Every 2020 Mercedes-Benz GLA recall
Each campaign as NHTSA published it: what is wrong, what can happen, and the fix. Newest first.
Electrical System · NHTSA 22V365000
May 20, 2022Electrical System:SoftwareOver-the-air fix
- Problem
- Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2022 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, AMG GT-Class, C-Class, E-Class, S-Class, SL-Class, GLC-Class, CLS-Class, GLB-Class, and G-Class vehicles. Please refer to MBUSA's recall report for specific vehicle model details. An error in the communication module's SIM card software can cause a mobile network connection failure, disabling the emergency call (eCall) system.
- Risk
- A disabled eCall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.
- Fix
- The communication module software will be updated through an Over-the-Air (OTA) update or by a dealer, free of charge. Owner notification letters were mailed July 8, 2022. Owner notification letters will be mailed in phases, on July 8, 2022, May 17, 2024, July 29, 2024, and September 27, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's numbers are for this recall is 2022060005 and 2023110006.
Full recall details for 22V365000 →Electrical System · NHTSA 21V058000
May 2, 2021Electrical System:SoftwareOver-the-air fix
- Problem
- Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2016 - 2021 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, GT-Class, C-Class, E-Class, S-Class, CLS-Class, SL-Class, B-Class, GLB-Class, GLC-Class, and G-Class vehicles. Please refer to the Part 573 report for specific vehicle model details. The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (eCall) in the event of a crash.
- Risk
- Failure of the eCall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.
- Fix
- MBUSA will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. The recall began March 12, 2021. Owners may contact MBUSA customer service at 1-877-762-8267. MBUSA's number for this recall is 2021020025.
Full recall details for 21V058000 →Structure · NHTSA 21V197000
Mar 19, 2021Structure:Body:Roof and Pillars
- Problem
- Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2020 C300 Coupe, C43 Coupe AMG, C43 AMG, 2015-2020 C300, GLA250, 2016-2018 C350e, CLA45 Coupe AMG, 2015 C400, S65 AMG, 2015-2019 C63 AMG, 2016 C450, 2015-2016 GLA45 AMG, S600, 2016-2020 GLC300, 2017-2019 GLC43 AMG, GLE43 Coupe AMG, 2014-2019 CLA250 Coupe, 2014-2015 CLA45 AMG, 2018 GLC63 AMG, 2014-2017 S550, 2018-2020 S450, 2016-2019 GLE63 Coupe AMG, 2016 GLE450 Coupe, 2014-2020 S63 AMG, 2018-2019 S560, and 2019 GLC350e vehicles equipped with a panoramic sunroof. The front roof panel located between the windshield and the panoramic sunroof may not have been bonded correctly to the vehicle during a prior repair.
- Risk
- The adhesive bonding of the front panel might deteriorate, possibly causing the front panel to detach from the vehicle and become a road hazard, increasing the risk of a crash.
- Fix
- Mercedes-Benz dealer will remove the bonded panel and will install a new front panel by following the detailed repair instructions and using the approved primer, cleaner and adhesive, free of charge. Owner notification letters were mailed on September 3, 2021 and October 26, 2021. Owners may contact MBUSA customer service at 1-800-367-6372.
Full recall details for 21V197000 →
2020 Mercedes-Benz GLA complaints and service bulletins
Owners filed 10 complaints with NHTSA about the 2020 Mercedes-Benz GLA, reporting 1 injuries. Mercedes-Benz has issued at least 142 technical service bulletins (repair instructions to dealers) for this model year. Complaints are unverified owner reports; a recall is the manufacturer’s admission of a safety defect.
Most-reported components
- Unknown Or Other3
- Electrical System2
- Engine2
- Power Train2
- Steering2
- Fuel System, Gasoline1
Service bulletins by component
- Electrical System (60)
- Equipment (19)
- Power Train (15)
- Exterior Lighting (12)
- Steering (11)
- Structure (11)
Read Mercedes-Benz GLA owner complaints and bulletins, every year
What people reported
Owners have filed 10 complaints with NHTSA about the 2020 Mercedes-Benz GLA. A few in their own words, shortened. Complaints are unverified and are not proof of a defect or of any recall.
Injury reported
“A bicyclist claims I almost ran him over. I didn't hit him, but he fell over and made sued my insurance company. He claims he was at the right side of my car as I was merging towards the right to make a turn.”
2020 MERCEDES-BENZ GLA 250Aug 15, 2026 · CA
Complaint filed with NHTSA, not verified by the agency · NHTSA complaint 11757199
“I have a 2020 GLA 250 4 matic mileage 62000 with a rear differential failure Was confirmed by a dealer. Mercedes is aware of this problem, there should be a safety recall before someone gets hurt.”
2020 MERCEDES-BENZ GLA 250Sep 30, 2026 · NJ
Complaint filed with NHTSA, not verified by the agency · NHTSA complaint 11768142
“Had just gotten on the expressway, when a loud gunshot noise was heard. Out of fear, I ducked down, thinking it had actually been one. However, I heard a lot of wind coming in as if a window was down, when I look up, majority of my panoramic sunroof was gone.”
2020 MERCEDES-BENZ GLA 250Aug 24, 2025
Complaint filed with NHTSA, not verified by the agency · NHTSA complaint 11682723
“Problem has been confirmed by dealer that the rear differential assembly needs to be replaced. This is a very common defect with gla250's. It been recalled in the past and Mercedes Benz is putting many drivers at risk. The estimated to replace is $6100!”
2020 MERCEDES-BENZ GLA 250Jun 4, 2025
Complaint filed with NHTSA, not verified by the agency · NHTSA complaint 11664899
“The contact owns a 2020 Mercedes-Benz GLA250. The contact stated that while driving 35-40 MPH, the check engine warning light illuminated. There was an abnormally loud rumbling sound heard. The contact pulled over and restarted the vehicle.”
2020 MERCEDES-BENZ GLA 250Oct 21, 2024
Complaint filed with NHTSA, not verified by the agency · NHTSA complaint 11620953
Check your GLA by VIN
Not every 2020 Mercedes-Benz GLA is in every recall. Enter your 17-character VIN to see the recalls on record for your exact vehicle, then confirm which are still open at NHTSA.gov or with any Mercedes-Benz dealer.
Run a free VIN recall check →