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Use caution Medical device recall · FDA · Published July 20, 2026

GE Medical Systems Portrait Core Services Software V1.0.5 Recall: Patient Monitoring Risk

GE Medical Systems recalls Portrait Core Services Software V1.0.5 (Ref# 5697353) due to potential loss of patient monitoring and alarm reset issues. Affected units may require software updates to prevent safety risks.

Plain-English summary generated from official FDA data by GovInfoNow · Published by Carlos Caban · How we make summaries

🇺🇸 FDA recall #Z-3038-2026Medical deviceGE Medical Systems ›
✎ GovInfoNow plain-language explainer

GE Medical Systems is recalling Portrait Core Services Software version 1.0.5 because it can cause patient monitoring to fail and reset alarm settings to default. This could lead to missed patient alerts if not corrected. Read more at govinfonow.com/recall/697856-ge-medical-systems-portrait-core-services-software-v1-0-5.

Source Summary by GovInfoNow · govinfonow.com/recall/697856-ge-medical-systems-portrait-core-services-software-v1-0-5 · Updated September 14, 2026 · FDA enforcement record: FDA #Z-3038-2026

Cite this page

“GE Medical Systems Portrait Core Services Software V1.0.5 Recall: Patient Monitoring Risk.” GovInfoNow, updated September 14, 2026. https://govinfonow.com/recall/697856-ge-medical-systems-portrait-core-services-software-v1-0-5. Based on FDA recall #Z-3038-2026 (https://api.fda.gov/device/enforcement.json?search=recall_number:%22Z-3038-2026%22&limit=1).

The FDA announced on July 20, 2026, that GE Medical Systems Information Technologies Inc is recalling PORTRAIT CORE SERVICES SOFTWARE V1.0.5 due to a software issue that may cause loss of patient monitoring and reset alarm settings. The agency issued recall number Z-3038-2026 for the voluntary Class II action.

How to tell if you have it

  • PORTRAIT CORE SERVICES SOFTWARE V1.0.5, Ref# 5697353
  • UPC 00195278364838
  • Serial Numbers: SUC23080050TA, SUD22470001TA, SUD22420001TA, SUD22470010TA, SUD23390001TA, SUD23390003TA, SUD23390004TA, SUD23390009TA, SUD23390010TA, SUD22470009TA, SUD22470003TA, SUD22470004TA, SUD22470005TA, SUD23390005TA, SUD22280002TA

The hazard

According to the FDA, the software issue may result in a loss of patient monitoring at the Hub and Central Viewer. Additionally, all alarm settings could be reset to factory defaults following the update, ignoring previously configured settings for each patient or care area.

Context

GovInfoNow's records show GE Medical Systems Information Technologies Inc has 11 other recalls on record since July 13, 2017. Recent brand recalls include a July 30, 2026, recall of Carescape Central Station V3 MAS800 for monitoring delays and a July 10, 2026, recall of Patient Monitor Software for unauthorized access risks. Other recent recalls of similar products include GE Healthcare Core Services Hub V8 Recall (July 31, 2026), GE Healthcare Workflow Core Services V8 Recall (July 31, 2026), and GE Healthcare Centricity PACS Server V7 Recall (July 31, 2026).

How to tell if you have this one

Check for the software version 1.0.5 with serial numbers listed in the recall notice. The product was sold with GTIN 00195278364838.

  • Brand
    GE Medical Systems
  • Product
    PORTRAIT CORE SERVICES SOFTWARE V1.0.5, Ref# 5697353
  • Category
    Medical device
FDA recall event · 4 products

All 4 products in this recall

FDA lists each product line separately under one recall event. Check your product description, lot or code numbers against each row. Every row shares the hazard and remedy on this page.

