GE Medical Systems recalls Portrait Core Services SW Reload V1.1 software update that may cause loss of patient monitoring and reset alarm settings to factory defaults.
Software issue may result in a loss of patient monitoring at the Hub and Central Viewer. In addition, all alarm settings could be reset to factory defaults following the update and will not follow the alarm settings previously configured for each patient or care area.
GE Medical Systems is recalling a software update for their Portrait Core Services system. This update could cause patient monitoring to stop working and reset alarm settings to default values, potentially missing critical patient alerts.
The software update may cause patient monitoring to stop working at the Hub and Central Viewer. Additionally, all alarm settings could reset to factory defaults, meaning previously configured patient-specific alarms would no longer function.
Healthcare facilities using GE Medical Systems' Portrait Core Services software with the affected software update are likely affected. Staff monitoring patients with this system are at risk of missing critical alerts.
Check if your GE Medical Systems Portrait Core Services software is updated to version V1.1 with reference number 5700225. The UDI-DI (GTIN) is 00195278679307.
Verify your Portrait Core Services software version is V1.1 with reference number 5700225.
The software update may cause patient monitoring to stop working and reset alarm settings to factory defaults, potentially missing critical patient alerts.
Check if your GE Medical Systems Portrait Core Services software is updated to version V1.1 with reference number 5700225. The UDI-DI (GTIN) is 00195278679307.
The recall record does not specify a remedy or fix for this software issue.
We’ve drafted a message you can send GE Medical Systems to request your refund or repair — edit it as you like.
Subject: Recall Z-3039-2026 — GE Medical Systems GE Medical Systems Hello, I own a GE Medical Systems that is covered by recall Z-3039-2026 from GE Medical Systems. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official FDA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
