Philips EPIQ Ultrasound Systems with X5-1c Transducer May Reboot Unexpectedly

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Recalling firmPhilips Ultrasound, LLC22100 Bothell Everett Hwy, N/A · Bothell, WA 98021-8431

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✎ GovInfoNow plain-language explainer

What happened, in plain English

Philips is recalling ultrasound systems that may unexpectedly reboot when used with the X5-1c transducer, potentially damaging the transducer. This could lead to costly repairs or replacements for healthcare facilities using these systems.

Why it’s dangerous

The ultrasound system may automatically reboot unexpectedly when used with the X5-1c transducer, which can cause damage to the transducer. This issue occurs in specific software versions and model numbers.

Who’s affected

Healthcare facilities using Philips EPIQ ultrasound systems with the X5-1c transducer are most at risk. The recall affects specific model numbers and software versions.

How to tell if you have this one

Check for model numbers 795200, 795201, 795231, 795232, or 795234 on the transducer. The affected units also have specific software versions: 9.0, 9.01, or 9.02.

Brand
Philips
Category
Medical device

Based on the official FDA remedy

What to do — step by step

Check Transducer Model
Identify the transducer model number on the device to see if it matches the recalled numbers.
Contact Philips Support
Reach out to Philips for guidance on whether your unit is affected and next steps.

✎ GovInfoNow

Questions people ask

Why is this recall happening?

The ultrasound system may unexpectedly reboot when used with the X5-1c transducer, potentially damaging the transducer.

What software versions are affected?

Software versions 9.0, 9.01, and 9.02 are affected.

How can I check if my transducer is affected?

Look for model numbers 795200, 795201, 795231, 795232, or 795234 on the transducer.

Take action

Contact Philips

We’ve drafted a message you can send Philips to request your refund or repair — edit it as you like.

✉️ Open in email

Subject: Recall Z-1007-2026 — Philips Philips

Hello,

I own a Philips that is covered by recall Z-1007-2026 from Philips.

I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this?

Thank you.

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Where this comes from

The facts (hazard, remedy, dates, manufacturer) are pulled from the official FDA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.

Official source: FDA Recall #Z-1007-2026 (July 14, 2022) — FDA publishes no per-recall page; this is the official machine-readable enforcement record. Search FDA recalls for Z-1007-2026 to see it in context.
Plain-language summary written by qwen3:4b on August 19, 2026, from the official record above. Not reviewed by a person — if it conflicts with the FDA notice, the notice is correct. Report an error on this page.
GovInfoNow is an independent service and is not a government agency. We republish official FDA recall data; we don’t issue, amend or administer recalls.

Philips Ultrasound, LLC recalls Philips EPIQ Ultrasound Systems (various models) used in conjunction with the X5-1c transducer REF: , , 795200, 795201,

Lower-risk recall