Every 2020 Entegra Cornerstone recall
Each campaign as NHTSA published it: what is wrong, what can happen, and the fix. Newest first.
Seats · NHTSA 24V061000
Jan 2, 2024Seats
- Problem
- Jayco, Inc. (Jayco) is recalling certain 2020-2023 Entegra Anthem, Aspire, Cornerstone, and Reatta XL motorhomes. The pedestal mounting plate on the passenger's seat may be improperly welded, causing the plate to separate and the seat assembly to loosen or detach. As such, these seat assemblies fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 207, "Seating Systems" and number 210, "Seat belt assembly anchorages."
- Risk
- A loose or detached seat assembly increases the risk of injury.
- Fix
- Dealers will inspect for a missing weld and replace the pedestal as necessary, free of charge. Owner notification letters were mailed March 11, 2024. Owners may contact Jayco customer service at 1-800-283-8267. Jayco's number for this recall is 9903602.
Full recall details for 24V061000 →Electrical System · NHTSA 21V769000
Sep 29, 2021Electrical System: Instrument Cluster/Panel
- Problem
- Jayco, Inc. (Jayco) is recalling certain 2019-2021 Entegra Anthem, Aspire, Cornerstone, Reatta, Reatta XL, and Jayco Embark Class A motorhomes. The instrument cluster may intermittently go blank while the vehicle is in motion.
- Risk
- A blank instrument cluster display may be missing critical information such as the vehicle's speed and warning lights, which can increase the risk of a crash.
- Fix
- Dealers will update the control module software, and reroute and secure the duct work, free of charge. Owner notification letters were mailed October 22, 2021. Owners may contact Jayco customer service at 1-800-283-8267.
Full recall details for 21V769000 →Structure · NHTSA 21V529000
Jul 13, 2021Structure
- Problem
- Jayco, Inc. (Jayco) is recalling certain 2019-2021 Anthem, Aspire, Cornerstone, Insignia, Reatta, and Embark recreational vehicles equipped with Hehr 6400 series windows. The adhesive that bonds the vented portion of the window may fail.
- Risk
- Adhesive failure may cause the vent portion of the window to detach, increasing the risk of a crash or injury.
- Fix
- Dealers will inspect the windows, and replace the vent if necessary, free of charge. Owner notification letters were mailed August 31, 2021. Owners may contact Jayco customer service at 1-800-283-8267. Jayco's number for this recall is 9903569.
Full recall details for 21V529000 →Steering · NHTSA 19V436000
Nov 6, 2019Steering
- Problem
- Entegra Coach (Entegra) is recalling certain 2020 Anthem and Cornerstone motorhomes. The steering shaft bolt may have been insufficiently tightened.
- Risk
- An unsecured bolt may cause the steering wheel not to function, increasing the risk of a crash.
- Fix
- Entegra will notify owners, and dealers will inspect the motorhome and tighten the steering shaft bolt, as necessary, free of charge. The recall began June 17, 2019. Owners may contact Entegra customer service at 1-800-517-9137. Entegra's number for this recall is 9803435.
Full recall details for 19V436000 →Steering · NHTSA 19V626000
Aug 28, 2019Steering:Hydraulic Power Assist:Pump
- Problem
- Entegra Coach (Entegra) is recalling certain 2019-2020 Insignia, Anthem, Aspire, Cornerstone, Reatta, and Reatta XL motorhomes. The upper and lower steering shaft bolts may have been insufficiently tightened, allowing the steering column shaft to come loose.
- Risk
- A loose steering column shaft may cause a loss of steering control, increasing the risk of a crash.
- Fix
- Entegra will notify owners, and dealers will inspect and tighten the upper and lower steering shaft bolts, as necessary, free of charge. The recall began September 23, 2019. Owners may contact Entegra customer service at 1-800-517-9137. Entegra's number for this recall is 9901434.
Full recall details for 19V626000 →
2020 Entegra Cornerstone complaints and service bulletins
Owners filed 1 complaints with NHTSA about the 2020 Entegra Cornerstone. Entegra has issued at least 30 technical service bulletins (repair instructions to dealers) for this model year. Complaints are unverified owner reports; a recall is the manufacturer’s admission of a safety defect.
Most-reported components
Service bulletins by component
- Equipment (18)
- Electrical System (10)
- Equipment Adaptive/Mobility (3)
- Structure (3)
- Latches/Locks/Linkages (2)
- Visibility (1)
Read Entegra Cornerstone owner complaints and bulletins, every year
What people reported
Owners have filed 1 complaints with NHTSA about the 2020 Entegra Cornerstone. A few in their own words, shortened. Complaints are unverified and are not proof of a defect or of any recall.
“Def head sensor failure causing an unsafe derate condition. The rv will only go 5mph causing me to not be able to get to a safe location. As i understand the engine and def system are functioning as they should but the malfunctioning sensor has caused the engine to shut down or derate to 5mph.”
2020 ENTEGRA CORNERSTONEJul 16, 2021
Complaint filed with NHTSA, not verified by the agency · NHTSA complaint 11425171
Check your Cornerstone by VIN
Not every 2020 Entegra Cornerstone is in every recall. Enter your 17-character VIN to see the recalls on record for your exact vehicle, then confirm which are still open at NHTSA.gov or with any Entegra dealer.
Run a free VIN recall check →