Philips recalls EPIQ Elite and other ultrasound systems due to swivel lock failure that may cause musculoskeletal injuries during patient or user movement.
Ultrasound system control panel arm swivel lock could fail, which could cause the control panel and monitor to swivel freely while a user is positioning the monitor, or transporting/moving the system, which could lead to patient or user musculoskeletal injury.
Philips is recalling several EPIQ ultrasound systems models because their control panel swivel lock might fail while moving the monitor, potentially causing musculoskeletal injuries to patients or users. This recall affects systems manufactured between February 2020 and May 2021.
The swivel lock on the control panel could fail while positioning or moving the ultrasound system. If the lock fails, the monitor might swivel freely, causing the user or patient to move unexpectedly and potentially leading to musculoskeletal injuries.
Healthcare professionals using Philips EPIQ ultrasound systems for medical imaging are most at risk. Patients receiving scans during system operation could also face injury if the monitor moves unexpectedly.
Check if your ultrasound system has a model name starting with EPIQ Elite, EPIQ 5G, EPIQ 5C, EPIQ 5W, EPIQ 7G, EPIQ 7C, EPIQ 7W, EPIQ CVx, or EPIQ CVxi. These models were manufactured between February 2020 and May 2021.
Ensure the swivel lock is secure before moving or positioning the ultrasound system to prevent unintended movement.
The swivel lock on the control panel could fail while moving the system, potentially causing musculoskeletal injuries to users or patients.
EPIQ Elite, EPIQ 5G, EPIQ 5C, EPIQ 5W, EPIQ 7G, EPIQ 7C, EPIQ 7W, EPIQ CVx, and EPIQ CVxi models manufactured between February 2020 and May 2021.
No, but you should check the swivel lock function before moving or positioning the system to prevent injury.
We’ve drafted a message you can send Philips to request your refund or repair — edit it as you like.
Subject: Recall Z-2306-2021 — Philips Philips Hello, I own a Philips that is covered by recall Z-2306-2021 from Philips. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official FDA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.