Philips recalls EPIQ Elite, EPIQ 5G, EPIQ 5C, EPIQ 5W, EPIQ 7G, EPIQ 7C, EPIQ 7W, EPIQ CVx & EPIQ CVxi ultrasound systems due to risk of control panel arm assembly failure from missing or loose screws under pressure.
Control panel arm assembly could have missing or loose screws where undue force, pressure or weight is applied, the control panel mechanism can fail and break off.
Philips is recalling several EPIQ ultrasound systems models because the control panel arm assembly could have missing or loose screws. If undue force, pressure, or weight is applied, the mechanism may break off, potentially causing injury during medical procedures.
The control panel arm assembly could have missing or loose screws. If undue force, pressure, or weight is applied during use, the mechanism may fail and break off, which could cause injury to the user or patient during medical procedures.
Healthcare professionals using Philips EPIQ ultrasound systems for cardiovascular procedures are most at risk. Patients receiving these systems during treatment may also be affected if the device malfunctions.
Check if your device is listed in the models: EPIQ Elite, EPIQ 5G, EPIQ 5C, EPIQ 5W, EPIQ 7G, EPIQ 7C, EPIQ 7W, EPIQ CVx, or EPIQ CVxi. The recall includes specific UDI codes and serial numbers listed in the official notice.
Identify your Philips EPIQ ultrasound system model to see if it's affected by this recall.
Reach out to Philips customer support for assistance with the recall and potential remedies.
The control panel arm assembly could have missing or loose screws, which may fail and break off under pressure, potentially causing injury during medical procedures.
Check if your device is listed in the models: EPIQ Elite, EPIQ 5G, EPIQ 5C, EPIQ 5W, EPIQ 7G, EPIQ 7C, EPIQ 7W, EPIQ CVx, or EPIQ CVxi. The recall includes specific UDI codes and serial numbers listed in the official notice.
Contact Philips customer support for assistance with the recall and potential remedies.
We’ve drafted a message you can send Philips to request your refund or repair — edit it as you like.
Subject: Recall Z-0947-2021 — Philips Philips Hello, I own a Philips that is covered by recall Z-0947-2021 from Philips. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official FDA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