  • Classification
    Class II
  • Status
    Ongoing
  • Distribution
    US: MI, NY and Australia, Czech Republic, Finland, Germany, Italy, Netherlands, Qatar, Saudi Arabia, Switzerland, United Arab Emirates, United Kingdom.
Recall numberProduct, codes & lotsQuantity
Z-3036-2026PORTRAIT CORE SERVICES SOFTWARE V1.1, Ref# 5700209; GTIN 00195278679284, Serial Numbers: SWT25250001TA, SWT25360001TA, SWT25360002TA, SWT24090006TA, SWT25100001TA, SWT25120002TA, SWT24140007TA, SWT24150008TA, SWT25100004TA, SWT24050001TA, SWT25110003TA, SWT24180011TA, SWT25120003TA, SWT25230001TA, SWT25230002TA, SWT25110009TA, SWT25110010TA, SWT25230003TA, SWT25230005TA, SWT25230006TA, SWT25230004TA, SWT25260001TA, SWT31240012TA.23 units
Z-3037-2026PORTRAIT COMPUTE AND CORE SERVICES V1.2, Ref# 5700592; GTIN 00198953056752, Serial Numbers: SWT25510001TA, SWT26110010TA, SWT26070001TA, SWT26120008TA.4 units
Z-3038-2026PORTRAIT CORE SERVICES SOFTWARE V1.0.5, Ref# 5697353; GTIN 00195278364838, Serial Numbers: SUC23080050TA, SUD22470001TA, SUD22420001TA, SUD22470010TA, SUD23390001TA, SUD23390003TA, SUD23390004TA, SUD23390009TA, SUD23390010TA, SUD22470009TA, SUD22470003TA, SUD22470004TA, SUD22470005TA, SUD23390005TA, SUD22280002TA.15 units
Z-3039-2026FRU (Field replaceable unit), PORTRAIT CORE SERVICES SW RELOAD V1.1, Ref# 5700225; UDI-DI (GTIN) 001952786793070
Based on the official FDA remedy

What to do — step by step

  1. Check Software Version

    Verify your software version by checking the device settings or documentation for version 1.0.5.

  2. Update Software

    Contact GE Medical Systems to get the corrected software version to prevent monitoring failures and alarm resets.

Where it went and when

Where it was distributed

Distributed in Michigan and New York, and outside the U.S.

Alaska: not listedAKMaine: not listedMEVermont: not listedVTNew Hampshire: not listedNHWashington: not listedWAIdaho: not listedIDMontana: not listedMTNorth Dakota: not listedNDMinnesota: not listedMNIllinois: not listedILWisconsin: not listedWIMichigan: yesMINew York: yesNYRhode Island: not listedRIMassachusetts: not listedMAOregon: not listedORNevada: not listedNVWyoming: not listedWYSouth Dakota: not listedSDIowa: not listedIAIndiana: not listedINOhio: not listedOHPennsylvania: not listedPANew Jersey: not listedNJConnecticut: not listedCTCalifornia: not listedCAUtah: not listedUTColorado: not listedCONebraska: not listedNEMissouri: not listedMOKentucky: not listedKYWest Virginia: not listedWVVirginia: not listedVAMaryland: not listedMDDelaware: not listedDEArizona: not listedAZNew Mexico: not listedNMKansas: not listedKSArkansas: not listedARTennessee: not listedTNNorth Carolina: not listedNCSouth Carolina: not listedSCDistrict of Columbia: not listedDCOklahoma: not listedOKLouisiana: not listedLAMississippi: not listedMSAlabama: not listedALGeorgia: not listedGAHawaii: not listedHITexas: not listedTXFlorida: not listedFL

FDA distribution: “US: MI, NY and Australia, Czech Republic, Finland, Germany, Italy, Netherlands, Qatar, Saudi Arabia, Switzerland, United Arab Emirates, United Kingdom.” States read from FDA’s own wording; “not listed” means the notice does not name it.

States: Michigan, New York.

Recall timeline

FDA published this recall 44 days after the firm started it.

1. Firm started the recall: Jul 20, 202612. FDA classified it Class II: Aug 27, 202623. Published in FDA’s Enforcement Report: Sep 2, 202634. Added to GovInfoNow: Sep 8, 202642026
  1. Firm started the recall
  2. FDA classified it Class II
  3. Published in FDA’s Enforcement Report
  4. Added to GovInfoNow

Dates from the agency record only; steps without a date are left out.

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Where this comes from

The facts (hazard, remedy, dates, manufacturer) are pulled from the official FDA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.

  • Official source: FDA Recall #Z-3038-2026 (July 20, 2026) — FDA publishes no per-recall page; this is the official machine-readable enforcement record. Search FDA recalls for Z-3038-2026 to see it in context.
  • Plain-language summary written by qwen3:4b on September 14, 2026, from the official record above. Not reviewed by a person — if it conflicts with the FDA notice, the notice is correct. Report an error on this page.
  • GovInfoNow is an independent service and is not a government agency. We republish official FDA recall data; we don’t issue, amend or administer recalls.
GovInfoNow is an independent guide. We are not FDA or any government agency. Always confirm details with the official recall.Data: CPSC · FDA · NHTSA · USDA