Ford is recalling certain 2020-2023 Explorer and Lincoln models due to rearview camera image failure that may reduce rear visibility and increase crash risk. Owners should contact Ford for free software update.
Loss of the rearview camera image can reduce the driver's rear visibility, increasing the risk of a crash.
Ford is recalling 2020-2023 Explorer and Lincoln Aviator/Corsair vehicles that may have faulty rearview camera software. This could reduce rear visibility and increase crash risk if the camera image doesn't display properly.
The rearview camera software may fail, causing the camera image to not display. This reduces the driver's ability to see behind the vehicle, increasing the risk of a crash when reversing or changing lanes.
Owners of 2020-2023 Ford Explorers, Lincoln Aviators, and 2020-2022 Lincoln Corsairs previously repaired under recall 23V-342 are affected. Drivers using these vehicles with rearview cameras are most at risk.
Check if your vehicle was repaired under recall 23V-342 between 2020-2023. The recall affects Ford Explorers, Lincoln Aviators, and 2020-2022 Lincoln Corsairs.
Call 1-866-436-7332 to schedule a software update for your vehicle.
Dealers will provide a free software update to fix the rearview camera image issue.
Dealers will update the Image Processing Module software, free of charge. Owner notification letters were mailed April 25, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S27.
The rearview camera software may fail, preventing the image from displaying and reducing rear visibility.
Your vehicle was repaired under recall 23V-342 between 2020-2023 for Ford Explorers, Lincoln Aviators, or 2020-2022 Lincoln Corsairs.
The recall notice states owners were notified by April 25, 2025, but no specific deadline for the software update is mentioned.
We’ve drafted a message you can send Ford to request your refund or repair — edit it as you like.
Subject: Recall 25V159000 — Ford Ford Hello, I own a Ford that is covered by recall 25V159000 from Ford. The official recall notice states: Dealers will update the Image Processing Module software, free of charge. Owner notification letters were mailed April 25, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S27. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official NHTSA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
