Jayco recalls 2019-2021 Entegra Anthem motorhomes for potential instrument cluster blanking, which could increase crash risk. Owners must contact dealers for free software update.
A blank instrument cluster display may be missing critical information such as the vehicle's speed and warning lights, which can increase the risk of a crash.
Jayco is recalling certain 2019-2021 Entegra Anthem motorhomes because the instrument cluster may go blank while driving, potentially missing speed and warning lights. This could increase crash risk if drivers don't see critical information.
The instrument cluster may intermittently go blank while the vehicle is in motion. This could cause drivers to miss critical information like speed and warning lights, increasing the chance of a crash.
Owners of 2019-2021 Jayco Entegra Anthem motorhomes are affected. Drivers using these vehicles are most at risk if the instrument cluster goes blank while moving.
Check if your vehicle is a 2019-2021 Jayco Entegra Anthem, Aspire, Cornerstone, Reatta, Reatta XL, or Jayco Embark Class A motorhome. The recall was announced in October 2021.
Dealers will update the control module software and reroute duct work for free. Contact Jayco customer service at 1-800-283-8267.
Dealers will update the control module software, and reroute and secure the duct work, free of charge. Owner notification letters were mailed October 22, 2021. Owners may contact Jayco customer service at 1-800-283-8267.
The instrument cluster may intermittently go blank while the vehicle is in motion, which could cause drivers to miss critical information like speed and warning lights.
Check if your vehicle is a 2019-2021 Jayco Entegra Anthem, Aspire, Cornerstone, Reatta, Reatta XL, or Jayco Embark Class A motorhome.
Contact Jayco customer service at 1-800-283-8267 or your dealer for a free software update and duct work repair.
We’ve drafted a message you can send Jayco to request your refund or repair — edit it as you like.
Subject: Recall 21V769000 — Jayco Jayco Hello, I own a Jayco that is covered by recall 21V769000 from Jayco. The official recall notice states: Dealers will update the control module software, and reroute and secure the duct work, free of charge. Owner notification letters were mailed October 22, 2021. Owners may contact Jayco customer service at 1-800-283-8267. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
Experiences, tips, and questions from readers. Every comment is reviewed before it appears.
No comments yet — be the first to share your experience.
The facts (hazard, remedy, dates, manufacturer) are pulled from the official NHTSA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
