GE HealthCare recalls CARESCAPE Telemetry Server ARK-2250L (North America, Ref #5697603) used with ApexPro CTS v6.0. Potential loss of ECG and SpO2 monitoring due to persistent NO COMM or OFF NETWORK conditions. Affected units have specific serial numbers listed.
GE HealthCare has become aware of an unlikely situation where potential loss of ECG and SpO2 monitoring involving ApexPro CARESCAPE Telemetry Server (CTS) v5.0 and v6.0, can result from a persistent NO COMM or OFF NETWORK condition at the CARESCAPE Central Station or CIC Pro Clinical Information Center (Central Station).
GE HealthCare is recalling CARESCAPE Telemetry Server ARK-2250L units used with ApexPro CTS v6.0 software. The recall is due to a potential risk of losing ECG and SpO2 monitoring if the system enters a persistent NO COMM or OFF NETWORK state. This could affect patient monitoring safety.
The system may enter a persistent NO COMM or OFF NETWORK condition, causing temporary loss of ECG and SpO2 monitoring. This could lead to undetected patient issues if the system fails to alert healthcare providers during critical events.
Healthcare facilities using GE HealthCare CARESCAPE Telemetry Server ARK-2250L with ApexPro CTS v6.0 software are most at risk. Patients receiving continuous monitoring via this system could be affected if the device loses connection.
Check if your device has the serial numbers listed in the recall notice (KSA codes starting with KSA). The product is used with ApexPro CARESCAPE Telemetry Server (CTS) v6.0 software. The recall applies to North America units with Ref #5697603 and Product Code KSA.
Verify if your device shows persistent NO COMM or OFF NETWORK conditions in the ApexPro CTS v6.0 software.
Reach out to GE HealthCare for guidance on monitoring and potential fixes if your device is affected.
The recalled device is GE HealthCare CARESCAPE Telemetry Server ARK-2250L with Product Code KSA and Ref #5697603, used with ApexPro CTS v6.0 software.
Check if your device has the serial numbers listed in the recall notice (KSA codes starting with KSA). The product is used with ApexPro CTS v6.0 software.
The recall does not specify a fix; affected users should contact GE HealthCare for guidance on monitoring and potential actions.
We’ve drafted a message you can send GE HealthCare to request your refund or repair — edit it as you like.
Subject: Recall Z-2245-2026 — GE HealthCare GE HealthCare Hello, I own a GE HealthCare that is covered by recall Z-2245-2026 from GE HealthCare. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official FDA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
