Every 2020 Mercedes-Benz G 550 recall
Each campaign as NHTSA published it: what is wrong, what can happen, and the fix. Newest first.
Latches/Locks/Linkages · NHTSA 24V659000
Sep 9, 2024Latches/Locks/Linkages:Doors:Lock
- Problem
- Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2019-2023 G 550 and 2019-2022 G63 AMG vehicles that received a replacement door latch during a service visit or prior recall repair. Components within the right-side rear door latch may prevent the rear doors from latching or opening properly.
- Risk
- The rear door may appear closed even when the latch is not fully engaged, allowing the door to open while driving and increasing the risk of injury or a crash. Damaged latch components may prevent the rear door from being opened while inside the vehicle, increasing the risk of injury.
- Fix
- Dealers will replace the right-side rear door latches, free of charge. Owner notification letters were mailed October 11, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. Vehicles in this recall that were previously repaired under recall 21V-353 will need to have the new remedy completed.
Full recall details for 24V659000 →Electrical System · NHTSA 22V365000
May 20, 2022Electrical System:SoftwareOver-the-air fix
- Problem
- Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2022 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, AMG GT-Class, C-Class, E-Class, S-Class, SL-Class, GLC-Class, CLS-Class, GLB-Class, and G-Class vehicles. Please refer to MBUSA's recall report for specific vehicle model details. An error in the communication module's SIM card software can cause a mobile network connection failure, disabling the emergency call (eCall) system.
- Risk
- A disabled eCall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.
- Fix
- The communication module software will be updated through an Over-the-Air (OTA) update or by a dealer, free of charge. Owner notification letters were mailed July 8, 2022. Owner notification letters will be mailed in phases, on July 8, 2022, May 17, 2024, July 29, 2024, and September 27, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's numbers are for this recall is 2022060005 and 2023110006.
Full recall details for 22V365000 →Air Bags · NHTSA 21V527000
Dec 7, 2021Air Bags:Sensor:Side Impact
- Problem
- Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2021 CLS450, AMG E53, AMG CLS53, E350, E450, AMG GT43, AMG GT53, 2020 S450, S560, G550, AMG GLC63, 2020-2021 GLC300, and AMG G63 vehicles. The side crash sensor connectors may come loose, which could delay the activation of air bags and seatbelts during a side impact crash.
- Risk
- Air bags and seatbelts that don't function as intended can increase the risk of injury during a crash.
- Fix
- Dealers will inspect and replace as necessary, the side impact crash sensors, free of charge. Owner notification letters were mailed on September 3, 2021. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2021070032/33.
Full recall details for 21V527000 →Latches/Locks/Linkages · NHTSA 21V353000
May 14, 2021Latches/Locks/Linkages:Doors:Latch
- Problem
- Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2019-2021 G550 and G63 AMG vehicles. Components within the door latch may prevent the rear doors from latching or opening properly.
- Risk
- The rear door may appear closed even when the latch is not fully engaged, allowing the door to open while driving and increasing the risk of injury or a crash. Damaged latch components may prevent the rear door from being opened while inside the vehicle, increasing the risk of injury.
- Fix
- Dealers will replace the rear door latches, free of charge. Owner notification letters were mailed July 9, 2021. Owners may contact MBUSA customer service at 1-800-367-6372. Note: Vehicles repaired prior to this recall must return to dealers to have the remedy performed. MBUSA's numbers for this recall are 2021060007 and 2021060014.
Full recall details for 21V353000 →Electrical System · NHTSA 21V058000
May 2, 2021Electrical System:SoftwareOver-the-air fix
- Problem
- Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2016 - 2021 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, GT-Class, C-Class, E-Class, S-Class, CLS-Class, SL-Class, B-Class, GLB-Class, GLC-Class, and G-Class vehicles. Please refer to the Part 573 report for specific vehicle model details. The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (eCall) in the event of a crash.
- Risk
- Failure of the eCall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.
- Fix
- MBUSA will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. The recall began March 12, 2021. Owners may contact MBUSA customer service at 1-877-762-8267. MBUSA's number for this recall is 2021020025.
Full recall details for 21V058000 →
2020 Mercedes-Benz G 550 complaints and service bulletins
Owners filed 2 complaints with NHTSA about the 2020 Mercedes-Benz G 550. Mercedes-Benz has issued at least 137 technical service bulletins (repair instructions to dealers) for this model year. Complaints are unverified owner reports; a recall is the manufacturer’s admission of a safety defect.
Most-reported components
Service bulletins by component
- Electrical System (47)
- Power Train (25)
- Engine (19)
- Equipment (12)
- Structure (12)
- Engine and Engine Cooling (7)
Read Mercedes-Benz G 550 owner complaints and bulletins, every year
What people reported
Owners have filed 2 complaints with NHTSA about the 2020 Mercedes-Benz G 550. A few in their own words, shortened. Complaints are unverified and are not proof of a defect or of any recall.
“On this vehicle the oil pump-oil control valve has malfunctioned. The vehicle has 54000 miles on it and the repair costs $8500. The part is only $300 but the transmission must be removed to repair the vehicle. The safety of people is not compromised by the part.”
2020 MERCEDES-BENZ G 550Jan 11, 2026
Complaint filed with NHTSA, not verified by the agency · NHTSA complaint 11710210
“I HAVE A BRAND-NEW VEHICLE THAT WENT INTO A SERIOUS SAFETY RECALL IN FEBRUARY. SINCE BEING NOTIFIED IN EARLY MARCH, THE MANUFACTURER CONTINUES TO SUGGEST THERE IS NOTHING THEY CAN DO TO REMEDY THE SITUATION (NO PARTS AVAILABLE), AND IT IS NOW MAY.”
2020 MERCEDES-BENZ G 550May 6, 2020
Complaint filed with NHTSA, not verified by the agency · NHTSA complaint 11323601
Check your G 550 by VIN
Not every 2020 Mercedes-Benz G 550 is in every recall. Enter your 17-character VIN to see the recalls on record for your exact vehicle, then confirm which are still open at NHTSA.gov or with any Mercedes-Benz dealer.
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