GE HealthCare recalls specific telemetry servers due to potential loss of ECG and SpO2 monitoring if network disconnects occur. Affected units may need repair or update to prevent patient monitoring issues.
GE HealthCare has become aware of an unlikely situation where potential loss of ECG and SpO2 monitoring involving ApexPro CARESCAPE Telemetry Server (CTS) v5.0 and v6.0, can result from a persistent NO COMM or OFF NETWORK condition at the CARESCAPE Central Station or CIC Pro Clinical Information Center (Central Station).
GE HealthCare is recalling certain telemetry servers that could lose ECG and SpO2 monitoring if the network disconnects. This risk affects hospitals and clinics using these devices for patient monitoring.
The servers could lose ECG and SpO2 monitoring if the network disconnects, which might happen during normal operation. This could lead to missing critical patient health data if the system fails to communicate with the central station.
Hospitals and clinics using the specific GE HealthCare telemetry servers with serial numbers listed in the recall are affected. Patients monitored via these systems may be at risk if network issues occur.
Check for the product code SS9 on the server, or serial numbers like SS920500004SA, SS920500005SA, etc. The recall applies to specific models sold with the reference number 2108729-901.
Verify if your server shows a persistent NO COMM or OFF NETWORK condition in the software.
The system might stop monitoring ECG and SpO2 data, which could lead to missing critical patient health information.
Check for the product code SS9 and serial numbers listed in the recall, such as SS920500004SA or SS920500005SA.
No, but you should monitor for network disconnects and check the device status regularly.
We’ve drafted a message you can send GE HealthCare to request your refund or repair — edit it as you like.
Subject: Recall Z-2244-2026 — GE HealthCare GE HealthCare Hello, I own a GE HealthCare that is covered by recall Z-2244-2026 from GE HealthCare. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official FDA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
