KEYSTONE FUZION (2020) recall — Electrical System
Keystone is recalling 2020-2021 Fuzion and Impact toy hauler trailers due to potential generator wiring issues that could energize shore power connections, risking injury. Owners must have their generator checked by dealers.
Use caution until it’s fixed
A generator that is able to energize the shore power connection may increase the risk of injury.
Contact the company & request your remedy
What happened, in plain English
Keystone is recalling certain 2020-2021 Fuzion and Impact toy hauler travel trailers because the generator wiring might be reversed, causing the generator to energize shore power connections. This could lead to injury if someone touches the shore power while the generator is running. Read more at govinfonow.com/recall/79768-keystone-fuzion-2020-rv-recall-generator-safety-risk.
Source Summary by GovInfoNow · govinfonow.com/recall/79768-keystone-fuzion-2020-rv-recall-generator-safety-risk · Updated October 5, 2026 · Official notice: NHTSA #20V428000
Cite this page
“Keystone Fuzion 2020 RV Recall: Generator Safety Risk.” GovInfoNow, updated October 5, 2026. https://govinfonow.com/recall/79768-keystone-fuzion-2020-rv-recall-generator-safety-risk. Based on NHTSA recall #20V428000 (https://www.nhtsa.gov/recalls?nhtsaId=20V428000).
Why it’s dangerous
The generator transfer switch wiring may be reversed, causing the generator to energize the shore power connection. This means that when the generator is running, it could power the shore power outlet, creating a risk of electric shock if someone touches it while the generator is operating.
Who’s affected
Owners of 2020-2021 Keystone Fuzion (models 357, 369, 373, 379, 419, 424, 427, 429, 430) and Impact (models 26V, 28V, 29V, 311, 317, 330, 343, 359, 367, 415) toy hauler travel trailers are affected. People who use shore power connections while the generator is running are at risk of injury.
How to tell if you have this one
Check if your trailer is a 2020-2021 Keystone Fuzion or Impact model with the listed specific model numbers. The recall began August 27, 2020.
- Brand
Keystone- Category
Vehicle
What to do — step by step
Contact Keystone Customer Service
Call 1-866-425-4369 to get your generator checked by a dealer.
Have Generator Checked by Dealer
Dealers will run the generator to check for proper power output and correct wiring if needed, free of charge.
What NHTSA says to do
Keystone will notify owners, and dealers will run the generator to check for the proper power output, correcting the wiring as necessary, free of charge. The recall began August 27, 2020. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 20-382. Note: If there is no power inside the unit while the generator is running, owners are instructed to discontinue using the generator until the recall remedy is performed.
Questions people ask
Why is this recall happening?
The generator transfer switch wiring may be reversed, causing the generator to energize the shore power connection, which could lead to injury if someone touches the shore power while the generator is running.
Do I need to stop using the generator immediately?
If there is no power inside the unit while the generator is running, you should discontinue using the generator until the recall remedy is performed. Otherwise, you can continue using it after the dealer checks the wiring.
What models are affected?
2020-2021 Keystone Fuzion (models 357, 369, 373, 379, 419, 424, 427, 429, 430) and Impact (models 26V, 28V, 29V, 311, 317, 330, 343, 359, 367, 415) toy hauler travel trailers.
Contact Keystone
We’ve drafted a message you can send Keystone to request your refund or repair — edit it as you like.
Subject: Recall 20V428000 — Keystone Keystone Hello, I own a Keystone that is covered by recall 20V428000 from Keystone. The official recall notice states: Keystone will notify owners, and dealers will run the generator to check for the proper power output, correcting the wiring as necessary, free of charge. The recall began August 27, 2020. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 20-382. Note: If there is no power inside the unit while the generator is running, owners are instructed to discontinue using the generator until the recall remedy is performed. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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Where this comes from
The facts (hazard, remedy, dates, manufacturer) are pulled from the official NHTSA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
- Official source: NHTSA Recall #20V428000 (July 24, 2020)
- Plain-language summary written by qwen3:4b on October 5, 2026, from the official record above. Not reviewed by a person — if it conflicts with the NHTSA notice, the notice is correct. Report an error on this page.
- GovInfoNow is an independent service and is not a government agency. We republish official NHTSA recall data; we don’t issue, amend or administer recalls.