Every 2019 Kia Soul EV recall
Each campaign as NHTSA published it: what is wrong, what can happen, and the fix. Newest first.
Power Train · NHTSA 23V724000
Oct 26, 2023Power Train:Automatic Transmission:Gear Position Indication (Prndl)
- Problem
- Kia America, Inc. (KIA) is recalling certain 2015-2019 Soul EV vehicles. The parking mechanism may be damaged, which can result in unintended vehicle movement when the gear shift lever is in the Park 'P' position and the parking brake is not applied while the vehicle is powered on.
- Risk
- Unintended vehicle movement can increase the risk of a crash.
- Fix
- Dealers will update the electronic control unit software, free of charge. Owner notification letters were mailed December 21, 2023. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC287. This recall expands and replaces recall number 20V-389. Vehicles previously repaired under 20V-389 will need to have the new remedy completed.
Full recall details for 23V724000 →Electrical System · NHTSA 23V218000
Mar 29, 2023Electrical System:Propulsion System:Traction Battery
- Problem
- Kia America, Inc. (Kia) is recalling certain 2015-2019 Soul EV vehicles equipped with an E400 battery. The high-voltage battery pack may experience an electrical short-circuit while driving.
- Risk
- A battery electrical short-circuit increases the risk of a fire.
- Fix
- Dealers will update and/or replace the battery management system and software, as necessary, free of charge. The new software will illuminate the EV warning light, limit charging capacity, and reduce vehicle power if abnormal voltage is detected. If this occurs, the battery will be replaced, free of charge. Owner notification letters were mailed August 18, 2023. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC267.
Full recall details for 23V218000 →Air Bags · NHTSA 22V031000
Jan 25, 2022Air Bags
- Problem
- Kia Motors America (Kia) is recalling certain 2017-2019 Sedona, Soul, Soul EV, 2017-2018 Forte, and 2017 Forte Koup vehicles. The Air Bag Control Unit (ACU) cover may contact a memory chip on the printed circuit board and damage the electrical circuit. Circuit damage may result in deactivated air bags that will not deploy in a crash.
- Risk
- Air bags that do not deploy as intended can increase the risk of injury in a crash.
- Fix
- Dealers will inspect the ACU, and either update the software or replace the unit, as necessary. Repairs will be performed free of charge. Owner notification letters were mailed March 21, 2022. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC226.
Full recall details for 22V031000 →
2019 Kia Soul EV complaints and service bulletins
Owners filed 3 complaints with NHTSA about the 2019 Kia Soul EV, reporting 2 crashes, 2 injuries. Kia has issued at least 39 technical service bulletins (repair instructions to dealers) for this model year. Complaints are unverified owner reports; a recall is the manufacturer’s admission of a safety defect.
Most-reported components
- Power Train2
- Electrical System1
- Parking Brake1
- Service Brakes1
- Unknown Or Other1
Service bulletins by component
- Electrical System (23)
- Steering (7)
- Fuel/Propulsion System (5)
- Service Brakes, Hydraulic (4)
- Engine and Engine Cooling (3)
- Equipment (3)
Read Kia Soul EV owner complaints and bulletins, every year
NHTSA defect investigations covering the 2019 Kia Soul EV
NHTSA’s Office of Defects Investigation lists this model year in 2 investigations. An investigation is not a recall; it is how NHTSA decides whether one is needed.
- Vehicle Rollaway
RQ23005Opened Sep 10, 2023Closed Jan 16, 2024
- Pedestrian alert sounds
DP22005Opened Jan 27, 2023Closed Aug 7, 2023
Public reports · not verifiedWhat people reported
Owners have filed 3 complaints with NHTSA about the 2019 Kia Soul EV. A few in their own words, shortened. Complaints are unverified and are not proof of a defect or of any recall.
Injury reportedCrash
“Please note this was in our driveway and we have a video of the incident. Driver parked the car on slight hill and engaged the parking break and exited the vehicle. The car was still "On". Driver opened the door and reached in and pushed the ON button to shut down power.”
2019 KIA SOUL EVJan 8, 2024
Complaint filed with NHTSA, not verified by the agency · NHTSA complaint 11564307
Injury reportedCrash
“BRAKE FAILURE CAUSING WRECK, COMING ON TO A RED LIGHT, HIT BRAKES AND CAR DID NOT SLOW DOWN. I SWERVED TO MISS HITTING THE CARS IN FRONT OF ME, THINKING HITTING SOMEONE FROM BEHIND WOULD CAUSE A NUMBER OF INJURIES. I MISSED BOTH OF THESE CARS, BUT HAD TO RU N A RED LIGHT.”
2019 KIA SOUL EVJun 24, 2019
Complaint filed with NHTSA, not verified by the agency · NHTSA complaint 11222050
“The contact owns a 2019 Kia Soul EV. The contact stated that while driving at an undisclosed speed, the vehicle started shaking abnormally. The contact drove the vehicle out of the street and into a parking space.”
2019 KIA SOUL EVJan 9, 2024
Complaint filed with NHTSA, not verified by the agency · NHTSA complaint 11564480
Check your Soul EV by VIN
Not every 2019 Kia Soul EV is in every recall. Enter your 17-character VIN to see the recalls on record for your exact vehicle, then confirm which are still open at NHTSA.gov or with any Kia dealer.
Run a free VIN recall check →