Philips recalls EPIQ CVxi ultrasound systems with software versions 6.0, 7.0, 7.0.3 due to potential treatment delays from EchoNavigator errors. Affected units may require system restarts during certain procedures.
Ultrasound system software issue can cause an EchoNavigator error notification, leading to an unresponsive system, necessitating system restart, which could lead to therapy/treatment delay and/or unnecessary therapy/treatment. Can occur during ultrasound-guided TEE with EchoNavigator, if secondary screen capture is enabled and user presses other system buttons before secondary capture completed.
Philips is recalling EPIQ CVxi ultrasound systems with software versions 6.0, 7.0, and 7.0.3. The software issue can cause the system to become unresponsive during ultrasound-guided procedures, potentially delaying or causing unnecessary treatments.
The software issue occurs when the EchoNavigator feature is enabled and the user presses other system buttons before secondary screen capture completes. This can cause the system to become unresponsive, requiring restarts that may delay or interrupt treatment.
Healthcare providers using Philips EPIQ CVxi ultrasound systems with specific software versions are affected. Patients undergoing ultrasound-guided procedures with EchoNavigator may be at risk if the system becomes unresponsive.
Check if your Philips EPIQ CVxi ultrasound system has software versions 6.0, 7.0, or 7.0.3. The product code is 795232.
Verify your system's software version by checking the device settings or documentation.
The software issue can cause the system to become unresponsive during ultrasound-guided procedures, potentially delaying or causing unnecessary treatments.
Check your software version. If it's 6.0, 7.0, or 7.0.3, contact Philips for guidance on next steps.
The recall addresses potential treatment delays and unnecessary procedures, not direct injury risks.
We’ve drafted a message you can send Philips to request your refund or repair — edit it as you like.
Subject: Recall Z-0123-2022 — Philips Philips Hello, I own a Philips that is covered by recall Z-0123-2022 from Philips. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official FDA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
