Audi is recalling certain 2021-2022 Q5 models due to potential engine power loss from gateway control module shutdowns caused by liquid ingress. Owners must contact Audi for free repairs.
A gateway control module shutdown will suddenly reduce engine power, increasing the risk of a crash.
Audi is recalling specific 2021-2022 Q5 models where water entering the vehicle's electrical system could cause sudden engine power loss, increasing crash risk. Owners must get a free repair from an Audi dealer to prevent this hazard.
Water can enter the vehicle's rear seat area or through an underbody seam, causing liquid to reach the gateway control module. This may trigger a sudden shutdown of engine power, potentially leading to a crash.
Owners of 2021-2022 Audi Q5 Sportback and SQ5 Sportback models, as well as 2018-2022 Q5 and SQ5 vehicles, are affected. Drivers and passengers in these vehicles are most at risk if water enters the electrical system.
Check if your vehicle is a 2021-2022 Q5 Sportback or SQ5 Sportback, or a 2018-2022 Q5 or SQ5 model. The recall covers vehicles where water ingress could affect the electrical system.
Call 1-800-253-2834 to schedule a free repair at an Audi dealer.
Dealers will install a protective cover and seal the underbody seam if needed to prevent water from reaching the electrical system.
Dealers will install a protective cover on the gateway control module and seal an underbody seam as necessary, free of charge. Owner notification letters were mailed January 21, 2022. Owners may contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 90S9.
Water can enter the rear seat or underbody seam, causing liquid to penetrate the gateway control module and cause sudden engine power loss.
Your vehicle is affected if it's a 2021-2022 Q5 Sportback or SQ5 Sportback, or a 2018-2022 Q5 or SQ5 model.
The recall was notified to owners on January 21, 2022, but repairs are free and can be done at any time.
We’ve drafted a message you can send Audi to request your refund or repair — edit it as you like.
Subject: Recall 21V947000 — Audi Audi Hello, I own a Audi that is covered by recall 21V947000 from Audi. The official recall notice states: Dealers will install a protective cover on the gateway control module and seal an underbody seam as necessary, free of charge. Owner notification letters were mailed January 21, 2022. Owners may contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 90S9. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official NHTSA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
