What Thomas Built Buses SAF-T-Liner EFX owners have reported to NHTSA, the service bulletins the manufacturer sent dealers, and any federal defect investigations, by model year. See Thomas Built Buses SAF-T-Liner EFX safety recalls or check your VIN.
Complaints owners filed with NHTSA, by the model year of the vehicle. A high count can also mean a popular year, so compare it with how many were sold.
| Year | Complaints | Crashes | Fires | Injured | Deaths | TSBs |
|---|---|---|---|---|---|---|
| 2026 | 0 | 0 | 0 | 0 | 0 | 6 |
| 2025 | 0 | 0 | 0 | 0 | 0 | 15 |
| 2024 | 0 | 0 | 0 | 0 | 0 | 16 |
| 2023 | 0 | 0 | 0 | 0 | 0 | 22 |
| 2022 | 0 | 0 | 0 | 0 | 0 | 54 |
| 2021 | 0 | 0 | 0 | 0 | 0 | 53 |
| 2020 | 0 | 0 | 0 | 0 | 0 | 64 |
| 2019 | 0 | 0 | 0 | 0 | 0 | 74 |
| 2018 | 0 | 0 | 0 | 0 | 0 | 158 |
| 2017 | 0 | 0 | 0 | 0 | 0 | 158 |
| 2016 | 0 | 0 | 0 | 0 | 0 | 152 |
| 2015 | 0 | 0 | 0 | 0 | 0 | 147 |
| 2014 | 0 | 0 | 0 | 0 | 0 | 127 |
| 2013 | 0 | 0 | 0 | 0 | 0 | 116 |
| 2012 | 0 | 0 | 0 | 0 | 0 | 117 |
| 2011 | 0 | 0 | 0 | 0 | 0 | 111 |
| 2010 | 0 | 0 | 0 | 0 | 0 | 110 |
Repair instructions and other communications the manufacturer sent dealers about known issues. A TSB is not a recall, and the repair is usually free only while the car is under warranty; ask your dealer for the bulletin number.
Technical Service Bulletin for Electrical Wiring Modifications for Type DFootwell Heater
Service Solution for EFX AC Upper bracket TBB 130987 replaced with TBB 248310
Service Solution for Timer relay TBB 202400 replacement
My Communications for RAI RK6166302 Informational Bulletin
Service Solution for EFX Shock Mount Frame Rail Crack Repair
Product Awareness Bulletin for discontinuation of IMMI T3 Activity Seats
My communications for DTNA Announces Extended Coverage Policy Updates
Service Solution for Floor Covering Bubbles
Service Solution for HDX / EFX front lighting replacement
Service Solution for Power steering Pump TBB 61280827 replacement with TBB 246122
Warranty Information letter for Detroit Line or Line Seal, High Pressure Fuel Injector Standard Repair Time Updates
Extended Warranty Policy for certain Cummins B6.7 engines for TBB vehicle DEF headers for EPA and CARB Emissions Reporting
Source: NHTSA Office of Defects Investigation public data (complaints, manufacturer communications, investigations), model years 2010 and later. Had a safety problem? Report it to NHTSA.
0 owner complaints are on record with NHTSA.
No. A complaint is an unverified report from an owner. A technical service bulletin (TSB) is the manufacturer telling dealers how to fix a known issue; it is not a safety recall and is usually covered only under warranty. A recall is a formal safety action, and its repair is free.
File a vehicle safety complaint at NHTSA.gov. NHTSA reads every report, and patterns of complaints are what open defect investigations and, eventually, recalls.