GE HealthCare recalls specific CARESCAPE Telemetry Server ARK-2250L models (North America) due to potential loss of ECG and SpO2 monitoring in certain network conditions. Affected units have serial numbers starting with KSA.
GE HealthCare has become aware of an unlikely situation where potential loss of ECG and SpO2 monitoring involving ApexPro CARESCAPE Telemetry Server (CTS) v5.0 and v6.0, can result from a persistent NO COMM or OFF NETWORK condition at the CARESCAPE Central Station or CIC Pro Clinical Information Center (Central Station).
GE HealthCare is recalling specific CARESCAPE Telemetry Server ARK-2250L models used with ApexPro CARESCAPE Telemetry Server software versions 5.0 and 6.0. The recall is due to a potential loss of ECG and SpO2 monitoring if the system enters a persistent 'NO COMM' or 'OFF NETWORK' state. This could affect patient monitoring in clinical settings.
The system may lose ECG and SpO2 monitoring if it enters a persistent 'NO COMM' or 'OFF NETWORK' state. This could occur under specific network conditions, potentially leading to incomplete patient monitoring during critical medical events. However, the recall notes this is an unlikely situation.
Healthcare facilities using the specific ARK-2250L models with ApexPro CARESCAPE Telemetry Server software versions 5.0 or 6.0 are most at risk. The recall covers units with serial numbers starting with KSA.
Check if your device has a serial number starting with 'KSA' and is part of the North American market. The affected models are the CARESCAPE Telemetry Server ARK-2250L used with ApexPro CARESCAPE Telemetry Server software versions 5.0 or 6.0.
Verify your device's serial number starts with 'KSA' to determine if it is affected.
Reach out to GE HealthCare for further assistance or to confirm if your device is affected.
The CARESCAPE Telemetry Server ARK-2250L used with ApexPro CARESCAPE Telemetry Server software versions 5.0 or 6.0.
Check if your device's serial number starts with 'KSA'. The recall covers specific North American units with these serial numbers.
The recall states this is an unlikely situation that could result in potential loss of ECG and SpO2 monitoring, but it does not indicate a risk of serious injury.
We’ve drafted a message you can send GE HealthCare to request your refund or repair — edit it as you like.
Subject: Recall Z-2246-2026 — GE HealthCare GE HealthCare Hello, I own a GE HealthCare that is covered by recall Z-2246-2026 from GE HealthCare. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official FDA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
