Every 2020 Audi Q5 recall
Each campaign as NHTSA published it: what is wrong, what can happen, and the fix. Newest first.
Electrical System · NHTSA 23V842000
Dec 13, 2023Electrical System:Propulsion System:Charging:Cable/Cord:Onboard
- Problem
- Volkswagen Group of America, Inc. (Audi) is recalling certain 2022-2024 RS e-tron GT, e-tron GT, Q4 e-tron Sportback, Q4 e-tron, 2020-2021 Audi A8, 2019-2024 e-tron Quattro, 2020-2024 e-tron Sportback Quattro, Q5, and 2021-2022 A7 vehicles. When using the industrial 220V/240V plug at the 100% charge setting, some home power outlets may be incapable of handling the electrical current required to utilize the compact charging system, causing the outlet or charging cable to overheat.
- Risk
- An overheated outlet or charging cable can increase the risk of a fire.
- Fix
- Owners are advised not to use the 220V/240V compact/portable charging cable and only use the 110V home charging cable or public charging stations. Dealers will supply a new 220V/240V compact/portable charging cable with an incorporated temperature sensor, free of charge. Owner notification letters were mailed on March 28, 2024. Owners may contact Audi customer service at 1-800-253-2834. Audi's numbers for this recall are 93U6 and 93U8.
Full recall details for 23V842000 →Tires · NHTSA 22V034000
Jan 26, 2022Tires
- Problem
- Volkswagen Group of America, Inc. (Audi) is recalling certain 2019-2021 Audi A5 Sportback, RS5 Coupe, RS5 Sportback, S5 Sportback, 2020-2021 A4 Allroad, A4 Sedan, A5 Cabriolet, A5 Coupe, A6 Allroad, A6 Sedan, A7, A8, Q5, S4 Sedan, S5 Coupe, S5 Cabriolet, S6 Sedan, S7, S8, SQ5, 2021 Q5 Sportback, Q7, Q8, RS6 Avant, RS7, RSQ8, SQ5 Sportback, SQ7, and SQ8 vehicles. The rear axle alignment may not have been inspected after the repairs for Recall 21V-295 (42L1) were performed.
- Risk
- Rear axle misalignment may cause premature or uneven tire wear, increasing the risk of a crash.
- Fix
- Dealers will inspect the rear axle, adjust the alignment as necessary, and replace any prematurely or unevenly worn tires, free of charge. Owner notification letters were mailed March 3, 2022. Owners may contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 42L5.
Full recall details for 22V034000 →Electrical System · NHTSA 21V947000
Aug 12, 2021Electrical System:Body Control Module/Bcm
- Problem
- Volkswagen Group of America, Inc. (Audi) is recalling certain 2021-2022 Q5 Sportback, SQ5 Sportback, 2018-2022 Q5, and SQ5 vehicles. A liquid spill in the rear seat, or water ingress from an insufficient body seam underneath the vehicle may allow liquid to penetrate the gateway control module, causing it to shutdown.
- Risk
- A gateway control module shutdown will suddenly reduce engine power, increasing the risk of a crash.
- Fix
- Dealers will install a protective cover on the gateway control module and seal an underbody seam as necessary, free of charge. Owner notification letters were mailed January 21, 2022. Owners may contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 90S9.
Full recall details for 21V947000 →Suspension · NHTSA 21V295000
Apr 26, 2021Suspension:Rear:Axle:Non-Powered Axle Assembly
- Problem
- Volkswagen Group of America, Inc. (Audi) is recalling certain 2021 Q7, Q8, Q5 Sportback, SQ5 Sportback, RS6 Avant, RS7, RS Q8, 2020-2021 Audi S6 sedan, Q5, A8, S8, A7, A6 Allroad, A5 Cabriolet, A4 sedan, A4 Allroad, SQ5, S7, A6 sedan, S5 coupe, S4 sedan, S5 Cabriolet, A5 coupe, 2019-2021 RS5 coupe, A5 Sportback, S5 Sportback, RS5 Sportback vehicles. The lock nut on the trailing arm of the rear axle may break due to stress corrosion.
- Risk
- A broken lock nut may misalign the rear axle, causing a loss of control and increasing the risk of a crash.
- Fix
- Dealers will replace the lock nuts and, if necessary, the associated bolts, free of charge. Owner notification letters were mailed June 4, 2021. Owners may contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 42L1.
Full recall details for 21V295000 →Seats · NHTSA 20V505000
Aug 26, 2020Seats
- Problem
- Volkswagen Group of America, Inc. (Volkswagen ) is recalling certain 2020 Volkswagen Atlas Cross Sport, Jetta, Jetta GLI and Tiguan and Audi Q5 and SQ5 and 2021 Volkswagen Atlas vehicles. Parts of the front seat frame and backrest adjuster may not have been welded properly.
