Use cautionVehicle recall · NHTSA · Published December 13, 2023
Audi Q5 (2020) Recall: Fire Risk from Overheated Charging Cable
Audi is recalling certain 2020 Q5 models due to a fire risk from overheating 220V/240V charging cables. Owners must use only 110V home cables or public charging stations to prevent fire hazards.
Audi is recalling 2020 Q5 vehicles with an electrical system issue that can cause overheating of 220V/240V charging cables, increasing fire risk. Using the correct 110V home charging cable or public charging stations is required to avoid this hazard. Read more at govinfonow.com/recall/79219-audi-q5-2020-recall-fire-risk-from-overheated-charging-cable.
“Audi Q5 (2020) Recall: Fire Risk from Overheated Charging Cable.” GovInfoNow, updated August 18, 2026. https://govinfonow.com/recall/79219-audi-q5-2020-recall-fire-risk-from-overheated-charging-cable. Based on NHTSA recall #23V842000 (https://www.nhtsa.gov/recalls?nhtsaId=23V842000).
Volkswagen Group of America, Inc. is recalling certain Audi electric vehicles due to an overheated outlet or charging cable that increases the risk of fire, NHTSA announced on Dec. 13, 2023. Owners should stop using the 220V/240V compact/portable charging cable and contact Audi customer service at 1-800-253-2834.
How to tell if you have it
AUDI A7, 2021-2022
AUDI A8, 2020-2021
AUDI E-TRON GT, 2022-2024
AUDI E-TRON, 2019-2024
AUDI Q4 E-TRON, 2022-2024
AUDI Q5, 2020-2024
AUDI RS E-TRON GT, 2022-2024
What to do
Owners are advised not to use the 220V/240V compact/portable charging cable and only use the 110V home charging cable or public charging stations. Dealers will supply a new 220V/240V compact/portable charging cable with an incorporated temperature sensor, free of charge. Owners may contact Audi customer service at 1-800-253-2834.
The hazard
When using the industrial 220V/240V plug at the 100% charge setting, some home power outlets may be incapable of handling the electrical current required to utilize the compact charging system, causing the outlet or charging cable to overheat. An overheated outlet or charging cable can increase the risk of a fire.
Context
GovInfoNow's records show Volkswagen Group of America, Inc. has 276 other recalls on record since 2014-10-20. Other recent recalls include the 2026-10-14 Volkswagen Audi Q3 (2019) Steering Recall and the 2026-09-30 Volkswagen ID.4 Recall. Additional similar recalls were issued on 2026-09-10 for the 2025 Volkswagen Tiguan, 2026-05-02 for the Jaguar I-Pace 2020, and 2026-02-20 and 2026-01-02 for the Volvo EX30 (2025).
How to tell if you have this one
Check if your 2020 Audi Q5 has the 220V/240V compact charging cable. The recall covers vehicles with the specific electrical system issue that can overheat when used at 100% charge.
Brand
Audi
Category
Vehicle
Based on the official NHTSA remedy
What to do — step by step
Stop Using 220V/240V Cable
Do not use the 220V/240V compact charging cable at 100% charge; switch to the 110V home charging cable or public charging stations.
Get Replacement Cable
Dealers will provide a new 220V/240V charging cable with a temperature sensor at no cost to you.
Official remedy
What NHTSA says to do
Owners are advised not to use the 220V/240V compact/portable charging cable and only use the 110V home charging cable or public charging stations. Dealers will supply a new 220V/240V compact/portable charging cable with an incorporated temperature sensor, free of charge. Owner notification letters were mailed on March 28, 2024. Owners may contact Audi customer service at 1-800-253-2834. Audi's numbers for this recall are 93U6 and 93U8.
How this recall unfolded
Recall timeline
Owners were mailed letters 3 months after NHTSA received the defect report.
1NHTSA received the defect report
2Owner letters mailed
Dates from the agency record only; steps without a date are left out.
Take action
Contact Audi
We’ve drafted a message you can send Audi to request your refund or repair — edit it as you like.
Subject: Recall 23V842000 — Audi Q5 (2020) Recall: Fire Risk from Overheated Charging Cable
Hello,
I own a Audi Q5 (2020) Recall: Fire Risk from Overheated Charging Cable that is covered by recall 23V842000 from Audi.
The official recall notice states: Owners are advised not to use the 220V/240V compact/portable charging cable and only use the 110V home charging cable or public charging stations. Dealers will supply a new 220V/240V compact/portable charging cable with an incorporated temperature sensor, free of charge. Owner notification letters were mailed on March 28, 2024. Owners may contact Audi customer service at 1-800-253-2834. Audi's numbers for this recall are 93U6 and 93U8.
I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this?
Thank you.
The facts (hazard, remedy, dates, manufacturer) are pulled from the official NHTSA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
Plain-language summary written by qwen3:4b on August 18, 2026, from the official record above. Not reviewed by a person — if it conflicts with the NHTSA notice, the notice is correct. Report an error on this page.
GovInfoNow is an independent service and is not a government agency. We republish official NHTSA recall data; we don’t issue, amend or administer recalls.