What Audi Q5 owners have reported to NHTSA, the service bulletins the manufacturer sent dealers, and any federal defect investigations, by model year. See Audi Q5 safety recalls or check your VIN.
Complaints owners filed with NHTSA, by the model year of the vehicle. A high count can also mean a popular year, so compare it with how many were sold.
| Year | Complaints | Crashes | Fires | Injured | Deaths | TSBs |
|---|---|---|---|---|---|---|
| 2026 | 3 | 0 | 0 | 0 | 0 | 194 |
| 2025 | 43 | 2 | 0 | 2 | 0 | 836 |
| 2024 | 34 | 0 | 0 | 2 | 0 | 754 |
| 2023 | 56 | 8 | 1 | 7 | 0 | 802 |
| 2022 | 46 | 5 | 2 | 5 | 0 | 771 |
| 2021 | 103 | 2 | 0 | 3 | 0 | 1,132 |
| 2020 | 37 | 3 | 2 | 3 | 0 | 1,028 |
| 2019 | 52 | 5 | 0 | 6 | 0 | 1,030 |
| 2018 | 207 | 10 | 0 | 5 | 0 | 1,083 |
| 2017 | 42 | 3 | 0 | 3 | 0 | 736 |
| 2016 | 77 | 9 | 1 | 7 | 0 | 848 |
| 2015 | 99 | 3 | 1 | 4 | 0 | 1,097 |
| 2014 | 106 | 5 | 1 | 7 | 0 | 1,384 |
| 2013 | 92 | 1 | 4 | 2 | 0 | 1,616 |
| 2012 | 168 | 3 | 0 | 2 | 0 | 1,281 |
| 2011 | 143 | 4 | 2 | 2 | 0 | 1,202 |
| 2010 | 100 | 2 | 0 | 2 | 0 | 997 |
The vehicle systems named most often in Audi Q5 complaints (one complaint can name several).
In the owners’ own words, as filed with NHTSA. Unverified reports; NHTSA removes personal details before publishing.
Driving through the expressway a metal noice from the bottom of my car. One of the coil spring was out of the base and the other was broken. As the Audi dealer, the extended warranty doesnât want to paid due to a corrosion on the bottom of the car. Iâm live and drive close to the beach. They gave me thousands excuses to not fix it. My car has 60,000 miles and is from 2018. I was reading that those car may not be coated with special wax for corrosion.
After one year of use, the car seat developed a sudden defect. An internal rod slid out of place, protruding from the side of the car seat by about an inch. I reported the issue to Graco, and they confirmed this car seat defect is a child safety risk, and in fact the car seat is no longer safe for use. According to the Graco Consumer Care representative: "I do apologize, but the rod protruding from the car seat is not normal and presents a safety hazard. Unfortunately, this is not a replaceable part, and the issue cannot be repaired without replacing the entire car seat." I have a friend who experienced the same issue, and worry that the Graco Turn2Me is prone to sudden safety defects. We h…
Vehicle Information: 2021 Audi Q5 Component Affected: Electrical System / Electronic Control Unit (Body Control Module / BCM2) Description of Safety Defect: The vehicle suffered a catastrophic failure of the Body Control Module (BCM / BCM2) caused by water ingress originating from a defective rear sunroof drainage tube assembly. The manufacturing failure of the panoramic sunroof drain allows water to pour directly down the vehicle's interior D-pillar. Because of a severe design flaw, Audi positioned this highly critical central electrical computer completely unshielded in the exact cargo cavity where this water runoff pools. When the Body Control Module shorts out due to this water ingress…
The sunroof drainage system on my 2018 Audi Q5 failed to properly channel water away from the vehicle, resulting in significant water intrusion and approximately $6,000 in damage. The problem was confirmed by an authorized Audi dealership after the vehicle was brought in for inspection in August 2026. I am concerned that this represents a design or engineering defect in the sunroof drainage system rather than ordinary wear. A drainage system intended to remove water should not allow water to enter areas of the vehicle where it can damage electrical components or other systems. Water intrusion into these areas could potentially create electrical failures or other safety-related problems. Th…
We took our 2021 Audi Q5 to the Audi dealership because our vehicle seemed to be skipping gears and making jerking motions while driving. I believe it began happening at least a couple of months ago when my wife noticed a change in driving dynamics. She is the vehicle's sole driver. After taking it to the Audi dealership and driving with the technician in the passenger seat, a diagnosis was made immediately while backing from the parking space. The technician indicated there was no need to go any further because he could determine it needed a differential fluid change. He also indicated it was a common problem with this model Q5 and it is occurring at a high rate with these vehicles. This w…
