GE HealthCare recalls APEXPRO v5.0 software for potential ECG and SpO2 monitoring loss if network disconnects occur. Affected units may require service.
GE HealthCare has become aware of an unlikely situation where potential loss of ECG and SpO2 monitoring involving ApexPro CARESCAPE Telemetry Server (CTS) v5.0 and v6.0, can result from a persistent NO COMM or OFF NETWORK condition at the CARESCAPE Central Station or CIC Pro Clinical Information Center (Central Station).
GE HealthCare is recalling a specific software version for its APEXPRO v5.0 system. This software could cause ECG and SpO2 monitoring to stop if the network connection is lost, which might affect patient safety.
The software may stop ECG and SpO2 monitoring if the network connection is lost. This could happen if the system's central station or clinical information center loses connection, potentially leading to missed patient health data.
Healthcare facilities using GE HealthCare's APEXPRO v5.0 software for patient monitoring are likely affected. Patients with heart conditions or breathing issues could be at higher risk if the monitoring stops.
Check for the software version APEXPRO v5.0 on GE HealthCare's ApexPro CARESCAPE Telemetry Server. Affected units have specific serial numbers listed in the recall notice.
Verify if your system uses APEXPRO v5.0 software by checking the device's software version.
The recall states there is a potential risk of ECG and SpO2 monitoring loss if the network disconnects, but it is described as an unlikely situation.
Check for the specific serial numbers listed in the recall notice, such as SS921120014SA, SS921120017SA, and others.
The recall does not specify an immediate stop; the remedy is null, so no action is required beyond checking the software version.
We’ve drafted a message you can send GE HealthCare to request your refund or repair — edit it as you like.
Subject: Recall Z-2243-2026 — GE HealthCare GE HealthCare Hello, I own a GE HealthCare that is covered by recall Z-2243-2026 from GE HealthCare. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official FDA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
