Siemens recalls SOMATOM go.Up CT scanners with specific software versions due to potential scanning workflow interruptions and diagnostic delays. Affected units may require patient rescan if issues occur.
The potential sporadic performance problems may cause scanning workflow interruptions and unexpected user notifications resulting in diagnostic delay or need for patient rescan.
Siemens is recalling certain SOMATOM go.Up CT scanners with specific software versions because they may cause scanning workflow interruptions and unexpected notifications, leading to diagnostic delays or needing patient rescan. This affects healthcare facilities using these scanners for medical imaging.
The CT scanner software may occasionally cause workflow interruptions and unexpected notifications during scans. This can lead to diagnostic delays or the need for patients to undergo additional scans if the issue occurs.
Healthcare facilities using Siemens SOMATOM go.Up CT scanners with model number 11061628 and software versions VA20A, VA20A_SP0, or VA20_SP1 are most at risk. Patients undergoing scans with these systems may experience delays or additional scans.
Check for the model number 11061628 on the scanner and software versions VA20A, VA20A_SP0, or VA20_SP1. These units were sold with specific software versions that may cause workflow issues.
Verify the software version on your SOMATOM go.Up scanner. If it is VA20A, VA20A_SP0, or VA20_SP1, it is affected.
The recall is due to potential sporadic performance problems that may cause scanning workflow interruptions and unexpected notifications, leading to diagnostic delays or the need for patient rescan.
Check the software version. If it is VA20A, VA20A_SP0, or VA20_SP1, contact Siemens for guidance on potential next steps.
The recall does not mention any risk of serious injury; the hazard is limited to potential workflow interruptions and diagnostic delays.
We’ve drafted a message you can send Siemens to request your refund or repair — edit it as you like.
Subject: Recall Z-1919-2019 — Siemens Siemens Hello, I own a Siemens that is covered by recall Z-1919-2019 from Siemens. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official FDA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
