Every 2020 Thomas Built Buses SAF-T-Liner EFX recall
Each campaign as NHTSA published it: what is wrong, what can happen, and the fix. Newest first.
Equipment · NHTSA 24V555000
Jul 24, 2024Equipment:Other:Labels
- Problem
- Daimler Trucks North America, LLC (DTNA) is recalling certain Thomas Built Buses 2019-2022 Saf-T-Liner C2, Saf-T-Liner EFX, Saf-T-Liner HDX, Minotour DRW, 2020-2022 Saf-T-Liner C2 Jouley, and Minotour SRW school buses. The Emergency Exit Label lettering is too small and may be difficult to read. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 217, "Bus Emergency Exits and Window Retention and Release."
- Risk
- Emergency exit labels that are difficult to read can prevent or delay the use of the emergency exit, increasing the risk of injury.
- Fix
- Dealers will correct the lettering, free of charge. Owner notification letters were mailed September 5, 2024. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL918.
Full recall details for 24V555000 →Structure · NHTSA 22V762000
Dec 10, 2022Structure:Body:Roof and Pillars
- Problem
- Daimler Trucks North America, LLC (DTNA) is recalling certain 2011-2023 Thomas Built EFX and HDX school buses. The exterior roof panel was manufactured with insufficient joint strength. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 221, "School Bus Body Joint Strength."
- Risk
- A school bus exterior roof panel with insufficient joint strength may separate during a crash, increasing the risk of injury.
- Fix
- Dealers will add additional mechanical fasteners to secure the joints, free of charge. Owner notification letters were mailed June 2, 2023. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL957.
Full recall details for 22V762000 →Seats · NHTSA 22V510000
Jul 19, 2022Seats
- Problem
- Daimler Trucks North America, LLC (DTNA) is recalling certain 2014-23 Thomas Built Buses HDX and 2014-22 EFX school buses equipped with 39-inch S3C seat frames and 3-point flex seatbelts. The passenger seat frames may crack and rotate from fatigue.
- Risk
- Cracked passenger seat frames may not adequately secure passengers in the event of a crash, increasing the risk of injury.
- Fix
- Dealers will secure the seat frames with brackets, free of charge. Owner notification letters were mail December 4, 2023. Owners may contact DTNA's customer service at 1-800-547-0712. DTNA's number for this recall is FL946.
Full recall details for 22V510000 →Service Brakes, Air · NHTSA 20V126000
Mar 3, 2020Service Brakes, Air:Disc:Caliper
- Problem
- Daimler Trucks North America LLC (DTNA) is recalling certain 2019-2020 Thomas Built Saf-T-Liner HDX, EFX, and C2 school buses equipped with air disc brakes. The brake caliper mounting bolts may have been insufficiently tightened.
- Risk
- Loose brake caliper mounting bolts can reduce brake effectiveness, increasing the risk of a crash.
- Fix
- DTNA will notify owners, and dealers will inspect and repair the vehicles, free of charge. The recall began May 2, 2020. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-845.
Full recall details for 20V126000 →Structure · NHTSA 19V550000
Jul 25, 2019Structure:Emergency:Escape/Egress/Exit
- Problem
- Daimler Trucks North America LLC (DTNA) is recalling certain 2019-2020 Thomas Built Minotour, Saf-T Liner C2, Saf-T Liner EFX, and Saf-T Liner HDX school buses equipped with Safe Fleet Prolo Roof Escape hatches. Due to a manufacturing issue, the roof hatch external handle may unexpectedly break under reasonable use.
- Risk
- If the roof hatch external handle breaks, in the event of an emergency, the hatch cannot be easily opened from outside the vehicle, increasing the risk of injury.
- Fix
- DTNA will notify owners, and dealers will install a new handle, free of charge. Owners were issued an interim notification on September 13, 2019. The recall began November 15, 2019. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-819.
Full recall details for 19V550000 →Seats · NHTSA 19V712000
Apr 10, 2019Seats
- Problem
- Daimler Trucks North America LLC (DTNA) is recalling certain 2014-2020 Thomas Built Saf-T-Liner EFX, Minotour, Saf-T-Liner C2, and Saf-T-Liner HDX school buses equipped with SynTec S3B or S3C seats. The seats may have been manufactured with styrene blocks that may not provide sufficient impact absorption in certain specific areas around the steel seat frame of the back support. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 222, "School Bus Passenger Seating and Crash Protection."
- Risk
- The lack of impact absorption increases the risk of injury in the event of a crash.
- Fix
- DTNA will notify owners, and dealers will install additional impact material between the re-bond back and the vinyl back cover to increase the amount of absorption, free of charge. DTNA issued owners an interim notification on November 29, 2019. The recall began June 22, 2020. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-832.
Full recall details for 19V712000 →
2020 Thomas Built Buses SAF-T-Liner EFX complaints and service bulletins
Thomas Built Buses has issued at least 64 technical service bulletins (repair instructions to dealers) for this model year. Complaints are unverified owner reports; a recall is the manufacturer’s admission of a safety defect.
Service bulletins by component
- Equipment (36)
- Engine and Engine Cooling (9)
- Electrical System (8)
- Power Train (5)
- Engine (4)
- Equipment Adaptive/Mobility (4)
Read Thomas Built Buses SAF-T-Liner EFX owner complaints and bulletins, every year
Check your SAF-T-Liner EFX by VIN
Not every 2020 Thomas Built Buses SAF-T-Liner EFX is in every recall. Enter your 17-character VIN to see the recalls on record for your exact vehicle, then confirm which are still open at NHTSA.gov or with any Thomas Built Buses dealer.
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