Philips recalls Azurion 7 M20 X-Ray Systems with serial numbers 709-877 to prevent loose screws causing equipment failure during surgery.
No torque was specified for the four screws that connect the gearbox and the mounting flange within the C-arm roll motor which could result in the screws becoming loose..
Philips is recalling 709 X-Ray systems with specific serial numbers to prevent screws becoming loose, which could lead to equipment malfunction during critical medical procedures.
The system has four screws connecting the gearbox and mounting flange that lack specified torque. If these screws become loose, the equipment could malfunction during surgery, potentially causing errors in imaging or procedure execution.
Medical facilities using the Philips Azurion 7 M20 X-Ray system with the listed serial numbers are affected. Hospitals and clinics performing vascular, cardiovascular, or neuro procedures are most at risk.
Check if your Philips Azurion 7 M20 X-Ray system has serial numbers listed in the recall (e.g., 709, 710, 711, 713, etc.). The system is used for vascular, cardiovascular, and neuro procedures.
Identify your system's serial number from the list provided in the recall notice.
Reach out to Philips for guidance on whether your system is affected and next steps.
The recall is due to screws connecting the gearbox and mounting flange lacking specified torque, which could cause them to become loose and lead to equipment malfunction during surgery.
Check your serial number against the list provided in the recall notice. Contact Philips for further instructions if your system is affected.
Yes, the loose screws could cause equipment malfunction during critical medical procedures, but the remedy does not require immediate discontinuation.
We’ve drafted a message you can send Philips to request your refund or repair — edit it as you like.
Subject: Recall Z-1801-2020 — Philips Philips Hello, I own a Philips that is covered by recall Z-1801-2020 from Philips. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official FDA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
