Jayco recalls 2020-2023 Entegra Anthem motorhomes for potentially loose passenger seats that could detach, risking injury. Owners must have seats inspected by dealers for missing welds.
A loose or detached seat assembly increases the risk of injury.
Jayco is recalling certain 2020-2023 Entegra Anthem motorhomes because the passenger seat pedestal may be improperly welded, causing the seat to loosen or detach. This could lead to injury during normal use.
The passenger seat pedestal may have a missing weld, causing the plate to separate. This can loosen or detach the seat assembly, potentially leading to injury if the seat becomes unstable during normal use.
Owners of 2020-2023 Entegra Anthem, Aspire, Cornerstone, and Reatta XL motorhomes are affected. Passengers in these vehicles are most at risk if the seat detaches.
Check if your vehicle is a 2020-2023 Entegra Anthem, Aspire, Cornerstone, or Reatta XL motorhome. The recall covers all these models from 2020 to 2023.
Dealers will inspect your passenger seat for a missing weld and replace the pedestal if needed at no cost.
You should have received a notification letter from Jayco mailed March 11, 2024.
Dealers will inspect for a missing weld and replace the pedestal as necessary, free of charge. Owner notification letters were mailed March 11, 2024. Owners may contact Jayco customer service at 1-800-283-8267. Jayco's number for this recall is 9903602.
The passenger seat pedestal may have a missing weld, causing the plate to separate and the seat to loosen or detach, which could lead to injury.
Check if your vehicle is a 2020-2023 Entegra Anthem, Aspire, Cornerstone, or Reatta XL motorhome. The recall covers all these models from 2020 to 2023.
No, but dealers will inspect the seat for a missing weld and replace the pedestal if necessary at no cost.
You can contact Jayco customer service at 1-800-283-8267 to get information about the recall.
We’ve drafted a message you can send Jayco to request your refund or repair — edit it as you like.
Subject: Recall 24V061000 — Jayco Jayco Hello, I own a Jayco that is covered by recall 24V061000 from Jayco. The official recall notice states: Dealers will inspect for a missing weld and replace the pedestal as necessary, free of charge. Owner notification letters were mailed March 11, 2024. Owners may contact Jayco customer service at 1-800-283-8267. Jayco's number for this recall is 9903602. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official NHTSA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.