Ford is recalling 2023 F-250 Super Duty trucks with Pro Trailer Hitch Assist feature due to potential rearview camera image errors that could reduce driver visibility and increase crash risk. Owners must update ADAS software for free.
An incorrect rearview camera image can reduce the driver's view of what is behind the vehicle, increasing the risk of a crash or injury.
Ford is recalling certain 2023 F-250 Super Duty trucks that may show incorrect rearview camera images when using the Pro Trailer Hitch Assist feature. This could reduce the driver's view of what's behind the vehicle, increasing crash risk. Owners need to get free software updates from dealers.
The rearview camera image might not display correctly when using the Pro Trailer Hitch Assist feature. This could reduce the driver's view of what's behind the vehicle, increasing the risk of a crash or injury.
Owners of 2023 Ford F-250 Super Duty trucks with Pro Trailer Hitch Assist feature are most at risk. These vehicles may have the issue that affects rearview camera visibility.
Check if your 2023 Ford F-250 Super Duty truck has the Pro Trailer Hitch Assist feature. The recall covers vehicles with this specific feature installed.
Dealers will update the Advanced Drive Assistance System software for free to fix the rearview camera issue.
Call Ford at 1-866-436-7332 to confirm your vehicle is affected and schedule the software update.
Dealers will update the Advanced Drive Assistance System (ADAS) module software, free of charge. Owner notification letters were mailed December 5, 2023. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23S46.
No, the recall does not require stopping use. The software update is a fix that can be done while driving.
Your 2023 Ford F-250 Super Duty truck is affected if it has the Pro Trailer Hitch Assist feature installed.
The recall does not specify a deadline for the software update; dealers will handle it at your convenience.
We’ve drafted a message you can send Ford to request your refund or repair — edit it as you like.
Subject: Recall 23V573000 — Ford Ford Hello, I own a Ford that is covered by recall 23V573000 from Ford. The official recall notice states: Dealers will update the Advanced Drive Assistance System (ADAS) module software, free of charge. Owner notification letters were mailed December 5, 2023. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23S46. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official NHTSA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
