PACCAR recalls 2020 Peterbilt 365 trucks with short pivot bolts that may separate, causing crashes. Owners must contact customer service for free repairs.
The short screws can cause the hardware to separate from the suspension system and become road hazards, increasing the risk of a crash and/or injury.
PACCAR is recalling 2020 Peterbilt 365 trucks that have short pivot bolts which could separate from the suspension, creating road hazards and increasing crash risk. Owners should contact customer service for free repairs to prevent potential injuries.
Short pivot bolts may not securely lock into the suspension system, causing the hardware to separate and become road hazards. This increases the risk of a crash or injury if the bolts fail during normal operation.
Owners of 2020 Peterbilt 365 trucks with Watson and Chalin steerable lift axle suspension systems are most at risk. The recall affects vehicles sold between September 2020 and the current date.
Check if your 2020 Peterbilt 365 has Watson or Chalin steerable lift axle suspension (model SL2065). The recall began September 29, 2020, and applies to vehicles sold through September 2021.
Call Peterbilt at 1-940-591-4220 or Kenworth at 1-425-828-5888 to schedule a free inspection and repair.
PACCAR will notify owners, and dealers will inspect suspect chassis and replace the pivot bolts, as necessary, free of charge. The recall began September 29, 2020. Owners may contact Kenworth customer service at 1-425-828-5888 and Peterbilt customer service at 1-940-591-4220. PACCAR's numbers for this recall is 20PBE and 20KWC.
The short pivot bolts may not securely lock into the suspension system, causing hardware to separate and become road hazards, increasing crash risk.
Your 2020 Peterbilt 365 with Watson or Chalin steerable lift axle suspension (model SL2065) is affected. The recall began September 29, 2020, and applies to vehicles sold through September 2021.
Contact Peterbilt customer service at 1-940-591-4220 or Kenworth customer service at 1-425-828-5888 to schedule a free inspection and repair.
We’ve drafted a message you can send Peterbilt to request your refund or repair — edit it as you like.
Subject: Recall 20V506000 — Peterbilt Peterbilt Hello, I own a Peterbilt that is covered by recall 20V506000 from Peterbilt. The official recall notice states: PACCAR will notify owners, and dealers will inspect suspect chassis and replace the pivot bolts, as necessary, free of charge. The recall began September 29, 2020. Owners may contact Kenworth customer service at 1-425-828-5888 and Peterbilt customer service at 1-940-591-4220. PACCAR's numbers for this recall is 20PBE and 20KWC. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official NHTSA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