I have a 2018 Audi Q5, VIN [XXX]. I am reporting a water intrusion/electrical defect involving the rear trunk area and the Comfort Control Module. My vehicle is within the model range affected by the water-intrusion recall 90S9. I want Audi to investigate whether the water intrusion that damaged my vehicle is related to the recall or a known manufacturing defect, and I am requesting that Audi cover the inspection, repair, and related expenses.It is unsafe driving the car as it is, and I can't afford the repairs. Audi dealer-hip in Alentown Pa diagnosis the car and found the problem. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
There is fuel leaking by the rear passenger tire under where the gas tank is. There was a recall for a cracked flange on the fuel pump.
Multiple electrical failures that control numerous safety systems, such as airbags, Collision avoidance, speed control, etc. Airbags will not activate in a collision. Vehicle will shut off at highway speeds, resulting in loss of steering control. The vehicle has been inspected by an Audi dealer. Multiple warnings on dash came on when the issue occurred.
Repair instructions and other communications the manufacturer sent dealers about known issues. A TSB is not a recall, and the repair is usually free only while the car is under warranty; ask your dealer for the bulletin number.
This bulletin provides information for new Key User pairing for all PPX vehicles with Audi connect.
This bulletin provides information when the air conditioning does not cool the interior.
This bulletin provides information when the digital key cannot be adapted.
This bulletin provides infomriaont when there are various faults, and no DoIO diagnosis.
This bulletin provides general information about the current tpp issues for Audi connect.
This bulletin provides information when Digital Key activation cannot be completed with Audi connect.
This bulletin provides information when there is a parking aid fault when the combustion engine is running, DTC DA0009 is stored.
This bulletin provides information when the rear lid does not open or close fully.
This bulletin provides in overview of the combined software update.
This bulletin provides information when the horn sound quality is poor.
This bulletin provides informaitn when there is a warning messsage; "Instrument cluster: fault. Limited warning messages. Please contact workshop"; DTC B200096.
This bulletin provides information when central locking is not working; DTC B147611 or B147711 in diagnostic address 0009.
NHTSA’s Office of Defects Investigation opens these when complaints point to a possible safety defect. Many end in a recall.
NHTSA received a petition on or about July 18, 2022, requesting that Federal Motor Vehicle Safety Standard (FMVSS) 141 be applied to all electric and hybrid vehicles operating in the United States. The petition can be reviewed at NHTSA.gov under ODI Number 11486072. FMVSS 141 establishes performance requirements for pedestrian alert sounds for motor vehicles. The standard applies to hybrid and electric vehicles that have a gross vehicle weight rating of 4,536 KG or less or are defined as low-spe
Source: NHTSA Office of Defects Investigation public data (complaints, manufacturer communications, investigations), model years 2010 and later. Had a safety problem? Report it to NHTSA.
In complaints filed with NHTSA for model years 2010–2026, owners most often name: engine, electrical system, air bags. 1,408 complaints are on record.
No. A complaint is an unverified report from an owner. A technical service bulletin (TSB) is the manufacturer telling dealers how to fix a known issue; it is not a safety recall and is usually covered only under warranty. A recall is a formal safety action, and its repair is free.
File a vehicle safety complaint at NHTSA.gov. NHTSA reads every report, and patterns of complaints are what open defect investigations and, eventually, recalls.
