Thomas Built SAF-T-LINER C2 School Buses: Joint Strength Risk
Daimler Trucks North America recalls 2021-2024 Thomas Built SAF-T-LINER C2 school buses with potential joint weakness that could increase injury risk in crashes.
Use caution until it’s fixed
A school bus with insufficient joint strength may not adequately protect passengers in the event of a crash, increasing the risk of injury.
Contact the company
What happened, in plain English
Daimler Trucks North America is recalling certain 2021-2024 Thomas Built SAF-T-LINER C2 school buses because a rear joint may have insufficient strength. This could mean passengers aren't protected well in a crash, raising injury risks. Read more at govinfonow.com/recall/81115-thomas-built-saf-t-liner-c2-school-buses-joint-strength.
Source Summary by GovInfoNow · govinfonow.com/recall/81115-thomas-built-saf-t-liner-c2-school-buses-joint-strength · Updated October 4, 2026 · Official notice: NHTSA #23V333000
Cite this page
“Thomas Built SAF-T-LINER C2 School Buses: Joint Strength Risk.” GovInfoNow, updated October 4, 2026. https://govinfonow.com/recall/81115-thomas-built-saf-t-liner-c2-school-buses-joint-strength. Based on NHTSA recall #23V333000 (https://www.nhtsa.gov/recalls?nhtsaId=23V333000).
Why it’s dangerous
The rear interior joint may have been manufactured incorrectly, causing it to be too weak to hold during a crash. This could lead to less protection for passengers, increasing injury risk if the bus is involved in a collision.
Who’s affected
School bus owners who purchased a 2021-2024 Thomas Built SAF-T-LINER C2 model are affected. Drivers and passengers face the highest risk due to the potential joint weakness.
How to tell if you have this one
Check if your school bus is a 2021-2024 model of Thomas Built SAF-T-LINER C2. The recall covers both standard and Jouley versions.
- Brand
Thomas Built- Category
Vehicle
What to do — step by step
Contact DTNA Customer Service
Call 1-800-574-0712 to confirm your bus is affected and get instructions for the free joint repair.
Get Free Joint Repair
Dealers will add additional fasteners to secure the joints at no cost once you contact DTNA.
What NHTSA says to do
Dealers will add additional fasteners to secure the joints, free of charge. Owner notification letters were mailed December 19, 2023. Owners may contact DTNA customer service at 1-800-574-0712. DTNA's number for this recall is FL973.
How this recall unfolded
Recall timeline
Owners were mailed letters 3 months after NHTSA received the defect report.
- NHTSA received the defect report
- Owner letters mailed
Dates from the agency record only; steps without a date are left out.
Contact Thomas Built
We’ve drafted a message you can send Thomas Built to request your refund or repair — edit it as you like.
Subject: Recall 23V333000 — Thomas Built SAF-T-LINER C2 School Buses: Joint Strength Risk Hello, I own a Thomas Built SAF-T-LINER C2 School Buses: Joint Strength Risk that is covered by recall 23V333000 from Thomas Built. The official recall notice states: Dealers will add additional fasteners to secure the joints, free of charge. Owner notification letters were mailed December 19, 2023. Owners may contact DTNA customer service at 1-800-574-0712. DTNA's number for this recall is FL973. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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Where this comes from
The facts (hazard, remedy, dates, manufacturer) are pulled from the official NHTSA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
- Official source: NHTSA Recall #23V333000 (September 5, 2023)
- Plain-language summary written by qwen3:4b on October 4, 2026, from the official record above. Not reviewed by a person — if it conflicts with the NHTSA notice, the notice is correct. Report an error on this page.
- GovInfoNow is an independent service and is not a government agency. We republish official NHTSA recall data; we don’t issue, amend or administer recalls.