Ford is recalling 2020-2022 Escape vehicles due to rearview image flipping in reverse, which may cause crashes. Owners must update software free of charge by contacting Ford.
An incorrectly displayed rearview image can reduce the driver’s view behind the vehicle, increasing the risk of a crash.
Ford is recalling certain 2020-2022 Escape vehicles because the rearview image can flip or invert when reversing, reducing the driver's view behind the vehicle and increasing crash risk. This issue affects vehicles that do not meet federal rear visibility safety standards.
The rearview image may flip or invert when the vehicle is placed in reverse, causing the driver to see an incorrect view behind the vehicle. This reduces the driver's ability to see obstacles and increases the risk of a crash. The issue violates federal rear visibility safety standards.
Owners of 2020-2022 Ford Escape vehicles are affected. Drivers who reverse frequently or have limited visibility are at higher risk.
Check if your 2020-2022 Ford Escape has a rearview image that flips or inverts when reversing. The recall covers vehicles with specific VINs that became searchable on NHTSA.gov on March 5, 2026.
Dealers will update the accessory protocol interface module (APIM) software at no cost to fix the rearview image issue.
Call Ford customer service at 1-866-436-7332 to confirm your vehicle is affected and schedule the software update.
Dealers will update the accessory protocol interface module (APIM) software, free of charge. Owner notification letters were mailed June 23, 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26C11. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on March 5, 2026.
The rearview image can flip or invert when reversing, reducing the driver's view behind the vehicle and increasing crash risk. This violates federal rear visibility safety standards.
Your vehicle is affected if it is a 2020-2022 Ford Escape and the rearview image flips or inverts when reversing. VINs became searchable on NHTSA.gov on March 5, 2026.
Dealers will update the accessory protocol interface module (APIM) software for free to correct the rearview image issue.
We’ve drafted a message you can send Ford to request your refund or repair — edit it as you like.
Subject: Recall 26V123000 — Ford Ford Hello, I own a Ford that is covered by recall 26V123000 from Ford. The official recall notice states: Dealers will update the accessory protocol interface module (APIM) software, free of charge. Owner notification letters were mailed June 23, 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26C11. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on March 5, 2026. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official NHTSA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
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