2019 Mercedes-Benz GLS recalls (2)

Every 2019 Mercedes-Benz GLS recall

Each campaign as NHTSA published it: what is wrong, what can happen, and the fix. Newest first.

• Electrical System · NHTSA 22V365000

  May 20, 2022Electrical System:SoftwareOver-the-air fix

  Problem

  Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2022 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, AMG GT-Class, C-Class, E-Class, S-Class, SL-Class, GLC-Class, CLS-Class, GLB-Class, and G-Class vehicles. Please refer to MBUSA's recall report for specific vehicle model details. An error in the communication module's SIM card software can cause a mobile network connection failure, disabling the emergency call (eCall) system.

  Risk

  A disabled eCall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.

  Fix

  The communication module software will be updated through an Over-the-Air (OTA) update or by a dealer, free of charge. Owner notification letters were mailed July 8, 2022. Owner notification letters will be mailed in phases, on July 8, 2022, May 17, 2024, July 29, 2024, and September 27, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's numbers are for this recall is 2022060005 and 2023110006.

  Full recall details for 22V365000 →

• Electrical System · NHTSA 21V058000

  May 2, 2021Electrical System:SoftwareOver-the-air fix

  Problem

  Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2016 - 2021 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, GT-Class, C-Class, E-Class, S-Class, CLS-Class, SL-Class, B-Class, GLB-Class, GLC-Class, and G-Class vehicles. Please refer to the Part 573 report for specific vehicle model details. The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (eCall) in the event of a crash.

  Risk

  Failure of the eCall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

  Fix

  MBUSA will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. The recall began March 12, 2021. Owners may contact MBUSA customer service at 1-877-762-8267. MBUSA's number for this recall is 2021020025.

  Full recall details for 21V058000 →

2019 Mercedes-Benz GLS complaints and service bulletins

Owners filed 22 complaints with NHTSA about the 2019 Mercedes-Benz GLS, reporting 1 fires. Mercedes-Benz has issued at least 122 technical service bulletins (repair instructions to dealers) for this model year. Complaints are unverified owner reports; a recall is the manufacturer’s admission of a safety defect.

Most-reported components

• Unknown Or Other5
• Engine and Engine Cooling4
• Engine3
• Power Train3
• Suspension3
• Back Over Prevention2

Service bulletins by component

• Electrical System (70)
• Power Train (46)
• Exterior Lighting (25)
• Suspension (21)
• Structure (16)
• Steering (12)

Read Mercedes-Benz GLS owner complaints and bulletins, every year

Other Mercedes-Benz GLS model years

← 2018 Mercedes-Benz GLS · 2020 Mercedes-Benz GLS →

• 2026 (2)
• 2025 (1)
• 2023 (2)
• 2022 (3)
• 2020 (4)
• 2019 (2)
• 2018 (2)

All Mercedes-Benz GLS recalls, every model year