Every 2021 Entegra Cornerstone recall
Each campaign as NHTSA published it: what is wrong, what can happen, and the fix. Newest first.
Seats · NHTSA 24V061000
Jan 2, 2024Seats
- Problem
- Jayco, Inc. (Jayco) is recalling certain 2020-2023 Entegra Anthem, Aspire, Cornerstone, and Reatta XL motorhomes. The pedestal mounting plate on the passenger's seat may be improperly welded, causing the plate to separate and the seat assembly to loosen or detach. As such, these seat assemblies fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 207, "Seating Systems" and number 210, "Seat belt assembly anchorages."
- Risk
- A loose or detached seat assembly increases the risk of injury.
- Fix
- Dealers will inspect for a missing weld and replace the pedestal as necessary, free of charge. Owner notification letters were mailed March 11, 2024. Owners may contact Jayco customer service at 1-800-283-8267. Jayco's number for this recall is 9903602.
Full recall details for 24V061000 →Engine · NHTSA 22V665000
Jan 9, 2022Engine
- Problem
- Jayco, Inc. (Jayco) is recalling certain 2021-2023 Entegra Anthem, Aspire, Cornerstone, Reatta, Reatta XL, and Jayco Embark motorhomes. The engine air intake box may not have a water drain installed, which can cause water to build up inside the air intake box.
- Risk
- Water build up inside the air intake box can enter the engine and cause engine failure, increasing the risk of a crash.
- Fix
- Dealers will inspect and install a drain if necessary, free of charge. Owner notification letters are expected to be mailed October 3, 2022. Owners may contact Jayco customer service at 1-800-283-8267. Jayco's number for this recall is 9903580.
Full recall details for 22V665000 →Steering · NHTSA 21V885000
Nov 16, 2021Steering:Hydraulic Power Assist:Pump
- Problem
- Jayco, Inc. (Jayco) is recalling certain 2021 Class A Cornerstone motorhomes. A machining defect may cause pressure to build in the power steering pump and break the shaft seal, resulting in a loss of power steering assist.
- Risk
- A loss of power steering assist increases the risk of a crash.
- Fix
- A Spartan or Shyft Group repair center will inspect the pump serial number, and replace the power steering pump if necessary, free of charge. Owner notification letters were mailed January 12, 2022. Owners may contact Jayco customer service at 1-800-283-8267.
Full recall details for 21V885000 →Electrical System · NHTSA 21V769000
Sep 29, 2021Electrical System: Instrument Cluster/Panel
- Problem
- Jayco, Inc. (Jayco) is recalling certain 2019-2021 Entegra Anthem, Aspire, Cornerstone, Reatta, Reatta XL, and Jayco Embark Class A motorhomes. The instrument cluster may intermittently go blank while the vehicle is in motion.
- Risk
- A blank instrument cluster display may be missing critical information such as the vehicle's speed and warning lights, which can increase the risk of a crash.
- Fix
- Dealers will update the control module software, and reroute and secure the duct work, free of charge. Owner notification letters were mailed October 22, 2021. Owners may contact Jayco customer service at 1-800-283-8267.
Full recall details for 21V769000 →Structure · NHTSA 21V529000
Jul 13, 2021Structure
- Problem
- Jayco, Inc. (Jayco) is recalling certain 2019-2021 Anthem, Aspire, Cornerstone, Insignia, Reatta, and Embark recreational vehicles equipped with Hehr 6400 series windows. The adhesive that bonds the vented portion of the window may fail.
- Risk
- Adhesive failure may cause the vent portion of the window to detach, increasing the risk of a crash or injury.
- Fix
- Dealers will inspect the windows, and replace the vent if necessary, free of charge. Owner notification letters were mailed August 31, 2021. Owners may contact Jayco customer service at 1-800-283-8267. Jayco's number for this recall is 9903569.
Full recall details for 21V529000 →Electrical System · NHTSA 20V600000
Sep 30, 2020Electrical System:Wiring
- Problem
- Jayco, Inc. (Jayco) is recalling certain 2021 Entegra Aspire, Anthem, Cornerstone, and ReattaXL motorhomes built with Villa power seats. The power seat wiring may become chafed due to poor routing, and no protection, or melt from exceeding the 14 gauge wire amp capacity.
- Risk
- Damaged power seat wires may short circuit, increasing the risk of a fire.
- Fix
- Jayco will notify owners, and the dealers will inspect the seat wiring for loom protection and secure it with wire ties, free of charge. The remedy regarding the switch and exceeding the amp capacity is still under development. The recall began December 4, 2020. Owners may contact Jayco customer service at 1-800-517-9137. Jayco's number for this recall is 9903521.
Full recall details for 20V600000 →
2021 Entegra Cornerstone complaints and service bulletins
Owners filed 1 complaints with NHTSA about the 2021 Entegra Cornerstone. Entegra has issued at least 34 technical service bulletins (repair instructions to dealers) for this model year. Complaints are unverified owner reports; a recall is the manufacturer’s admission of a safety defect.
Most-reported components
- Engine1
- Fuel/Propulsion System1
Service bulletins by component
- Equipment (20)
- Electrical System (10)
- Structure (4)
- Equipment Adaptive/Mobility (2)
- Suspension (2)
- Steering (1)
Read Entegra Cornerstone owner complaints and bulletins, every year
What people reported
Owners have filed 1 complaints with NHTSA about the 2021 Entegra Cornerstone. A few in their own words, shortened. Complaints are unverified and are not proof of a defect or of any recall.
“I HAVE OWNED BOTH A 2019 AND THE NEW 2021 ENTEGRA CORNERSTONE MOTOR HOMES. ON BOTH MOTOR HOMES, THE DIESEL EXHAUST FLUID (DEF) SENSOR HAVE FAILED IN LESS THAT 2,000 MILES. WHEN DEF SENSORS FAIL THE ENGINE CAN GO INTO DERATE WHICH IS 5 MPH IN LESS THAT A COUPLE HUNDRED MILES.”
2021 ENTEGRA CORNERSTONEDec 16, 2020
Complaint filed with NHTSA, not verified by the agency · NHTSA complaint 11383615
Check your Cornerstone by VIN
Not every 2021 Entegra Cornerstone is in every recall. Enter your 17-character VIN to see the recalls on record for your exact vehicle, then confirm which are still open at NHTSA.gov or with any Entegra dealer.
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