Siemens recalls certain SOMATOM go.All CT scanners with specific software versions due to potential workflow interruptions and delays in patient scans. Affected units may require attention to avoid diagnosis delays.
The potential sporadic performance problems may result in scanning workflow interruptions and unexpected user notifications. This may cause a delay in diagnosis or patient scans.
Siemens is recalling some SOMATOM go.All CT scanners with specific software versions because they may cause scan workflow interruptions and delays in patient diagnoses. This could lead to longer wait times for critical medical imaging.
The scanners may occasionally interrupt the scanning workflow or send unexpected notifications, which could delay patient scans and diagnosis. This is a technical issue that doesn't cause physical harm but affects the timing of medical imaging.
Healthcare facilities using the recalled CT scanners with model #11061630 and software versions VA20A, VA20A_SP0, or VA20_SP1 are most at risk. Patients receiving scans on these systems may experience delays in diagnosis.
Check for the model number 11061630 on the scanner and software versions VA20A, VA20A_SP0, or VA20_SP1. The serial numbers listed in the recall include 117515, 117476, and other numbers from 117476 to 117533.
Identify the model number on your scanner, which should be 11061630 if it's affected.
Confirm the software version is VA20A, VA20A_SP0, or VA20_SP1 to determine if your scanner is affected.
The recall is due to potential sporadic performance issues that may cause workflow interruptions and unexpected notifications, which could delay patient scans and diagnosis.
No, the recall does not require stopping use; the issue is low risk and only affects scan workflow timing.
Check your scanner's model number and software version to see if it's affected. If it is, contact Siemens for further instructions.
We’ve drafted a message you can send Siemens to request your refund or repair — edit it as you like.
Subject: Recall Z-1917-2019 — Siemens Siemens Hello, I own a Siemens that is covered by recall Z-1917-2019 from Siemens. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official FDA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
