THOMAS BUILT BUSES SAF-T-LINER C2 (2020) recall — Service Brakes, Air
Daimler Trucks North America recalls 2020 Thomas Built Saf-T-Liner C2 school buses with air disc brakes due to loose brake caliper mounting bolts that may reduce brake effectiveness, increasing crash risk. Owners must contact DTNA for free repairs.
Use caution until it’s fixed
Loose brake caliper mounting bolts can reduce brake effectiveness, increasing the risk of a crash.
Contact the company & request your remedy
What happened, in plain English
Daimler Trucks North America is recalling certain 2020 Thomas Built Saf-T-Liner C2 school buses because loose brake caliper mounting bolts could reduce brake effectiveness and increase crash risk. Affected vehicles need free repairs to prevent potential accidents. Read more at govinfonow.com/recall/80077-thomas-built-buses-2020-saf-t-liner-c2-air-brakes.
Source Summary by GovInfoNow · govinfonow.com/recall/80077-thomas-built-buses-2020-saf-t-liner-c2-air-brakes · Updated October 5, 2026 · Official notice: NHTSA #20V126000
Cite this page
“Thomas Built Buses 2020 Saf-T-Liner C2 Air Brakes Recall: Loose Caliper Bolts Risk Crash.” GovInfoNow, updated October 5, 2026. https://govinfonow.com/recall/80077-thomas-built-buses-2020-saf-t-liner-c2-air-brakes. Based on NHTSA recall #20V126000 (https://www.nhtsa.gov/recalls?nhtsaId=20V126000).
Why it’s dangerous
Loose brake caliper mounting bolts can reduce brake effectiveness, meaning the bus may not stop properly in emergencies. This increases the risk of a crash, especially during sudden stops or heavy traffic.
Who’s affected
School bus owners and operators of the recalled 2020 Thomas Built Saf-T-Liner C2 models are most at risk. The hazard affects vehicles with air disc brakes that may have insufficiently tightened caliper mounting bolts.
How to tell if you have this one
Check if your 2020 Thomas Built Saf-T-Liner C2 school bus has air disc brakes. The recall covers vehicles manufactured between 2019 and 2020.
- Brand
Thomas Built Buses- Category
Vehicle
What to do — step by step
Contact DTNA Customer Service
Call 1-800-547-0712 to confirm your vehicle is affected and schedule a free repair.
Get Free Brake Inspection
Dealers will inspect and repair the brake caliper mounting bolts at no cost to you.
What NHTSA says to do
DTNA will notify owners, and dealers will inspect and repair the vehicles, free of charge. The recall began May 2, 2020. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-845.
Questions people ask
Why is this recall happening?
The brake caliper mounting bolts may have been insufficiently tightened, reducing brake effectiveness and increasing crash risk.
How do I know if my bus is affected?
Check if your 2020 Thomas Built Saf-T-Liner C2 school bus has air disc brakes, as the recall covers vehicles manufactured between 2019 and 2020.
What should I do if I own an affected bus?
Contact DTNA customer service at 1-800-547-0712 to schedule a free repair at a dealer.
Contact Thomas Built Buses
We’ve drafted a message you can send Thomas Built Buses to request your refund or repair — edit it as you like.
Subject: Recall 20V126000 — Thomas Built Buses Thomas Built Buses Hello, I own a Thomas Built Buses that is covered by recall 20V126000 from Thomas Built Buses. The official recall notice states: DTNA will notify owners, and dealers will inspect and repair the vehicles, free of charge. The recall began May 2, 2020. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-845. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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Where this comes from
The facts (hazard, remedy, dates, manufacturer) are pulled from the official NHTSA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
- Official source: NHTSA Recall #20V126000 (March 3, 2020)
- Plain-language summary written by qwen3:4b on October 5, 2026, from the official record above. Not reviewed by a person — if it conflicts with the NHTSA notice, the notice is correct. Report an error on this page.
- GovInfoNow is an independent service and is not a government agency. We republish official NHTSA recall data; we don’t issue, amend or administer recalls.