Use cautionVehicle recall · NHTSA · Published August 12, 2021
Audi Q5 (2020) Electrical System Recall: Risk of Sudden Engine Power Loss
Audi is recalling certain 2021-2022 Q5 models due to potential engine power loss from gateway control module shutdowns caused by liquid ingress. Owners must contact Audi for free repairs.
“Audi Q5 (2020) Electrical System Recall: Risk of Sudden Engine Power Loss.” GovInfoNow, updated August 18, 2026. https://govinfonow.com/recall/79216-audi-q5-2020-electrical-system-recall-risk-of-sudden-engine. Based on NHTSA recall #21V947000 (https://www.nhtsa.gov/recalls?nhtsaId=21V947000).
Volkswagen Group of America, Inc. is recalling certain Audi Q5 and SQ5 vehicles due to a gateway control module shutdown that reduces engine power and increases crash risk, the National Highway Traffic Safety Administration said on Aug. 12, 2021. Dealers will install a protective cover and seal underbody seams free of charge.
How to tell if you have it
Audi Q5 Sportback, 2021-2022
Audi SQ5 Sportback, 2021-2022
Audi Q5, 2018-2021
Audi SQ5, 2018-2022
What to do
Dealers will install a protective cover on the gateway control module and seal an underbody seam as necessary, free of charge. Owner notification letters were mailed January 21, 2022. Owners may contact Audi customer service at 1-800-253-2834.
The hazard
A liquid spill in the rear seat or water ingress from an insufficient body seam underneath the vehicle may allow liquid to penetrate the gateway control module, causing it to shutdown. This sudden reduction in engine power increases the risk of a crash.
Context
Volkswagen Group of America, Inc. has 276 other recalls on record since 2014-10-20. Other recent recalls of similar products include Volkswagen Audi Q3 (2019) Steering Recall (2026-10-22), Volkswagen ID.4 Recall (2026-09-30), and 2025 Volkswagen Tiguan Recall (2026-09-10). NHTSA has received 23 owner complaints for the 2022 AUDI Q5 SPORTBACK, with the latest received on 2023-03-03. Manufacturers have sent NHTSA 786 technical service bulletins covering the 2022 AUDI Q5 SPORTBACK, with the latest dated 2026-09-25.
How to tell if you have this one
Check if your vehicle is a 2021-2022 Q5 Sportback or SQ5 Sportback, or a 2018-2022 Q5 or SQ5 model. The recall covers vehicles where water ingress could affect the electrical system.
Brand
Audi
Category
Vehicle
Based on the official NHTSA remedy
What to do — step by step
Contact Audi Customer Service
Call 1-800-253-2834 to schedule a free repair at an Audi dealer.
Get Gateway Module Repair
Dealers will install a protective cover and seal the underbody seam if needed to prevent water from reaching the electrical system.
Official remedy
What NHTSA says to do
Dealers will install a protective cover on the gateway control module and seal an underbody seam as necessary, free of charge. Owner notification letters were mailed January 21, 2022. Owners may contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 90S9.
How this recall unfolded
Recall timeline
Owners were mailed letters 5 months after NHTSA received the defect report.
1NHTSA received the defect report
2Owner letters mailed
Dates from the agency record only; steps without a date are left out.
Take action
Contact Audi
We’ve drafted a message you can send Audi to request your refund or repair — edit it as you like.
Subject: Recall 21V947000 — Audi Q5 (2020) Electrical System Recall: Risk of Sudden Engine Power Loss
Hello,
I own a Audi Q5 (2020) Electrical System Recall: Risk of Sudden Engine Power Loss that is covered by recall 21V947000 from Audi.
The official recall notice states: Dealers will install a protective cover on the gateway control module and seal an underbody seam as necessary, free of charge. Owner notification letters were mailed January 21, 2022. Owners may contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 90S9.
I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this?
Thank you.
The facts (hazard, remedy, dates, manufacturer) are pulled from the official NHTSA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
Plain-language summary written by qwen3:4b on August 18, 2026, from the official record above. Not reviewed by a person — if it conflicts with the NHTSA notice, the notice is correct. Report an error on this page.
GovInfoNow is an independent service and is not a government agency. We republish official NHTSA recall data; we don’t issue, amend or administer recalls.