Every 2015 Kia Soul EV recall
Each campaign as NHTSA published it: what is wrong, what can happen, and the fix. Newest first.
Power Train · NHTSA 23V724000
Oct 26, 2023Power Train:Automatic Transmission:Gear Position Indication (Prndl)
- Problem
- Kia America, Inc. (KIA) is recalling certain 2015-2019 Soul EV vehicles. The parking mechanism may be damaged, which can result in unintended vehicle movement when the gear shift lever is in the Park 'P' position and the parking brake is not applied while the vehicle is powered on.
- Risk
- Unintended vehicle movement can increase the risk of a crash.
- Fix
- Dealers will update the electronic control unit software, free of charge. Owner notification letters were mailed December 21, 2023. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC287. This recall expands and replaces recall number 20V-389. Vehicles previously repaired under 20V-389 will need to have the new remedy completed.
Full recall details for 23V724000 →Electrical System · NHTSA 23V218000
Mar 29, 2023Electrical System:Propulsion System:Traction Battery
- Problem
- Kia America, Inc. (Kia) is recalling certain 2015-2019 Soul EV vehicles equipped with an E400 battery. The high-voltage battery pack may experience an electrical short-circuit while driving.
- Risk
- A battery electrical short-circuit increases the risk of a fire.
- Fix
- Dealers will update and/or replace the battery management system and software, as necessary, free of charge. The new software will illuminate the EV warning light, limit charging capacity, and reduce vehicle power if abnormal voltage is detected. If this occurs, the battery will be replaced, free of charge. Owner notification letters were mailed August 18, 2023. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC267.
Full recall details for 23V218000 →Power Train · NHTSA 20V389000
Feb 7, 2020Power Train:Automatic Transmission:Gear Position Indication (Prndl)
- Problem
- Kia Motors America (Kia) is recalling certain 2015-2016 Kia Soul Electric Vehicle (EV) vehicles. The parking mechanism may become damaged if the driver moves the gear shift lever into Park 'P' before the vehicle comes to a complete stop. If the parking mechanism is damaged, unintended vehicle movement may occur when the gear shift lever is in the Park 'P' position and the parking brake is not applied.
- Risk
- Unintended vehicle movement can increase the risk of a crash.
- Fix
- Kia will notify owners, and dealers will update the electronic control unit software, free of charge. The recall began August 7, 2020. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC191.
Full recall details for 20V389000 →Steering · NHTSA 17V608000
Sep 29, 2017Steering
- Problem
- Kia Motors America (Kia) is recalling certain 2014-2016 Soul and Soul EV vehicles. The pinion plug may allow the pinion gear to separate from the steering gear assembly.
- Risk
- If the pinion gear separates, steering will be lost, increasing the risk of a crash.
- Fix
- Kia will notify owners, and dealers will inspect and secure the pinion plug or replace the steering gear assembly, as necessary, free of charge. The recall began November 16, 2017. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC155. Note: This recall supersedes campaigns 14V-332 and 15V-736. Vehicles previously remedied under those numbers are being recalled again under this campaign.
Full recall details for 17V608000 →
2015 Kia Soul EV complaints and service bulletins
Owners filed 6 complaints with NHTSA about the 2015 Kia Soul EV, reporting 2 crashes. Kia has issued at least 81 technical service bulletins (repair instructions to dealers) for this model year. Complaints are unverified owner reports; a recall is the manufacturer’s admission of a safety defect.
Most-reported components
- Power Train2
- Electrical System1
- Engine1
- Service Brakes1
- Unknown Or Other1
- Vehicle Speed Control1
Service bulletins by component
- Electrical System (54)
- Equipment (19)
- Fuel/Propulsion System (9)
- Engine and Engine Cooling (8)
- Equipment Adaptive/Mobility (6)
- Steering (6)
Read Kia Soul EV owner complaints and bulletins, every year
NHTSA defect investigations covering the 2015 Kia Soul EV
NHTSA’s Office of Defects Investigation lists this model year in 4 investigations. An investigation is not a recall; it is how NHTSA decides whether one is needed.
- Vehicle Rollaway
RQ23005Opened Sep 10, 2023Closed Jan 16, 2024
- Pedestrian alert sounds
DP22005Opened Jan 27, 2023Closed Aug 7, 2023
- Non-crash Vehicle Fires
PE19004Opened Mar 29, 2019Closed Dec 22, 2021
- Non-crash Vehicle Fires
DP18003Opened Aug 21, 2018Closed May 10, 2019
What people reported
Owners have filed 6 complaints with NHTSA about the 2015 Kia Soul EV. A few in their own words, shortened. Complaints are unverified and are not proof of a defect or of any recall.
Crash
“I WAS PULLING INTO A DISABLE PARKING SPACE. I PUSH MY BRAKES TO STOP THE CAR AND THE CAR DID NOT RESPOND TO THE BRAKE. THE ANTI-LOCK BRAKES DID NOT WORK MY CAR CONTINUE TO GO WITHOUT STOPPING. I PUSH MY BRAKES MANY TIMES, PUSHING IT AS FAR AS I CAN.”
2015 KIA SOUL EVJan 1, 2019
Complaint filed with NHTSA, not verified by the agency · NHTSA complaint 11164351
Crash
“AS I WAS PULLING INTO A PARKING SPACE WITH MY FOOT ON THE BRAKE, THE CAR SUDDENLY ACCELERATED AND CRASHED INTO A CONCRETE PILLAR. I WAS DRIVING IN THE "B" MODE. I WAS ABLE TO DRIVE THE CAR HOME, BUT LATER HAD IT TOWED TO THE DEALER.”
2015 KIA SOUL EVJun 2, 2017
Complaint filed with NHTSA, not verified by the agency · NHTSA complaint 10992957
“The contact owns a 2015 Kia Soul EV. The contact stated that the vehicle was included in NHTSA Campaign Number: 23V218000 (Electrical System) and the vehicle was repaired under the recall.”
2015 KIA SOUL EVMar 1, 2024
Complaint filed with NHTSA, not verified by the agency · NHTSA complaint 11574931
“OWNER WAS DRIVING ON INTERSTATE 80 HEADING EAST AT APX 65 MILES PER HOUR.WITH NO WARNING , OIL LIGHT STARTED FLASHING ,CAR SEIZED UP AND STARTED MAKING A VERY LOUD BANGING.OWNER IS A 22 YEAR OLD NEW DRIVER AND WAS VERY LUCKY TO HAVE NOT BEEN KILLED.”
2015 KIA SOUL EVApr 25, 2018
Complaint filed with NHTSA, not verified by the agency · NHTSA complaint 11089999
“OUR 2015 KIA SOUL EV HAS OVER HEATED THE MAIN CONTROLLER AND SHUT DOWN IN TRAFFIC AND WOULD NOT MOVE. THIS HAPPENED TWICE IN CHANDLER (PHOENIX ) ARIZONA AFTER TRAVELING JUST 10 MILES. THIS IS A MAJOR SAFETY CONCERN. THE CAR CANNOT HANDLE THE HEAT IN ARIZONA, GEORGIA OR OTHER HOT SOUTHERN STATES.”
2015 KIA SOUL EVMar 6, 2018
Complaint filed with NHTSA, not verified by the agency · NHTSA complaint 11076517
Check your Soul EV by VIN
Not every 2015 Kia Soul EV is in every recall. Enter your 17-character VIN to see the recalls on record for your exact vehicle, then confirm which are still open at NHTSA.gov or with any Kia dealer.
Run a free VIN recall check →