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Vehicle recall · NHTSA · Published September 30, 2019

KEYSTONE COUGAR (2020) recall — Electrical System

Keystone is recalling 2020 Cougar fifth wheels and travel trailers with potentially unsafe solar wiring that could cause fire. Owners must have wiring inspected and corrected by dealers.

🇺🇸 NHTSA recall #19V689000VehicleKeystone ›
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✎ GovInfoNow plain-language explainer

What happened, in plain English

Keystone is recalling certain 2020 Cougar fifth wheels and travel trailers due to a risk of electrical short circuits from improperly installed solar wiring, which could lead to fire. This affects owners who have the specific model years and types listed in the recall. Read more at govinfonow.com/recall/79783-keystone-2020-cougar-rv-recall-solar-wiring-fire-risk.

Source Summary by GovInfoNow · govinfonow.com/recall/79783-keystone-2020-cougar-rv-recall-solar-wiring-fire-risk · Updated October 5, 2026 · Official notice: NHTSA #19V689000

Cite this page

“Keystone 2020 Cougar RV Recall: Solar Wiring Fire Risk.” GovInfoNow, updated October 5, 2026. https://govinfonow.com/recall/79783-keystone-2020-cougar-rv-recall-solar-wiring-fire-risk. Based on NHTSA recall #19V689000 (https://www.nhtsa.gov/recalls?nhtsaId=19V689000).

Why it’s dangerous

Improper wiring of the solar preparation kit to the 12V breaker could cause an electrical short circuit if the wiring is damaged. This short circuit increases the risk of fire.

Who’s affected

Owners of specific 2020 Cougar fifth wheels and travel trailers with solar preparation kits are affected. Those who have the listed model numbers are most at risk.

How to tell if you have this one

Check if your 2020 Cougar fifth wheel or travel trailer has model numbers 22RBS, 23MLS, 25RES, 26RBS, 26RKS, 27RES, 27SAB, 27SGS, 29BHS, 29FKD, 29RLD, 30RKD, 31MBS, 32RDB, 32RLI, or 34TSB. The recall began on October 25, 2019.

  • Brand
    Keystone
  • Category
    Vehicle
Based on the official NHTSA remedy

What to do — step by step

  1. Contact Keystone Customer Service

    Call 1-866-425-4369 to confirm your vehicle is affected and schedule a free inspection.

  2. Have Wiring Inspected by Dealer

    Dealers will inspect and correct the solar preparation wiring installation if necessary at no cost.

Official remedy

What NHTSA says to do

Keystone will notify owners, and dealers will inspect and correct the installation of the solar preparation wiring, as necessary, free of charge. The recall began on October 25, 2019. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 19-361.

✎ GovInfoNow

Questions people ask

What models are affected by this recall?

2020 Cougar fifth wheels and travel trailers with model numbers 22RBS, 23MLS, 25RES, 26RBS, 26RKS, 27RES, 27SAB, 27SGS, 29BHS, 29FKD, 29RLD, 30RKD, 31MBS, 32RDB, 32RLI, and 34TSB.

Is there a risk of fire with this wiring?

Yes, improperly installed solar wiring could cause an electrical short circuit that increases the risk of fire if the wiring is damaged.

How do I get my vehicle inspected?

Keystone will notify owners and dealers will inspect and correct the wiring installation for free. Contact customer service at 1-866-425-4369 to schedule the inspection.

Take action

Contact Keystone

We’ve drafted a message you can send Keystone to request your refund or repair — edit it as you like.

Subject: Recall 19V689000 — Keystone Keystone

Hello,

I own a Keystone that is covered by recall 19V689000 from Keystone.

The official recall notice states: Keystone will notify owners, and dealers will inspect and correct the installation of the solar preparation wiring, as necessary, free of charge.  The recall began on October 25, 2019.  Owners may contact Keystone customer service at 1-866-425-4369.  Keystone's number for this recall is 19-361.

I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this?

Thank you.

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Where this comes from

The facts (hazard, remedy, dates, manufacturer) are pulled from the official NHTSA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.

  • Official source: NHTSA Recall #19V689000 (September 30, 2019)
  • Plain-language summary written by qwen3:4b on October 5, 2026, from the official record above. Not reviewed by a person — if it conflicts with the NHTSA notice, the notice is correct. Report an error on this page.
  • GovInfoNow is an independent service and is not a government agency. We republish official NHTSA recall data; we don’t issue, amend or administer recalls.
GovInfoNow is an independent guide. We are not NHTSA or any government agency. Always confirm details with the official recall.Data: CPSC · FDA · NHTSA · USDA