Kia is recalling certain 2015-2019 Soul EV vehicles with E400 batteries due to a risk of fire from electrical short-circuits. Owners must contact Kia for free battery system updates or replacements.
A battery electrical short-circuit increases the risk of a fire.
Kia is recalling 2015-2019 Soul EV vehicles with E400 batteries because a short-circuit could cause a fire while driving. This affects owners who need to get the battery management system updated or replaced at no cost. Read more at govinfonow.com/recall/1224119-kia-soul-ev-2019-recall-fire-risk-from-battery-short.
Source Summary by GovInfoNow · govinfonow.com/recall/1224119-kia-soul-ev-2019-recall-fire-risk-from-battery-short · Updated October 4, 2026 · Official notice: NHTSA #23V218000
“Kia Soul EV (2019) Recall: Fire Risk from Battery Short-Circuit.” GovInfoNow, updated October 4, 2026. https://govinfonow.com/recall/1224119-kia-soul-ev-2019-recall-fire-risk-from-battery-short. Based on NHTSA recall 23V218000 (https://www.nhtsa.gov/recalls?nhtsaId=23V218000).
The high-voltage battery pack in these vehicles can short-circuit while driving, increasing the risk of fire. This electrical issue may not be immediately noticeable but could lead to a fire if the short-circuit occurs.
Owners of 2015-2019 Kia Soul EV vehicles with E400 batteries are affected. Drivers using these vehicles are most at risk if the battery short-circuits during operation.
Check if your 2015-2019 Kia Soul EV has an E400 battery. The recall was announced in August 2023, and owners received notification letters by that date.
Call 1-800-333-4542 to schedule a free battery management system update or replacement.
If the EV warning light illuminates, the vehicle will automatically limit charging and reduce power to prevent fire.
Dealers will update and/or replace the battery management system and software, as necessary, free of charge. The new software will illuminate the EV warning light, limit charging capacity, and reduce vehicle power if abnormal voltage is detected. If this occurs, the battery will be replaced, free of charge. Owner notification letters were mailed August 18, 2023. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC267.
The high-voltage battery pack in these vehicles can short-circuit while driving, increasing the risk of fire.
Check if your 2015-2019 Kia Soul EV has an E400 battery. Owners received notification letters by August 18, 2023.
The vehicle will automatically limit charging and reduce power to prevent fire. Kia will replace the battery for free if this occurs.
We’ve drafted a message you can send Kia to request your refund or repair — edit it as you like.
Subject: Recall 23V218000 — Kia Kia Hello, I own a Kia that is covered by recall 23V218000 from Kia. The official recall notice states: Dealers will update and/or replace the battery management system and software, as necessary, free of charge. The new software will illuminate the EV warning light, limit charging capacity, and reduce vehicle power if abnormal voltage is detected. If this occurs, the battery will be replaced, free of charge. Owner notification letters were mailed August 18, 2023. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC267. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official NHTSA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
