Ford is recalling 2020-2022 F-250 SD trucks with rearview camera issues that may reduce driver visibility, increasing crash risk. Owners must update software via dealer to fix the problem.
A rearview camera image that does not display properly can reduce the driver’s view behind the vehicle, increasing the risk of a crash.
Ford is recalling certain 2020-2022 F-250 SD trucks because their rearview camera system may not display images properly in some lighting, which could lead to crashes. This issue affects drivers who rely on the camera for visibility when reversing.
The rearview camera system may fail to display images correctly in certain lighting conditions, reducing the driver's ability to see behind the vehicle. This could lead to collisions, especially when reversing in low visibility.
Owners of 2020-2022 Ford F-250 SD trucks are affected. Drivers who frequently reverse or operate in low-light conditions are at higher risk due to potential visibility issues.
Check if your vehicle is a 2020-2022 Ford F-250 SD model. The recall covers specific model years and vehicle types listed in the official notice.
Call 1-866-436-7332 to confirm your vehicle is affected and schedule the software update.
Dealers will provide a free software update for the image processing module to fix the camera display issue.
Dealers will update the image processing module software, free charge.nThis will be a phased campaign, with the remedy becoming available in different phases based on model years. Interim letters notifying owners of the safety risk were mailed on October 30, 2025. Additional letters will be mailed once the remedy is available on each phase. Owner notification letters were mailed May 19, 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25SA8. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on October 13, 2025.
The camera system may not display images correctly in certain lighting conditions, which is why Ford is recalling these vehicles.
Check if your vehicle is a 2020-2022 Ford F-250 SD model, as this recall covers specific model years and vehicle types.
The update will be available in phases based on model years, with interim letters notifying owners once the remedy is ready for each phase.
We’ve drafted a message you can send Ford to request your refund or repair — edit it as you like.
Subject: Recall 25V686000 — Ford Ford Hello, I own a Ford that is covered by recall 25V686000 from Ford. The official recall notice states: Dealers will update the image processing module software, free charge.nThis will be a phased campaign, with the remedy becoming available in different phases based on model years. Interim letters notifying owners of the safety risk were mailed on October 30, 2025. Additional letters will be mailed once the remedy is available on each phase. Owner notification letters were mailed May 19, 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25SA8. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on October 13, 2025. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official NHTSA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
