GE HealthCare recalls specific CARESCAPE Telemetry Server V5 models due to potential loss of ECG and SpO2 monitoring if the system enters a persistent NO COMM or OFF NETWORK state.
GE HealthCare has become aware of an unlikely situation where potential loss of ECG and SpO2 monitoring involving ApexPro CARESCAPE Telemetry Server (CTS) v5.0 and v6.0, can result from a persistent NO COMM or OFF NETWORK condition at the CARESCAPE Central Station or CIC Pro Clinical Information Center (Central Station).
GE HealthCare is recalling certain CARESCAPE Telemetry Server V5 models that may lose ECG and SpO2 monitoring if the system becomes disconnected from the network. This could affect patient safety during medical monitoring.
The system may enter a persistent 'NO COMM' or 'OFF NETWORK' state, causing temporary loss of ECG and SpO2 monitoring. This could lead to undetected patient issues if the system fails to alert healthcare providers.
Healthcare facilities using the recalled CARESCAPE Telemetry Server V5 models with specific serial numbers are most at risk. Patients receiving continuous monitoring via these systems could be affected if the monitoring is lost.
Check for the model 'CARESCAPE TELEMETRY SERVER V5 ATO' with serial numbers listed in the recall notice. The product code is SS9 and the specific serial numbers are provided in the recall list.
Verify if the system shows a 'NO COMM' or 'OFF NETWORK' state, which may indicate the issue.
Reach out to GE HealthCare for guidance on resolving the issue if the system enters a persistent disconnected state.
Yes, if your facility uses the recalled CARESCAPE Telemetry Server V5 models, there is a risk of losing ECG and SpO2 monitoring if the system becomes disconnected from the network.
Check the serial number against the list provided in the recall notice. The affected models have specific serial numbers starting with SS9.
If your server shows a persistent 'NO COMM' or 'OFF NETWORK' state, contact GE HealthCare for assistance.
We’ve drafted a message you can send GE HealthCare to request your refund or repair — edit it as you like.
Subject: Recall Z-2242-2026 — GE HealthCare GE HealthCare Hello, I own a GE HealthCare that is covered by recall Z-2242-2026 from GE HealthCare. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official FDA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
