Every 2021 Mercedes-Benz G 550 recall
Each campaign as NHTSA published it: what is wrong, what can happen, and the fix. Newest first.
Latches/Locks/Linkages · NHTSA 24V659000
Sep 9, 2024Latches/Locks/Linkages:Doors:Lock
- Problem
- Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2019-2023 G 550 and 2019-2022 G63 AMG vehicles that received a replacement door latch during a service visit or prior recall repair. Components within the right-side rear door latch may prevent the rear doors from latching or opening properly.
- Risk
- The rear door may appear closed even when the latch is not fully engaged, allowing the door to open while driving and increasing the risk of injury or a crash. Damaged latch components may prevent the rear door from being opened while inside the vehicle, increasing the risk of injury.
- Fix
- Dealers will replace the right-side rear door latches, free of charge. Owner notification letters were mailed October 11, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. Vehicles in this recall that were previously repaired under recall 21V-353 will need to have the new remedy completed.
Full recall details for 24V659000 →Fuel System, Gasoline · NHTSA 23V445000
Jun 26, 2023Fuel System, Gasoline:Delivery:Fuel Pump
- Problem
- Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2021-2023 C-Class, E-Class, S-Class, CLS, SL, GT, GLC, GLE, GLS, and G-Class vehicles. Please refer to MBUSA's recall report for specific vehicle details. The fuel pump may shutdown, which can result in a loss of drive power.
- Risk
- A loss of drive power can increase the risk of a crash.
- Fix
- Dealers will replace the fuel pump, free of charge. Owner notification letters were mailed on June 14, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2023070012.
Full recall details for 23V445000 →Electrical System · NHTSA 22V365000
May 20, 2022Electrical System:SoftwareOver-the-air fix
- Problem
- Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2022 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, AMG GT-Class, C-Class, E-Class, S-Class, SL-Class, GLC-Class, CLS-Class, GLB-Class, and G-Class vehicles. Please refer to MBUSA's recall report for specific vehicle model details. An error in the communication module's SIM card software can cause a mobile network connection failure, disabling the emergency call (eCall) system.
- Risk
- A disabled eCall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.
- Fix
- The communication module software will be updated through an Over-the-Air (OTA) update or by a dealer, free of charge. Owner notification letters were mailed July 8, 2022. Owner notification letters will be mailed in phases, on July 8, 2022, May 17, 2024, July 29, 2024, and September 27, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's numbers are for this recall is 2022060005 and 2023110006.
Full recall details for 22V365000 →Latches/Locks/Linkages · NHTSA 21V353000
May 14, 2021Latches/Locks/Linkages:Doors:Latch
- Problem
- Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2019-2021 G550 and G63 AMG vehicles. Components within the door latch may prevent the rear doors from latching or opening properly.
- Risk
- The rear door may appear closed even when the latch is not fully engaged, allowing the door to open while driving and increasing the risk of injury or a crash. Damaged latch components may prevent the rear door from being opened while inside the vehicle, increasing the risk of injury.
- Fix
- Dealers will replace the rear door latches, free of charge. Owner notification letters were mailed July 9, 2021. Owners may contact MBUSA customer service at 1-800-367-6372. Note: Vehicles repaired prior to this recall must return to dealers to have the remedy performed. MBUSA's numbers for this recall are 2021060007 and 2021060014.
Full recall details for 21V353000 →
2021 Mercedes-Benz G 550 complaints and service bulletins
Owners filed 7 complaints with NHTSA about the 2021 Mercedes-Benz G 550, reporting 1 crashes, 1 fires, 15 injuries. Mercedes-Benz has issued at least 132 technical service bulletins (repair instructions to dealers) for this model year. Complaints are unverified owner reports; a recall is the manufacturer’s admission of a safety defect.
Most-reported components
- Electrical System4
- Engine3
- Fuel/Propulsion System2
- Air Bags1
- Forward Collision Avoidance1
- Seat Belts1
Service bulletins by component
- Electrical System (46)
- Power Train (23)
- Engine (21)
- Structure (13)
- Engine and Engine Cooling (8)
- Equipment (7)
Read Mercedes-Benz G 550 owner complaints and bulletins, every year
Public reports · not verifiedWhat people reported
Owners have filed 7 complaints with NHTSA about the 2021 Mercedes-Benz G 550. A few in their own words, shortened. Complaints are unverified and are not proof of a defect or of any recall.
Injury reportedFireCrash
“Authorization failed Limited access is the reason there recalled I can't pair 6”
2021 MERCEDES-BENZ G 550Aug 27, 2023
Complaint filed with NHTSA, not verified by the agency · NHTSA complaint 11540970
“The vehicle has fuel smell coming thru cabin vents. Opening the hood the vehicle also has strong fuel smell in engine bay. The hose supplying the fuel rails is cracked and damaged and does not have any heat sheild to prevent the hose from deteriorating.”
2021 MERCEDES-BENZ G 550Oct 3, 2026 · MI
Complaint filed with NHTSA, not verified by the agency · NHTSA complaint 11768693
“Front Door harness rubs and frays causing the wires to short out. The front windows and door locks work intermittently. SRS failure lights up on dash.”
2021 MERCEDES-BENZ G 550Oct 1, 2026 · MI
Complaint filed with NHTSA, not verified by the agency · NHTSA complaint 11768237
“Shortly after purchasing a new Mercedes Benz 2021 G550 on [XXX], the SUV started having electrical problems. During early 2022 the vehicle shut off while at a red light and would not restart until a few minutes later.”
2021 MERCEDES-BENZ G 550Jun 5, 2024
Complaint filed with NHTSA, not verified by the agency · NHTSA complaint 11592609
“The brakes locked up in the vehicle and computer system nearly causing deadly accident.”
2021 MERCEDES-BENZ G 550Jan 17, 2024
Complaint filed with NHTSA, not verified by the agency · NHTSA complaint 11566025
Check your G 550 by VIN
Not every 2021 Mercedes-Benz G 550 is in every recall. Enter your 17-character VIN to see the recalls on record for your exact vehicle, then confirm which are still open at NHTSA.gov or with any Mercedes-Benz dealer.
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