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Use caution Vehicle recall · NHTSA · Published December 4, 2021

2021 Freightliner Cascadia Steering Recall: Fractured Bolt Risk

Daimler Trucks North America recalls 2021 Freightliner Cascadia and Western Star trucks with potentially fractured steering bolts that could cause loss of steering control.

🇺🇸 NHTSA recall #21V256000VehicleDTNA ›
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✎ GovInfoNow plain-language explainer

Daimler Trucks North America is recalling certain 2021 Freightliner Cascadia and Western Star trucks due to a risk of steering loss from a fractured bolt. This could increase crash risk if the bolt breaks while driving. Read more at govinfonow.com/recall/80338-2021-freightliner-cascadia-steering-recall-fractured-bolt-risk.

Source Summary by GovInfoNow · govinfonow.com/recall/80338-2021-freightliner-cascadia-steering-recall-fractured-bolt-risk · Updated August 18, 2026 · Official notice: NHTSA #21V256000

Cite this page

“2021 Freightliner Cascadia Steering Recall: Fractured Bolt Risk.” GovInfoNow, updated August 18, 2026. https://govinfonow.com/recall/80338-2021-freightliner-cascadia-steering-recall-fractured-bolt-risk. Based on NHTSA recall #21V256000 (https://www.nhtsa.gov/recalls?nhtsaId=21V256000).

Daimler Trucks North America LLC recalled certain 2021-2022 Freightliner and Western Star vehicles for a steering defect that may cause a loss of steering, according to the National Highway Traffic Safety Administration. The agency announced the recall on December 4, 2021.

How to tell if you have it

  • Freightliner Cascadia, 2021-2022
  • Freightliner Business Class M2, 2021-2022
  • Freightliner 114SD, 2021-2022
  • Freightliner 108SD, 2021-2022
  • Freightliner 122SD, 2021-2022
  • Freightliner Custom Chassis S2, 2021
  • Freightliner Custom Chassis XB, 2021
  • Freightliner Custom Chassis XC, 2021-2022
  • Western Star 4700, 2021-2022
  • Western Star 4900, 2021-2022
  • Western Star 5700, 2021-2022

What to do

DTNA will notify owners, and dealers will replace the tie rod arm and steering arm bolts, free of charge. Owners may contact DTNA customer service at 1-800-547-0712.

The hazard

A fractured bolt may cause a loss of steering, increasing the risk of a crash. The defect involves a defective seam in the steering arm and tie rod bolts that can fracture.

Context

GovInfoNow's records show Daimler Trucks North America has issued 273 other recalls since July 6, 2011. Other recent recalls of similar products include Freightliner FCCC XBS Recall: Fuel Leak Fire Risk (Oct. 7, 2026), 2027 Thomas Built SAF-T-LINER C2 Recall: Headlight Issue (Oct. 1, 2026), and Freightliner Business Class M2 Recall: Fire Risk from Exhaust Contact (Oct. 1, 2026). NHTSA has received one owner complaint for the 2021 FCCC MT45 as of Nov. 11, 2022.

How to tell if you have this one

Check if your truck has a 2021 model year with a Freightliner Cascadia or Western Star 4700/4900/5700 chassis. The recall covers specific chassis types listed in the official notice.

  • Brand
    DTNA
  • Category
    Vehicle
Based on the official NHTSA remedy

What to do — step by step

  1. Contact DTNA Customer Service

    Call 1-800-547-0712 to confirm your vehicle is affected and schedule a free replacement.

  2. Get Free Replacement Parts

    Dealers will replace the tie rod arm and steering arm bolts at no cost once your vehicle is confirmed.

Official remedy

What NHTSA says to do

DTNA will notify owners, and dealers will replace the tie rod arm and steering arm bolts, free of charge. The recall began on June 10, 2021. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-884.

How this recall unfolded

Recall timeline

2 dated steps over 6 months.

1. Recall began: Jun 10, 202112. NHTSA received the defect report: Dec 4, 202122021
  1. Recall began
  2. NHTSA received the defect report

Dates from the agency record only; steps without a date are left out.

Take action

Contact DTNA

We’ve drafted a message you can send DTNA to request your refund or repair — edit it as you like.

Subject: Recall 21V256000 — DTNA 2021 Freightliner Cascadia Steering Recall: Fractured Bolt Risk

Hello,

I own a 2021 Freightliner Cascadia Steering Recall: Fractured Bolt Risk that is covered by recall 21V256000 from DTNA.

The official recall notice states: DTNA will notify owners, and dealers will replace the tie rod arm and steering arm bolts, free of charge. The recall began on June 10, 2021. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-884.

I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this?

Thank you.

Keep exploring

Where this comes from

The facts (hazard, remedy, dates, manufacturer) are pulled from the official NHTSA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.

  • Official source: NHTSA Recall #21V256000 (December 4, 2021)
  • Plain-language summary written by qwen3:4b on August 18, 2026, from the official record above. Not reviewed by a person — if it conflicts with the NHTSA notice, the notice is correct. Report an error on this page.
  • GovInfoNow is an independent service and is not a government agency. We republish official NHTSA recall data; we don’t issue, amend or administer recalls.
GovInfoNow is an independent guide. We are not NHTSA or any government agency. Always confirm details with the official recall.Data: CPSC · FDA · NHTSA · USDA