Jayco recalls 2019-2021 Entegra Anthem motorhomes for potential instrument cluster blanking, which could increase crash risk. Owners must contact dealers for free software update.
A blank instrument cluster display may be missing critical information such as the vehicle's speed and warning lights, which can increase the risk of a crash.
“Jayco Entegra Anthem 2020 Recall: Blank Instrument Cluster Risk.” GovInfoNow, updated August 18, 2026. https://govinfonow.com/recall/79369-jayco-entegra-anthem-2020-recall-blank-instrument-cluster-risk. Based on NHTSA recall #21V769000 (https://www.nhtsa.gov/recalls?nhtsaId=21V769000).
Jayco, Inc. recalled certain 2019-2021 Entegra Anthem, Aspire, Cornerstone, Reatta, Reatta XL, and Jayco Embark Class A motorhomes because the instrument cluster may go blank while driving, increasing crash risk. The National Highway Traffic Safety Administration announced the recall on September 29, 2021.
How to tell if you have it
Entegra Anthem, 2019-2021
Entegra Aspire, 2019-2021
Entegra Cornerstone, 2019-2021
Entegra Reatta XL, 2019-2021
Entegra Reatta, 2019-2021
Jayco Embark, 2019-2021
What to do
Dealers will update the control module software and reroute and secure the duct work free of charge. Owner notification letters were mailed October 22, 2021. Owners may contact Jayco customer service at 1-800-283-8267.
The hazard
A blank instrument cluster display may be missing critical information such as the vehicle's speed and warning lights, which can increase the risk of a crash. The instrument cluster may intermittently go blank while the vehicle is in motion.
Context
GovInfoNow's records show Jayco, Inc. has had 112 other recalls on record since January 26, 2010. Other recent recalls of similar products include RAM 5500 (2025) Recall: Blank Instrument Panel Increases Crash Risk (December 1, 2025), Can-Am Spyder RT 2026: Instrument Cluster Failure Risk (September 7, 2026), and Ford Mustang 2019: Blank Instrument Cluster Risk of Crash (September 6, 2026). NHTSA has received 4 owner complaints for the 2019 Entegra Anthem with the latest on December 20, 2022, and 5 for the 2019 Entegra Aspire with the latest on July 20, 2021.
How to tell if you have this one
Check if your vehicle is a 2019-2021 Jayco Entegra Anthem, Aspire, Cornerstone, Reatta, Reatta XL, or Jayco Embark Class A motorhome. The recall was announced in October 2021.
Brand
Jayco
Category
Vehicle
Based on the official NHTSA remedy
What to do — step by step
Contact Dealer for Update
Dealers will update the control module software and reroute duct work for free. Contact Jayco customer service at 1-800-283-8267.
Official remedy
What NHTSA says to do
Dealers will update the control module software, and reroute and secure the duct work, free of charge. Owner notification letters were mailed October 22, 2021. Owners may contact Jayco customer service at 1-800-283-8267.
How this recall unfolded
Recall timeline
Owners were mailed letters 23 days after NHTSA received the defect report.
1NHTSA received the defect report
2Owner letters mailed
Dates from the agency record only; steps without a date are left out.
Take action
Contact Jayco
We’ve drafted a message you can send Jayco to request your refund or repair — edit it as you like.
Subject: Recall 21V769000 — Jayco Entegra Anthem 2020 Recall: Blank Instrument Cluster Risk
Hello,
I own a Jayco Entegra Anthem 2020 Recall: Blank Instrument Cluster Risk that is covered by recall 21V769000 from Jayco.
The official recall notice states: Dealers will update the control module software, and reroute and secure the duct work, free of charge. Owner notification letters were mailed October 22, 2021. Owners may contact Jayco customer service at 1-800-283-8267.
I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this?
Thank you.
The facts (hazard, remedy, dates, manufacturer) are pulled from the official NHTSA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
Plain-language summary written by qwen3:4b on August 18, 2026, from the official record above. Not reviewed by a person — if it conflicts with the NHTSA notice, the notice is correct. Report an error on this page.
GovInfoNow is an independent service and is not a government agency. We republish official NHTSA recall data; we don’t issue, amend or administer recalls.