- Risk
- In the event of a rear-end crash, the backrest adjustment could break, possibly reducing the amount of occupant restraint, thus increasing risk of injury.
- Fix
- Volkswagen will notify owners, and dealers will inspect the front seats, and, as necessary, replace the seatback frames, free of charge. The recall began September 11, 2020. Volkswagen owners may contact their customer service at 1-888-241-2289. Audi owners may contact their customer service at 1-800-893-5298. Volkswagen's numbers for this recall are 72L1, 72K8, and 72K9.
Full recall details for 20V505000 →Structure · NHTSA 19V737000
Oct 16, 2019Structure:Body
- Problem
- Volkswagen Group of America, Inc. (Audi) is recalling certain 2018-2019 Audi SQ5 and 2018-2020 Audi Q5 vehicles. The rear wheel arch cover trim may loosen and detach from the vehicle.
- Risk
- The detached trim may become a road hazard, increasing the risk of crash.
- Fix
- Audi will notify owners, and dealers will replace the four clips securing the forward part of the rear wheel arch trim, free of charge. The recall began November 1, 2019. Owners may contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 66K8.
Full recall details for 19V737000 →
2020 Audi Q5 complaints and service bulletins
Owners filed 37 complaints with NHTSA about the 2020 Audi Q5, reporting 3 crashes, 2 fires, 3 injuries. Audi has issued at least 1,041 technical service bulletins (repair instructions to dealers) for this model year. Complaints are unverified owner reports; a recall is the manufacturer’s admission of a safety defect.
Most-reported components
- Electrical System12
- Engine8
- Unknown Or Other7
- Forward Collision Avoidance6
- Service Brakes5
- Power Train3
Service bulletins by component
- Electrical System (511)
- Equipment (369)
- Unknown Or Other (203)
- Structure (183)
- Power Train (93)
- Suspension (81)
Read Audi Q5 owner complaints and bulletins, every year
NHTSA defect investigations covering the 2020 Audi Q5
NHTSA’s Office of Defects Investigation lists this model year in one investigation. An investigation is not a recall; it is how NHTSA decides whether one is needed.
What people reported
Owners have filed 37 complaints with NHTSA about the 2020 Audi Q5. A few in their own words, shortened. Complaints are unverified and are not proof of a defect or of any recall.
Crash
“Traffic stopped very quickly. The automatic breaking did not engage, resulting in a crash and a total loss of the vehicle. I bought the Audi due to quality safety features so this incident was very disappointing and costly for our family.”
2020 AUDI Q5Dec 9, 2025
Complaint filed with NHTSA, not verified by the agency · NHTSA complaint 11703932
Fire
“Jul 9 2024. Plug-in hybrid battery fire. Car plugged in at 11:10am with an empty battery. At 1:45pm we noticed white smoke emitting from the battery, (rear left near charge port). Immediately unplugged. Fire Department on scene, car pushed to street.”
2020 AUDI Q5 EOct 3, 2024
Complaint filed with NHTSA, not verified by the agency · NHTSA complaint 11617901
“Our vehicle started jerking when it transitioned from EV mode to Hybrid (gas engine). I found TSB 2079556, which describes exactly the diagnostic codes our car has for all eight battery packs.”
2020 AUDI Q5 ENov 7, 2025
Complaint filed with NHTSA, not verified by the agency · NHTSA complaint 11698217
Injury reportedCrash
“Subject: Formal Complaint Regarding Vehicle Safety Issue with 2020 Audi Q5 Dear National Highway Traffic Safety Administration, I am writing to formally file a complaint regarding a critical safety issue with my 2020 Audi Q5, as advised by the New York State Division of Consumer Protection.”
2020 AUDI Q5May 22, 2024
Complaint filed with NHTSA, not verified by the agency · NHTSA complaint 11590080
“I understand that there have been recalls for the brake booster in some 2020 Audi Q5s. I have had my brake booster light come on, but my VIN is not in the recall. My car has less than 50,000 miles on it and I should not be having this issue.”
2020 AUDI Q5 EOct 22, 2025
Complaint filed with NHTSA, not verified by the agency · NHTSA complaint 11694972
Check your Q5 by VIN
Not every 2020 Audi Q5 is in every recall. Enter your 17-character VIN to see the recalls on record for your exact vehicle, then confirm which are still open at NHTSA.gov or with any Audi dealer.
Run a free VIN recall check →