GE HealthCare recalls ApexPro v6.0 eDelivery Software (REF #5700026) used with ApexPro CARESCAPE Telemetry Server. Potential loss of ECG and SpO2 monitoring due to persistent NO COMM or OFF NETWORK conditions. No remedy specified.
GE HealthCare has become aware of an unlikely situation where potential loss of ECG and SpO2 monitoring involving ApexPro CARESCAPE Telemetry Server (CTS) v5.0 and v6.0, can result from a persistent NO COMM or OFF NETWORK condition at the CARESCAPE Central Station or CIC Pro Clinical Information Center (Central Station).
GE HealthCare is recalling ApexPro v6.0 eDelivery Software (REF #5700026) that's used with ApexPro CARESCAPE Telemetry Server. This software may cause loss of ECG and SpO2 monitoring if it experiences persistent NO COMM or OFF NETWORK conditions. The recall has no specified remedy.
The software may lose connection with the telemetry server (resulting in NO COMM or OFF NETWORK status) which can cause ECG and SpO2 monitoring to stop working. This could lead to missing vital patient data if the issue persists.
Healthcare facilities using GE HealthCare ApexPro v6.0 eDelivery Software with ApexPro CARESCAPE Telemetry Server (v5.0 or v6.0) are likely affected. Patients with monitoring equipment that uses this software could be at risk if the software fails.
Check for the product code SUV (e.g., SUV25423440TA) on the software or its packaging. The software is used with ApexPro CARESCAPE Telemetry Server (v5.0 or v6.0) for patient monitoring.
Verify the software version on your device to see if it matches the recalled version (v6.0 eDelivery Software, REF #5700026).
Yes, this software is used in healthcare facilities with ApexPro CARESCAPE Telemetry Server for patient monitoring.
If the software experiences persistent NO COMM or OFF NETWORK conditions, it may cause loss of ECG and SpO2 monitoring, potentially missing vital patient data.
The recall record does not specify any remedy or fix.
We’ve drafted a message you can send GE HealthCare to request your refund or repair — edit it as you like.
Subject: Recall Z-2247-2026 — GE HealthCare GE HealthCare Hello, I own a GE HealthCare that is covered by recall Z-2247-2026 from GE HealthCare. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official FDA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
