Every 2023 Thomas Built Buses SAF-T-Liner C2 recall
Each campaign as NHTSA published it: what is wrong, what can happen, and the fix. Newest first.
Structure · NHTSA 24V478000
Jun 26, 2024Structure:Emergency:Escape/Egress/Exit
- Problem
- Daimler Trucks North America, LLC (DTNA) is recalling certain 2023-2025 Thomas Built Buses Saf-T-Liner C2 and 2024-2025 Thomas Built Buses Saf-T-Liner C2 Jouley school buses. The audible emergency warning alarm sounds may not activate when the emergency hatch or window is open. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 217, "Bus Emergency Exits and Window Retention and Release."
- Risk
- An inaudible alarm that fails to warn the driver of an open emergency exit can increase the risk of injury in a crash.
- Fix
- Dealers will update the emergency sound software, free of charge. Owner notification letters were mailed August 22, 2024. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is F1004.
Full recall details for 24V478000 →Electrical System · NHTSA 23V846000
Dec 14, 2023Electrical System:Propulsion System:Inverter
- Problem
- Daimler Trucks North America, LLC (DTNA) is recalling certain 2021-2025 Thomas Built SAF-T-LINER C2 Jouley electric school buses. The high voltage inverter cable may not be secured properly, which can result in a loss of drive power.
- Risk
- A loss of drive power can increase the risk of a crash.
- Fix
- Dealers will inspect and tighten the fasteners as necessary, free of charge. Owner notification letters were mailed starting February 1, 2024. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL987.
Full recall details for 23V846000 →Electrical System · NHTSA 23V209000
Sep 13, 2023Electrical System
- Problem
- Daimler Trucks North America, LLC (DTNA) is recalling certain 2021-2023 Thomas Built Bus SAF-TLINER C2 JOULEY school buses equipped with an automatic low voltage disconnect switch. The automatic low voltage disconnect switch may fail, resulting in a loss of drive power, power steering, or vehicle lighting.
- Risk
- A loss of drive power, power steering, or vehicle lighting can increase the risk of a crash.
- Fix
- Dealers will remove the automatic low voltage disconnect switch, free of charge. Owner notification letters were mailed October 18, 2023. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL968.
Full recall details for 23V209000 →Structure · NHTSA 23V333000
Sep 5, 2023Structure:Body
- Problem
- Daimler Trucks North America, LLC (DTNA) is recalling certain 2021-2024 Thomas Built SAF-T-LINER C2 and 2021-2023 Thomas Built SAF-T-LINER C2 Jouley school buses. A rear interior joint may have been manufactured incorrectly, resulting in insufficient joint strength. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 221, "School Bus Body Joint Strength."
- Risk
- A school bus with insufficient joint strength may not adequately protect passengers in the event of a crash, increasing the risk of injury.
- Fix
- Dealers will add additional fasteners to secure the joints, free of charge. Owner notification letters were mailed December 19, 2023. Owners may contact DTNA customer service at 1-800-574-0712. DTNA's number for this recall is FL973.
Full recall details for 23V333000 →Steering · NHTSA 23V238000
Apr 4, 2023Steering:Linkages:Tie Rod Assembly
- Problem
- Daimler Trucks North America, LLC (DTNA) is recalling certain 2022 FCCC Shuttle Chassis, 2022-2023 FCCC RV Chassis, FCCC Van Chassis, Van Chassis Gas, 2023 Freightliner Cascadia, Freightliner Business Class M2, Thomas Built Bus School Bus Chassis, Western Star 4700, Western Star 47X, Western Star 4900, and Western Star 49X commercial buses. The tie rod may be missing a fastener, allowing the steer arm to detach.
- Risk
- A detached steering arm can result in a sudden loss of steering control, increasing the risk of a crash.
- Fix
- DTNA will inspect and repair or replace the tie rod assembly as necessary, free of charge. Owner notification letters were mailed August 11, 2023. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL970.
Full recall details for 23V238000 →Structure · NHTSA 23V669000
Mar 10, 2023Structure:Emergency:Escape/Egress/Exit:Latching/Release System
- Problem
- Daimler Trucks North America, LLC. (DTNA) is recalling certain 2019-2024 Thomas Built SAF-T-LINER C2 and 2020-2024 Thomas Built SAF-T-Liner Jouley school buses. The fasteners for the emergency exit door may loosen and detach, which can allow the emergency exit door to open unexpectedly.
- Risk
- An emergency exit door opening unexpectedly can increase the risk of an injury.
- Fix
- Dealers will inspect and tighten the fasteners for the emergency exit door, as necessary, free of charge. Owner notification letters were mailed December 1, 2023. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL982.
Full recall details for 23V669000 →Structure · NHTSA 23V670000
Mar 10, 2023Structure:Emergency:Escape/Egress/Exit:Latching/Release System
- Problem
- Daimler Trucks North America, LLC. (DTNA) is recalling certain 2019-2024 Thomas Built SAF-T-LINER C2 transit buses. The fasteners for the emergency exit door may loosen and detach, which can allow the emergency exit door to open unexpectedly.
- Risk
- An emergency exit door opening unexpectedly can increase the risk of an injury.
- Fix
- Dealers will inspect and tighten the fasteners for the emergency exit door, as necessary, free of charge. Owner notification letters were mailed December 1, 2023. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL982.
Full recall details for 23V670000 →Engine and Engine Cooling · NHTSA 22V438000
Jun 20, 2022Engine and Engine Cooling:Engine:Engine Control Module (Ecu/Ecm)
- Problem
- Daimler Trucks North America, LLC (DTNA) is recalling certain 2020-2023 Thomas Built C2 Saf-T-Liner school buses equipped with 8.8L LPG engines. The engine control module (ECM) may set a fault code that results in an unexpected engine shut down.
- Risk
- Unexpected engine shut down can increase the risk of a crash. Additionally, a disabled school bus may require an evacuation procedure in an uncontrolled traffic situation, increasing the risk of injury to passengers.
- Fix
- Dealers will update the ECM software, free of charge. Owner notification letters were mailed October 28, 2022. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL942.
Full recall details for 22V438000 →
2023 Thomas Built Buses SAF-T-Liner C2 complaints and service bulletins
Thomas Built Buses has issued at least 49 technical service bulletins (repair instructions to dealers) for this model year. Complaints are unverified owner reports; a recall is the manufacturer’s admission of a safety defect.
Service bulletins by component
- Engine (29)
- Electrical System (20)
- Unknown Or Other (8)
- Engine and Engine Cooling (5)
- Power Train (4)
- Seats (4)
Read Thomas Built Buses SAF-T-Liner C2 owner complaints and bulletins, every year
Check your SAF-T-Liner C2 by VIN
Not every 2023 Thomas Built Buses SAF-T-Liner C2 is in every recall. Enter your 17-character VIN to see the recalls on record for your exact vehicle, then confirm which are still open at NHTSA.gov or with any Thomas Built Buses dealer.
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