Stop using nowVehicle recall · NHTSA · Published October 30, 2020
Keystone Cougar Recall: Inverter Wiring Hazard
Keystone recalls certain 2020-2021 Cougar trailers with Off the Grid solar packages due to inverter wiring issues that may energize shore power connections.
Keystone RV Company is recalling certain 2020 and 2021 Cougar trailers equipped with the Off the Grid (OTG) Solar package. The inverter may have been incorrectly wired, which can cause power to energize the shore power connection when the inverter is turned on. This condition increases the risk of injury to users. Read more at govinfonow.com/recall/79785-keystone-2020-cougar-rv-recall-inverter-power-risk.
“Keystone Cougar Recall: Inverter Wiring Hazard.” GovInfoNow, updated October 13, 2026. https://govinfonow.com/recall/79785-keystone-2020-cougar-rv-recall-inverter-power-risk. Based on NHTSA recall #20V670000 (https://www.nhtsa.gov/recalls?nhtsaId=20V670000).
The National Highway Traffic Safety Administration announced on Oct. 30, 2020, that Keystone RV Company is recalling 2020-2021 Cougar trailers equipped with the Off the Grid Solar package due to an inverter wiring defect. The hazard involves potential injury from energized shore power connections. Owners should contact Keystone customer service at 1-866-425-4369 for a free remedy.
How to tell if you have it
Keystone Cougar, 2020-2021
Equipped with Off the Grid (OTG) Solar package
What to do
Keystone will notify owners, and dealers will test the function of the inverter and rewire it as needed, free of charge. The recall began November, 18, 2020. Owners may contact Keystone customer service at 1-866-425-4369.
The hazard
According to NHTSA records, the inverter may have been incorrectly wired, causing power to energize the shore power connection when in use. This condition can increase the risk of injury.
Context
GovInfoNow's records show Keystone RV Company has 147 other recalls on record since 2009-06-18. Recent brand recalls include a loose shock bolt issue on 2024-2026 Montana models (2026-05-18), an underbelly detachment risk for 2026 Montana RVs (2026-04-02), and a fire risk from damaged wiring in 2026 Montana RVs (2026-03-18). Other recent recalls of similar products include Toyota 2025 Camry Hybrid Recall: Risk of Crash or Fire from Inverter Issue (2025-12-16), Alliance RV Trailer Recall: Fire Risk from Faulty Power Cord Fuse (2026-10-16), and Forest River Cedar Creek Trailer Recall: Fire Risk from Wiring (2026-10-16).
How to tell if you have this one
Check if you own a Keystone Cougar model year 2020 or 2021 that was equipped with the Off the Grid (OTG) Solar package. You can verify your specific unit by contacting Keystone customer service at 1-866-425-4369 and providing your details.
Brand
Keystone
Category
Vehicle
Based on the official NHTSA remedy
What to do — step by step
Contact Keystone
Call Keystone customer service at 1-866-425-4369 to report your trailer and arrange for the recall remedy.
Schedule Dealer Service
Dealers will test the inverter function and rewire it as needed free of charge.
Official remedy
What NHTSA says to do
Keystone will notify owners, and dealers will test the function of the inverter and rewire it as needed, free of charge. The recall began November, 18, 2020. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 20-389.
Take action
Contact Keystone
We’ve drafted a message you can send Keystone to request your refund or repair — edit it as you like.
Subject: Recall 20V670000 — Keystone Cougar Recall: Inverter Wiring Hazard
Hello,
I own a Keystone Cougar Recall: Inverter Wiring Hazard that is covered by recall 20V670000 from Keystone.
The official recall notice states: Keystone will notify owners, and dealers will test the function of the inverter and rewire it as needed, free of charge. The recall began November, 18, 2020. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 20-389.
I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this?
Thank you.
The facts (hazard, remedy, dates, manufacturer) are pulled from the official NHTSA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
Plain-language summary written by qwen3.6:35b-a3b on October 13, 2026, from the official record above. Not reviewed by a person — if it conflicts with the NHTSA notice, the notice is correct. Report an error on this page.
GovInfoNow is an independent service and is not a government agency. We republish official NHTSA recall data; we don’t issue, amend or administer recalls.