Skip to content
Stop using now Vehicle recall · NHTSA · Published August 26, 2020

Peterbilt Truck Recall: Suspension Bolt Hazard

PACCAR recalls certain 2020-2021 Peterbilt trucks due to short pivot bolts that may separate, creating road hazards and crash risks. Check your VIN.

🇺🇸 NHTSA recall #20V506000VehiclePeterbilt ›
Take action

Contact the company

✎ GovInfoNow plain-language explainer

PACCAR is recalling specific 2020 and 2021 Peterbilt models equipped with Watson and Chalin steerable lift axle suspension systems because the lower rear pivot bolts may be too short. This defect can cause hardware to separate from the suspension, potentially becoming a road hazard and increasing the risk of a crash or injury. Dealers will inspect the chassis and replace the bolts if necessary at no cost. Read more at govinfonow.com/recall/79942-peterbilt-365-2020-recall-short-screws-risk-crash-and-injury.

Source Summary by GovInfoNow · govinfonow.com/recall/79942-peterbilt-365-2020-recall-short-screws-risk-crash-and-injury · Updated October 13, 2026 · Official notice: NHTSA #20V506000

Cite this page

“Peterbilt Truck Recall: Suspension Bolt Hazard.” GovInfoNow, updated October 13, 2026. https://govinfonow.com/recall/79942-peterbilt-365-2020-recall-short-screws-risk-crash-and-injury. Based on NHTSA recall #20V506000 (https://www.nhtsa.gov/recalls?nhtsaId=20V506000).

NHTSA announced on August 26, 2020, that PACCAR Incorporated is recalling certain 2020-2021 Peterbilt and Kenworth trucks due to short screws in the suspension system. The defect creates a risk of hardware separation and crash. Owners should contact customer service for free inspections and bolt replacements.

How to tell if you have it

  • Peterbilt 348, 2020-2021
  • Peterbilt 365, 2020-2021
  • Peterbilt 367, 2020-2021
  • Peterbilt 389, 2020-2021
  • Peterbilt 520, 2020-2021
  • Peterbilt 567, 2020-2021
  • Kenworth T800, 2020-2021
  • Kenworth T880, 2020-2021
  • Kenworth W900, 2020-2021
  • Kenworth W990, 2020-2021

What to do

PACCAR will notify owners, and dealers will inspect suspect chassis and replace the pivot bolts, as necessary, free of charge. The recall began September 29, 2020. Owners may contact Kenworth customer service at 1-425-828-5888 and Peterbilt customer service at 1-940-591-4220.

The hazard

According to NHTSA, the short screws can cause the hardware to separate from the suspension system and become road hazards. This separation increases the risk of a crash and/or injury.

Context

GovInfoNow's records show PACCAR Incorporated has 148 other recalls on record since 2009-03-09. Recent brand recalls include a Kenworth 2027 T680 bunk restraint hazard (2026-10-14), Peterbilt 548 delayed brakes (2026-09-01), and a 2027 Kenworth T680 seat harness fire risk (2026-08-21). Other recent recalls of similar products include Brinkley RV 2025 Model Z Suspension Recall (2026-05-22), Ford 2026 F-150 Suspension Recall (2026-09-09), and Honda 2026 Passport Suspension Recall (2026-07-01).

How to tell if you have this one

Check if your truck is a 2020-2021 Peterbilt (models 348, 365, 367, 389, 520, or 567) or a Kenworth (T800, T880, W900, W990) with Watson and Chalin model SL2065 steerable lift axle suspension. You can contact Kenworth customer service at 1-425-828-5888 or Peterbilt customer service at 1-940-591-4220 to verify if your vehicle is included in recall numbers 20PBE and 20KWC.

  • Brand
    Peterbilt
  • Category
    Vehicle
Based on the official NHTSA remedy

What to do — step by step

  1. Stop Using Vehicle

    Cease driving the truck immediately as the suspension hardware may separate, creating a serious road hazard.

  2. Contact Dealer

    Call your authorized dealer to schedule an inspection of the suspect chassis and replacement of pivot bolts if necessary.

  3. Get Free Repair

    Have the dealer replace the lower rear pivot bolts free of charge as part of recall numbers 20PBE and 20KWC.

Official remedy

What NHTSA says to do

PACCAR will notify owners, and dealers will inspect suspect chassis and replace the pivot bolts, as necessary, free of charge. The recall began September 29, 2020. Owners may contact Kenworth customer service at 1-425-828-5888 and Peterbilt customer service at 1-940-591-4220. PACCAR's numbers for this recall is 20PBE and 20KWC.

How this recall unfolded

Recall timeline

2 dated steps over 34 days.

1. NHTSA received the defect report: Aug 26, 202012. Recall began: Sep 29, 202022020
  1. NHTSA received the defect report
  2. Recall began

Dates from the agency record only; steps without a date are left out.

Take action

Contact Peterbilt

We’ve drafted a message you can send Peterbilt to request your refund or repair — edit it as you like.

Subject: Recall 20V506000 — Peterbilt Truck Recall: Suspension Bolt Hazard

Hello,

I own a Peterbilt Truck Recall: Suspension Bolt Hazard that is covered by recall 20V506000 from Peterbilt.

The official recall notice states: PACCAR will notify owners, and dealers will inspect suspect chassis and replace the pivot bolts, as necessary, free of charge. The recall began September 29, 2020. Owners may contact Kenworth customer service at 1-425-828-5888 and Peterbilt customer service at 1-940-591-4220. PACCAR's numbers for this recall is 20PBE and 20KWC.

I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this?

Thank you.

Keep exploring

Where this comes from

The facts (hazard, remedy, dates, manufacturer) are pulled from the official NHTSA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.

  • Official source: NHTSA Recall #20V506000 (August 26, 2020)
  • Plain-language summary written by qwen3.6:35b-a3b on October 13, 2026, from the official record above. Not reviewed by a person — if it conflicts with the NHTSA notice, the notice is correct. Report an error on this page.
  • GovInfoNow is an independent service and is not a government agency. We republish official NHTSA recall data; we don’t issue, amend or administer recalls.
GovInfoNow is an independent guide. We are not NHTSA or any government agency. Always confirm details with the official recall.Data: CPSC · FDA · NHTSA · USDA