THOMAS BUILT BUSES SAF-T-LINER C2 (2020) recall — Equipment
Daimler Trucks North America recalls 2020 Thomas Built Buses Saf-T-Liner C2 school buses with emergency exit labels that are too small to read, potentially delaying emergency exits and increasing injury risk.
Use caution until it’s fixed
Emergency exit labels that are difficult to read can prevent or delay the use of the emergency exit, increasing the risk of injury.
Contact the company & request your remedy
What happened, in plain English
Daimler Trucks North America is recalling certain 2020 Thomas Built Buses Saf-T-Liner C2 school buses because emergency exit labels are too small to read. This could delay emergency exits and increase injury risk during an emergency. Read more at govinfonow.com/recall/80082-thomas-built-buses-saf-t-liner-c2-2020-recall-emergency.
Source Summary by GovInfoNow · govinfonow.com/recall/80082-thomas-built-buses-saf-t-liner-c2-2020-recall-emergency · Updated October 4, 2026 · Official notice: NHTSA #24V555000
Cite this page
“Thomas Built Buses Saf-T-Liner C2 (2020) Recall: Emergency Exit Labels Hard to Read.” GovInfoNow, updated October 4, 2026. https://govinfonow.com/recall/80082-thomas-built-buses-saf-t-liner-c2-2020-recall-emergency. Based on NHTSA recall #24V555000 (https://www.nhtsa.gov/recalls?nhtsaId=24V555000).
Why it’s dangerous
Emergency exit labels on these buses are too small to read easily. If someone needs to exit quickly during an emergency, they might not find the exit labels in time, delaying emergency evacuation and increasing injury risk.
Who’s affected
Owners of 2020 Thomas Built Buses Saf-T-Liner C2 school buses are affected. School bus drivers and passengers are most at risk during emergencies.
How to tell if you have this one
Check for 2020 Thomas Built Buses Saf-T-Liner C2 school buses with emergency exit labels that are too small to read. The recall covers buses sold between 2020 and 2022.
- Brand
Thomas Built Buses- Category
Vehicle
What to do — step by step
Contact DTNA Customer Service
Call 1-800-547-0712 to get the correction for free.
Check for Label Clarity
Ensure emergency exit labels are readable; if they are too small, the bus is affected.
What NHTSA says to do
Dealers will correct the lettering, free of charge. Owner notification letters were mailed September 5, 2024. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL918.
Questions people ask
Why is this recall happening?
Emergency exit labels are too small to read easily, which could delay emergency exits and increase injury risk during an emergency.
How can I tell if my bus is affected?
Check if your 2020 Thomas Built Buses Saf-T-Liner C2 school bus has emergency exit labels that are too small to read.
What should I do if my bus is affected?
Contact DTNA customer service at 1-800-547-0712 to get the correction for free.
Contact Thomas Built Buses
We’ve drafted a message you can send Thomas Built Buses to request your refund or repair — edit it as you like.
Subject: Recall 24V555000 — Thomas Built Buses Thomas Built Buses Hello, I own a Thomas Built Buses that is covered by recall 24V555000 from Thomas Built Buses. The official recall notice states: Dealers will correct the lettering, free of charge. Owner notification letters were mailed September 5, 2024. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL918. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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Where this comes from
The facts (hazard, remedy, dates, manufacturer) are pulled from the official NHTSA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
- Official source: NHTSA Recall #24V555000 (July 24, 2024)
- Plain-language summary written by qwen3:4b on October 4, 2026, from the official record above. Not reviewed by a person — if it conflicts with the NHTSA notice, the notice is correct. Report an error on this page.
- GovInfoNow is an independent service and is not a government agency. We republish official NHTSA recall data; we don’t issue, amend or administer recalls.