DTNA 2022-2023 Commercial Buses: Steering Arm Detachment Risk
DTNA recalls certain 2022-2023 commercial buses due to potential steering arm detachment causing loss of control. Owners must contact DTNA for free repair or replacement.
Use caution until it’s fixed
A detached steering arm can result in a sudden loss of steering control, increasing the risk of a crash.
Contact the company
What happened, in plain English
DTNA is recalling specific 2022-2023 commercial buses where a steering arm could detach, leading to sudden loss of steering control. This risk could cause a crash if the steering arm becomes detached during normal operation. Read more at govinfonow.com/recall/80833-dtna-2022-2023-commercial-buses-steering-arm-detachment-risk.
Source Summary by GovInfoNow · govinfonow.com/recall/80833-dtna-2022-2023-commercial-buses-steering-arm-detachment-risk · Updated October 4, 2026 · Official notice: NHTSA #23V238000
Cite this page
“DTNA 2022-2023 Commercial Buses: Steering Arm Detachment Risk.” GovInfoNow, updated October 4, 2026. https://govinfonow.com/recall/80833-dtna-2022-2023-commercial-buses-steering-arm-detachment-risk. Based on NHTSA recall #23V238000 (https://www.nhtsa.gov/recalls?nhtsaId=23V238000).
Why it’s dangerous
The tie rod assembly may be missing a critical fastener, allowing the steering arm to detach unexpectedly. This can cause sudden loss of steering control, increasing crash risk during normal driving conditions.
Who’s affected
Commercial bus owners and operators using the recalled 2022-2023 models. Drivers and passengers are at risk if the steering arm detaches during operation.
How to tell if you have this one
Check if your bus is a 2022-2023 FCCC Shuttle Chassis, RV Chassis, Van Chassis, Freightliner Cascadia, or Western Star model. The recall covers specific commercial bus types listed in the official notice.
- Brand
DTNA- Category
Vehicle
What to do — step by step
Contact DTNA Customer Service
Call 1-800-547-0712 to schedule a free inspection and repair or replacement of the tie rod assembly.
What NHTSA says to do
DTNA will inspect and repair or replace the tie rod assembly as necessary, free of charge. Owner notification letters were mailed August 11, 2023. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL970.
How this recall unfolded
Recall timeline
Owners were mailed letters 4 months after NHTSA received the defect report.
- NHTSA received the defect report
- Owner letters mailed
Dates from the agency record only; steps without a date are left out.
Questions people ask
What models are affected?
2022-2023 FCCC Shuttle Chassis, RV Chassis, Van Chassis, Freightliner Cascadia, Freightliner Business Class M2, Thomas Built Bus School Bus Chassis, Western Star 4700, 47X, 4900, and 49X commercial buses.
Contact DTNA
We’ve drafted a message you can send DTNA to request your refund or repair — edit it as you like.
Subject: Recall 23V238000 — DTNA 2022-2023 Commercial Buses: Steering Arm Detachment Risk Hello, I own a DTNA 2022-2023 Commercial Buses: Steering Arm Detachment Risk that is covered by recall 23V238000 from DTNA. The official recall notice states: DTNA will inspect and repair or replace the tie rod assembly as necessary, free of charge. Owner notification letters were mailed August 11, 2023. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL970. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
Keep exploring
Where this comes from
The facts (hazard, remedy, dates, manufacturer) are pulled from the official NHTSA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
- Official source: NHTSA Recall #23V238000 (April 4, 2023)
- Plain-language summary written by qwen3:4b on October 4, 2026, from the official record above. Not reviewed by a person — if it conflicts with the NHTSA notice, the notice is correct. Report an error on this page.
- GovInfoNow is an independent service and is not a government agency. We republish official NHTSA recall data; we don’t issue, amend or administer recalls.