45, MT55, S2G, S2RV, XCR and XCS custom chassis and Western Star 4700, 4900 and 5700 trucks equipped with Detroit Axle axles. The affected vehicles may have loose steering and tie rod arm bolts.

  Risk

  Loose tie rod arm bolts may lead to separation of the tie rod arm, resulting in a loss of vehicle control, increasing the risk of a crash.

  Fix

  DTNA has notified owners, and dealers will inspect the steering arm and tie rod arm bolts for to make sure that they are properly tightened, installing new fasteners as necessary, free of charge. The recall began February 9, 2019. Owners may contact Daimler Trucks at 1-800-547-0712. DTNA's number for this recall is FL-802.

  Full recall details for 18V913000 →

• Service Brakes, Hydraulic · NHTSA 18V353000

  May 29, 2018Service Brakes, Hydraulic:Foundation Components:Disc:Caliper

  Problem

  Daimler Trucks North America LLC (DTNA) is recalling certain 2017-2019 Freightliner M2 Business Class, 108SD, 114SD and Cascadia trucks, Western Star 4700, 4900, and 5700 trucks, FCCC S2C 106 Cab, S2G Cab, XBR, XBS, XCL, XCM, XCP, XCR, and XCS chassis equipped with air disc brakes. The brake caliper mounting bolts on these vehicles may be insufficiently tightened, allowing the bolts to loosen.

  Risk

  If the brake caliper mounting bolts loosen, braking performance may be reduced, increasing the risk of a crash.

  Fix

  DTNA will notify owners, and dealers will inspect the brake caliper mounting bolts and tighten them as necessary, free of charge. DTNA issued owners an interim notification on July 25, 2018. The recall began September 4, 2018. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-772.

  Full recall details for 18V353000 →

• Service Brakes, Air · NHTSA 18V703000

  May 10, 2018Service Brakes, Air:Disc:Caliper

  Problem

  Daimler Trucks North America, LLC (DTNA) is recalling certain 2018-2019 Freightliner 108SD, 114SD, Cascadia, Business Class M2, Freightliner Custom Chassis Corporation S2C 106 Cab, S2G Cab Chassis, XCL, XCM, XBS, XCP, XCR, Western Star 4700, 4900 and 5700 trucks. The brake caliper mounting bolts may have been insufficiently tightened.

  Risk

  Loose brake caliper mounting bolts can reduce brake effectiveness, increasing the risk of a crash.

  Fix

  DTNA will notify owners, and dealers will check and tighten the brake caliper mounting bolts, free of charge. The recall began December 3, 2018. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-794.

  Full recall details for 18V703000 →

• Electrical System · NHTSA 18V191000

  Mar 26, 2018Electrical System:Wiring

  Problem

  Daimler Trucks North America LLC (DTNA) is recalling certain 2017-2019 Western Star 4700, 4900, 5700, and 6900 trucks. The affected trucks have a power stud that passes through the bulkhead. In certain circumstances the power stud may contact the bulkhead and result in an electrical arc.

  Risk

  An electrical arc can increase the risk of a fire.

  Fix

  DTNA will notify owners, and dealers will inspect the power stud for the proper clearance to the bulkhead, and replace it if necessary, free of charge. DTNA issued an interim notification to owners on May 23, 2018. The recall began October 29, 2018. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-766.

  Full recall details for 18V191000 →

• Exterior Lighting · NHTSA 17V761000

  Nov 28, 2017Exterior Lighting:Brake Lights

  Problem

  Daimler Trucks North America, LLC (DTNA) is recalling certain 2008-2018 Freightliner Cascadia, Western Star 4700, 4900, 5700, and 6900 trucks. After hard brake applications, the brake light pressure switch may not activate the brake lights with a light application of the brake pedal.

  Risk

  If the brake lights fail to illuminate, there would not be a signal to other motorists that the vehicle is slowing, increasing the risk of a crash.

  Fix

  DTNA will notify owners, and dealers will repair the vehicles, free of charge. Daimler issued interim notifications to owners on January 22, 2018. The recall began on May 9, 2018. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-756.

  Full recall details for 17V761000 →

• Equipment · NHTSA 17V452000

  Jul 17, 2017Equipment

  Problem

  Daimler Trucks North America (DTNA) is recalling certain 2018 Freightliner Cascadia, M2 Business Class, 114SD, and 122SD trucks, and Western Star 4700 and 5700 trucks. These vehicles have tow hooks used for recovery purposes that may fail during use.

  Risk

  If the tow hook fails without warning during a recovery operation, the sudden release of the vehicle may increase the risk of injury.

  Fix

  DTNA will notify owners, and dealers will inspect the vehicle's tow hooks and, depending on their production date codes, will replace them, free of charge. The recall began on September 14, 2017. Owners may contact DTNA customer service at 1-800-745-8000. DTNA's number for this recall is FL-742.

  Full recall details for 17V452000 →

2018 Western Star 5700 complaints and service bulletins

Owners filed 1 complaints with NHTSA about the 2018 Western Star 5700. Western Star has issued at least 535 technical service bulletins (repair instructions to dealers) for this model year. Complaints are unverified owner reports; a recall is the manufacturer’s admission of a safety defect.

Most-reported components

• Forward Collision Avoidance1

Service bulletins by component

• Equipment (177)
• Engine and Engine Cooling (139)
• Power Train (74)
• Electrical System (66)
• Engine (64)
• Equipment Adaptive/Mobility (26)

Read Western Star 5700 owner complaints and bulletins, every year

NHTSA defect investigations covering the 2018 Western Star 5700

NHTSA’s Office of Defects Investigation lists this model year in 3 investigations. An investigation is not a recall; it is how NHTSA decides whether one is needed.

• Automatic Emergency Braking Errors
  EA25006Opened Oct 23, 2025Open
• Automatic Emergency Braking Errors
  PE23010Opened May 26, 2023Closed Oct 23, 2025
• Daimler Trucks North America Recalls
  AQ18002Opened Apr 23, 2018Closed Jul 11, 2024

Other Western Star 5700 model years

← 2017 Western Star 5700 · 2019 Western Star 5700 →

• 2022 (3)
• 2021 (7)
• 2020 (6)
• 2019 (14)
• 2018 (11)
• 2017 (12)
• 2016 (5)
• 2015 (5)
• 2014 (5)
• 2013 (2)
• 2012 (2)
• 2011 (2)
• 2010 (2)
• 2009 (2)
• 2008 (2)
• 2007 (1)
• 2006 (1)
• 2005 (1)
• 2004 (1)
• 2003 (1)
• 2002 (1)

All Western Star 5700 recalls, every model year